As part of our commitment to providing a safe environment for students to study, we continue to monitor ACT and Australian Government advice to ensure that our students are informed and supported appropriately.
Students requiring administrative support, course advice or assistance should contact student.centre@canberra.edu.au.
Students facing hardship due to impacts of COVID-19 can contact wellbeing@canberra.edu.au to discuss their concerns and needs.
Student support contacts
Student support services within Student Central (Building 1), including Student Wellbeing and Support, and InclusionUC are available to students in-person and online during business hours (Monday to Friday, 9am – 5pm).
- Wellbeing support: wellbeing@canberra.edu.au or (02) 6206 8841
- Medical and Counselling: (02) 6201 2351 or 0409 507 734
- Ngunnawal Centre: Ngunnawal@canberra.edu.au or (02) 6201 2998
- International student support: internationalstudent@canberra.edu.au
- InclusionUC: inclusion@canberra.edu.au or (02) 6201 5233
- Careers UC: careers@canberra.edu.au or (02) 6201 2660
- Student Advocacy: student.advocacy@canberra.edu.au
- Study Skills: study.skills@canberra.edu.au or (02) 6201 2205
For out of hours wellbeing support contact the UC Crisis Line on 1300 271 790 or text on 0488 884 227.
Student Central
The Student Central team is fully equipped to assist and support our students. You can access Student Central in Building 1 or via email, phone or chat.
- Monday to Friday, 10am – 4pm
- T: 1300 301 727
- E: student.centre@canberra.edu.au
Financial support
Students impacted by financial hardship, are encouraged to connect with the Student Wellbeing team.
- E: wellbeing@canberra.edu.au.
- T: (02) 6206 8841
- Book an appointment
Accommodation expenses
If you are experiencing financial difficulties and struggling to pay your on-campus rent, please email UniLodge directly to discuss the option of a payment plan.
If you require financial support and you do not live on campus, please contact wellbeing@canberra.edu.au.
For residential advice for rental properties not on campus, students should contact Legal Aid ACT’s helpline on 1300 654 314.
Job and placement support
Careers UC is open to all students and recent graduates. Whether you need a job, would like to discuss your future career, or need placement or internship support, we are here to help.
- General enquiries: (02) 6201 2660 or email careers@canberra.edu.au.
- Placement support: placements@canberra.edu.au or (02) 6201 2830.
- Visit the Careers UC team in Building 1, Level C, Room 42.
Legal Aid
Students can access free legal advice on campus or through phone appointments.
- Tuesdays and Wednesdays, 9:30am – 4:00pm
- Location: Building 1, Level C, Room 156
- T: 1300 654 314
- For support to connect with Legal Aid, please reach out to wellbeing@canberra.edu.au.
UC Citizen Centred Justice Clinic
Sometimes your health and well-being may be adversely affected by legal issues you don’t even know exist – talking to a lawyer can help.
Students, staff and our local Canberra community can access specialist free legal advice in this joint initiative between UC Medical & Counselling and the Faculty of Business Government and Law.
Your consultation will be with a Lawyer, supported by students working towards their legal qualification. The service is confidential, professional and free.
- Fridays, 10.30am – 5pm
- Location: UC Medical & Counselling Centre
- To make a booking, call UC Medical & Counselling Centre on 6201 2351.
- E: ccj@canberra.edu.au
IT services
Use these links and services for support with access to applications, data and more:
- Accessing student computer labs remotely (use your student login)
- Accessing your student virtual desktop (use your student login)
Access IT support via:
- E: servicedesk@canberra.edu.au
- T: (02) 6201 5500
- Log in to the Student Portal for live chat support
- Visit the Service Counter
- Weekdays, 9am – 5pm
- Building 10
Ngunnawal Centre Tutoring Program
The Ngunnawal Centre Tutoring Program will be managed between the tutor and the student as to which communication support method works best for both the student and the tutor, e.g. telephone, video call or online facility.
Tutoring program enquiries can be emailed to NgunnawalTutoring@canberra.edu.au.
Library services
Students can contact the Library on 02 6201 2953 during office hours.
For more information on the Library and its services and support available to students, visit the UC Library website.
UC acknowledges the Ngunnawal people, traditional custodians of the lands where Bruce campus is situated. We wish to acknowledge and respect their continuing culture and the contribution they make to the life of Canberra and the region. We also acknowledge all other First Nations Peoples on whose lands we gather.