IT Service Updates

This page contains advice pertaining to all IT-related scheduled and unscheduled interruptions to systems/services.

Please note that our service counters are now closed. All support continues to be available and is provided through the Service Desk as the first point of contact. No services have been removed.

Canvas Outage - Update 6pm Saturday 9 May

Core access to Canvas has been restored. Access to some tools within Canvas may be temporarily delayed while we continue work to full restore the platform. Please monitor your UC email inbox for updates.

Scheduled service interruptions

HR Online intermittent outages

Please note that there will be intermittent outages to HR Online over the next couple of months as the Payroll team processes pay runs.
These interruptions are expected during this period to support accurate and timely payroll processing.

If you are unable to access the system, please try logging in again after a couple of hours. For any urgent assistance during these downtimes, please contact payroll@canberra.edu.au.

Planned MyUC maintenance

We're performing an emergency maintenance to fix form submissions in MyUC on Monday 9th February at 6 pm AEDT. MyUC will be unavailable for approximately 1 hour.

The Digital Handbook and Staff Portal will continue to function normally. Thank you for your patience.

Unscheduled service interruptions

Canvas outage

Scheduled routine service interruptions