Medical and Counselling Centre
Booking an appointment
Our clinic accepts online bookings via the HotDoc booking app.
Please call 6201 2351 for assistance if cannot find an appointment online.
Please note that missed appointments will incur a $25 fee.
Emergency contact information
| Ambulance (Life threatening emergencies only), Fire, Police | Phone: 000 |
| University of Canberra Crisis Line (after hours) | Phone: 1300 271 790 Text: 0488 884 227 |
| Poisons Information Centre | Phone: 131 126 |
| CALMS - Canberra After-hours Locum Medical Service | Phone: 1300 422 567 |
| National Home Doctor Service | Phone: 13SICK |
| Lifeline (Counselling service) | Phone: 13 11 14 |
| After-hours GP Helpline - (Healthdirect Australia) | Phone: 1800 022 222 |
| Access Mental Health | Phone: 1800 629 354 |
| Campus security | Phone: 6201 2222 |
| Rape Crisis (Phone support between 7am and 11pm) | Phone: 6247 2525 Text: 0488 586 518 |
| Domestic Violence Crisis Service | Phone: 6280 0900 |
| SAMSSA (Support for men that have experienced sexual assault or past abuse) | Phone: 6247 2525 |
For our patients
| Practice Information Sheet | Information Collection & Use Consent Form |
| Privacy Policy | New patient registration form |
Opening hours
The UC Medical & Counselling Centre is open Monday to Friday (9:00am - 5:00pm).
We are closed on public holidays and for the University shut down period.
Tests and Results
Your doctor may order tests or refer you to a specialist.
It would be expected that these referrals will be completed.
If you choose not to have these tests or see the specialist you have been referred to, we strongly advise that you speak to your doctor at the UC Medical Centre.
Failure to complete any referrals MAY HAVE A SIGNIFICANT IMPACT on your health.
IHI Numbers
To have your vaccinations for clinical placement uploaded to the Australian Immunisation Register (AIR), you will need an IHI (Individual Healthcare Identifier) number. (Your IHI number will be 16 digits long).
Follow this link to find out how to obtain your IHI number.
Reporting an incident
Reporting of Sexual Assault, Harassment, Injury, Theft, Other: UC Safe Online Report Form
Compliments/Complaints
Should you wish to make any compliments or offer any suggestions as to how we can improve our services, please call our Director, Dr Jenny Weekes on 6201 2351.
You can also complete our Suggestion/ feedback form and email it to UCMCC@canberra.edu.au. If you are satisfied or dissatisfied with any aspect of the care that you have received at this Centre please let Dr Weekes know.
If your concerns are not resolved you can then contact the Health Services Commissioner by phoning 6205 2222.
Please note: Private patients (non UC students) may be charged a private rate by Doctors at this medical centre.
Disclaimer: Any information on this website is for information purposes only, and is not designed to replace medical or psychology services. If you need further assistance or information, please contact the University Medical and Counselling Service on (02) 6201 2351.