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IT Service Updates

This page contains advice pertaining to all IT-related scheduled and unscheduled interruptions to systems/services.

Unscheduled service interruptions

There are currently no unscheduled outages. All services are operational.

Calls from UC landline phone to China are blocked

Currently, UC landlines (not including mobile phones) are not able to call China.

Telstra have advised that China have placed a block on any calls that do not have a CLI (caller ID) assigned to it.

Calls from UC landlines do not have a caller ID, so are unfortunately being blocked.

The workaround at present is to use a mobile phone or a landline outside of UC. We apologise for the inconvenience this may cause.


Scheduled routine service interruptions

Application/serviceDescriptionWhen

Various services may include:

  • File Shares - corporate shared drives and home drives
  • email/calendar
  • corporate applications
  • University website
  • printing services
  • internet access
  • wi-fi access
Regular maintenance window

Thursdays 6:30am to 8:00am;

AND

Thursdays 10:00pm to Fridays 3:00am