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Medical and Counselling Centre

Booking an appointment

Our clinic accepts online bookings via the HotDoc booking app.

Please call 6201 2351 for assistance if cannot find an appointment online.

Please note that missed appointments will incur a $25  fee.

Emergency contact information

Ambulance (Life threatening emergencies only), Fire, PolicePhone: 000                                                      
University of Canberra Crisis Line (after hours)Phone: 1300 271 790
Text:     0488 884 227
Poisons Information CentrePhone: 131 126
CALMS - Canberra After-hours Locum Medical ServicePhone: 1300 422 567
National Home Doctor ServicePhone: 13SICK
Lifeline (Counselling service)Phone: 13 11 14
After-hours GP Helpline - (Healthdirect Australia)Phone: 1800 022 222
Access Mental HealthPhone: 1800 629 354
Campus securityPhone: 6201 2222
Rape Crisis (Phone support between 7am and 11pm)Phone: 6247 2525
Text:     0488 586 518
Domestic Violence Crisis ServicePhone: 6280 0900
SAMSSA (Support for men that have experienced sexual assault or past abuse)Phone: 6247 2525

Opening hours

The UC Medical & Counselling Centre is open Monday to Friday (9:00am - 5:00pm).
We are closed on public holidays and for the University shut down period.

Tests and Results

Your doctor may order tests or refer you to a specialist.
It would be expected that these referrals will be completed.
If you choose not to have these tests or see the specialist you have been referred to, we strongly advise that you speak to your doctor at the UC Medical Centre.
Failure to complete any referrals MAY HAVE A SIGNIFICANT IMPACT on your health.

IHI Numbers

To have your vaccinations for clinical placement uploaded to the Australian Immunisation Register (AIR), you will need an IHI (Individual Healthcare Identifier) number.  (Your IHI number will be 16 digits long).

Follow this link to find out how to obtain your IHI number.

Reporting an incident

Report an incident

If you have experienced any form of violence or harassment, we encourage you to reach out to UC Medical & Counselling. Our Doctors, Psychologists and Nurses can support you in your decision to report an incident.

Find out more


Should you wish to make any compliments or offer any suggestions as to how we can improve our services, please call our Director, Dr Jenny Weekes on 6201 2351.
You can also complete our Suggestion/ feedback form and email it to  If you are satisfied or dissatisfied with any aspect of the care that you have received at this Centre please let Dr Weekes know.
If your concerns are not resolved you can then contact the Health Services Commissioner by phoning 6205 2222.

Please note: Private patients (non UC students) may be charged a private rate by Doctors at this medical centre.

Disclaimer: Any information on this website is for information purposes only, and is not designed to replace medical or psychology services. If you need further assistance or information, please contact the University Medical and Counselling Service on (02) 6201 2351.