If you would like to speak to someone from the UC alumni team, give us a call or send us an email.
alumni@canberra.edu.au
02 6206 3959
This page is your central resource for information about graduation and academic documents, including transcripts, testamurs, and the Australian Higher Education Graduation Statement (AHEGS). You can also request and purchase official documents directly from this page.
Digital documents are issued via My eQuals, a secure online platform. Details about how it works are provided below.
My eQuals
My eQuals is a secure and trusted provider of certified digital document services that allows you to securely share your documents online with anyone, including employers and other universities.
Accessing My eQuals
An email notification will be sent to you once your document has been generated which will include a link to your My eQuals account. If you are using My eQuals for the first time, you will need to register an account. Once you have registered, you will then receive a second email with a link to activate your account. You must register and login with the email address that your email notification was sent to in order to see your documents.
Linking emails
Ensure that your My eQuals account email is updated to include your personal email before your UC student email account closes (1 month after course completion) so that you don't lose access to your digital documents. When logged in you can use the 'Profile > Link' settings to link additional email and social accounts to your My eQuals profile. Email notifications will be sent to your 'primary' email only.
Support
If My eQuals is not working, first ensure that you are using the latest browser version of Chrome, Firefox or Safari. If the problem persists email support@digitary.net. UC does not provide support for the My eQuals tool.
Transcript
An academic transcript is a certified record of your enrolment history including:
- courses attempted
- results received
- awards conferred
Each student receives a free digital transcript at the time of course completion and will receive a free hard copy transcript at their graduation ceremony. Additional academic transcripts can be purchased if required:
Costs
- Hard copy: AUD$30 + AUD$5 for each additional copy purchased in the same transaction
- Digital copy: AUD$15
Testamur
A testamur is the official academic certificate, signed by the Chancellor and Vice-Chancellor and received by each student free of charge at their graduation ceremony confirming the completion of their award. A testamur is not an academic transcript and does not include details of academic results and grade point average. A replacement testamur may be purchased to replace a lost or damaged testamur, or if the recipient has changed their name.
Lost or destroyed testamurs
If lost, a statutory declaration must be supplied as supporting evidence. This declaration must include an explanation of the circumstances in which the testamur was lost or destroyed and an undertaking to return the replacement certificate if the original testamur is subsequently found.
Damaged testamurs or name change
If you are seeking a replacement testamur due to damage or a name change, previous testamurs must be returned to the University, either via post or in person. Replacement certificates will only be issued on return of previous testamurs. Registered mail to, or drop off at:
Replacement Certificate
Student Centre
Building 1, Level B
University of Canberra
Bruce ACT 2617
Australia
If damaged, a statutory declaration must be supplied as supporting evidence. This declaration must include an explanation of the circumstances in which the testamur was damaged.
If your name has changed and you require an updated testamur, complete and submit the change of name form, and include in your application any official documents supporting this name change, e.g. marriage certificate, deed poll confirmation, etc.
In-person pick up of hard copy testamur
There is a $150 fee for each replacement testamur picked up at the Student Centre.
To authorise someone else to pick up your certificate on your behalf
You will need to complete a third party authorisation form and email it to student.centre@canberra.edu.au with attached copies of photo identification for yourself and your chosen third party.
Posted hard copy testamur
If postage is needed, an additional fee will apply as below:
- Tracked domestic post: $20
- Tracked international post: $50
An AHEGS is issued alongside your Testamur to provide a clear summary of your qualification. It includes:
- The course and units you completed
- Your academic achievements (for example your grade point average, prizes, medals, merit-based scholarships and awards)
- Information about the University of Canberra
- An overview of the Australian Higher Education system
This document helps you present your qualification for jobs or further study, both in Australia and overseas.
Please note:
- Your AHEGS is not the same as your academic transcript.
- The University does not issue retrospective AHEGS. If your award was conferred before October 2010, you are not eligible to receive one.
For more information about your AHEGS, please the Department of Education and Training's Australian Higher Education Graduation Statement page.
There is a $50 fee for each MyEquals digital certificate. You do not need to complete a Statutory Declaration to obtain a digital version of your graduation certificate. Please reference your student ID number on your order. If you do not know your student ID, please check your most recent emails from the UC Alumni team or alternatively, email Student.Centre@canberra.edu.au.
