Medical and Counselling Centre
Booking an appointment
Our clinic accepts online bookings via the HotDoc booking app.
Please call 6201 2351 for assistance if cannot find an appointment online.
Please note that missed appointments will incur a $25 fee.
Reporting an incident
Reporting of Sexual Assault, Harassment, Injury, Theft, Other: UC Safe Online Report Form
For our patients
Emergency contact information
| Ambulance (Life threatening emergencies only), Fire, Police | Phone: 000 |
| University of Canberra Crisis Line (after hours) | Phone: 1300 271 790 Text: 0488 884 227 |
| Poisons Information Centre | Phone: 131 126 |
| CALMS - Canberra After-hours Locum Medical Service | Phone: 1300 422 567 |
| National Home Doctor | Phone: 13SICK |
| Lifeline (Counselling service) | Phone: 13 11 14 |
| After-hours GP Helpline - (Healthdirect Australia) | Phone: 1800 022 222 |
| Access Mental Health | Phone: 1800 629 354 |
| Campus security | Phone: 6201 2222 |
| Rape Crisis (Phone support between 7am and 11pm) | Phone: 6247 2525 Text: 0488 586 518 |
| Domestic Violence Crisis Service | Phone: 6280 0900 |
| SAMSSA (Support for men that have experienced sexual assault or past abuse) | Phone: 6247 2525 |
Opening hours
The University of Canberra Medical & Counselling Centre, is open Monday to Friday, from 9am to 5pm. When the centre is closed, should you need to speak to a doctor after hours, please call 0409 507 734.
Alternatively, please contact CALMS (Canberra After Hours Medical & Counselling Centre) on 1300 422 567.
If you need urgent counselling support, or feel the need to speak to a counsellor, call Lifeline on 13 11 14 or the Access Mental Health Team on 1800 629 354.
Compliments/Complaints
Should you wish to make any compliments or offer any suggestions as to how we can improve our services, please call our Director, Dr Jenny Weekes on 6201 2351. You can also complete our Suggestion/ feedback form and email it to UCMCC@canberra.edu.au. If you are satisfied or dissatisfied with any aspect of the care that you have received at this Centre please let Dr Weekes know. If your concerns are not resolved you can then contact the Health Services Commissioner by phoning 6205 2222.
Please note: Private patients (non UC students) may be charged a private rate by Doctors at this medical centre.
Disclaimer: The above information is for information purposes only, and is not designed to replace medical or counselling services. If you need further assistance or information, please contact the University Medical and Counselling Service on (02) 6201 2351.