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Support for students

The University is committed to supporting our students during this uncertain time.

Please be assured that we are monitoring up-to-date advice from the Australian Government and taking the necessary steps and precautions to ensure that all our students are informed and supported appropriately.

Students requiring administrative support, course advice or assistance during this time should contact student.centre@canberra.edu.au.

Students facing hardship due to impacts of COVID-19 can contact welfare@canberra.edu.au to discuss their concerns and needs.


Student support contacts

Student support services within Student Central, including International Student Support, Student Welfare and Inclusion and Engagement are available to students through online and virtual means during business hours.

For out of hours service contact the Crisis Line on 1300 271 790 or text on 0488 884 227.


Financial support

Given the financial impact of COVID-19, we know that our students need support and assistance during this time.

UC Student Bursary Program

The UC Student Bursary Program is designed to support students facing extreme financial hardship and who cannot access other income support.

Access to these funds will be assessed on a case-by-case basis with students asked to provide information and evidence about their support needs. This fund is designed to assist those in exceptional circumstances.

Apply online or email UCStudentBursary@canberra.edu.au for more information.

Accommodation expenses

If you are experiencing financial difficulties and struggling to pay your on-campus rent, please email UniLodge directly to discuss the option of a payment plan.

For residential advice for rental properties not on campus, students should contact Legal Aid ACT’s helpline on 1300 654 314.

Work Integrated Learning Student Support Scheme

If you are undertaking a placement this semester and need additional financial support to help ease the pressures or stresses that can arise with placements we recommend you apply for the WIL Support Scheme.

To be eligible for a general grant of between $250 and $1000, you must be enrolled in a professional internship or placement unit and not receiving a similar scholarship (for example, Rural Pharmacy Student Placement Allowance or New Colombo Plan).

Apply for WIL Support Scheme (login)


Job and placement support

Careers UC remains open to all students and recent graduates in this challenging time. Whether you need a job now or would like to discuss your future career we are here to help.

We are monitoring the current COVID-19 situation. If the situation requires placement allocations for January 2021 to be amended, we'll be in touch.

Placements

The placements team is monitoring the current COVID-19 situation closely and keeping up to date with announcements about affected areas and travel restrictions. This is a changing landscape and if the situation requires placement allocations for 2021 to be amended, we will be in touch..

All students who are due to commence a placement or internship should understand and follow the latest health advice from ACT Health. Students must ensure they are complying with the travel advice regarding travel interstate or into the ACT.

Some placement or internship providers such as Canberra Health Service and NSW Health have implemented extra criteria and requirements to ensure the safety of their staff, patients, community and students on placement. It is vital that students continue to check their student emails and respond to any requests from the placement team as required, and review the Placement requirements webpage.

Find a job

Log-in with your student ID to access CareerHub (login), an online job board for UC students and recent graduates featuring a variety of casual or part-time opportunities, as well as full-time, graduate and internship roles. Check the site regularly as new opportunities are added every week.

Resume assistance

Now more than ever, it is important to ensure that you are putting your best foot forward to potential employers. To get expert advice and tips, submit your resume, cover letter or selection criteria to Resume Doctor (login) for review.

A UC Careers Advisor will then return your documents to you with their feedback and advice. You might like to include a return phone number; in case we would like to chat with you about your all-important job seeking documents. Alternatively, we can provide feedback online through the Careers UC Virtual Room.


UCx Food Pantry

The UCX Food Pantry is providing options for students to ensure that they always have access to non-perishable items for their own pantry, as well as free and discounted fresh produce through Ozharvest and the Fruit Box Group. The pantry is a support service for all students who have been impacted by COVID-19.

Food Pantry

The Food Pantry is a free service for all students to ensure that they have access to food each week, along with access to donated essential items.

Students will receive 10 points each week to spend on non-perishable items of their choice. The Food Pantry has partnered with Ozharvest to provide students with option of fresh food items in the Pantry. These numbers change from week to week depending on the size of the delivery.

The Pantry follows strict social distancing and hygiene practices.

Visit the Food Pantry in the UCX Student Lounge on any one of the following days:

  • Tuesday, 11am – 1pm
  • Wednesday, 4pm – 6pm
  • Thursday, 11am – 1pm

Student Fresh

UCX Food Pantry has partnered with the Fruit Box Group that offers the Student Fresh Program. The Program allows students to buy a heavily discounted fruit and vegetable boxes ranging from a small 5kg box for $8.50, to a large 8kg box for $20, which also includes milk, bread and eggs.

Order by 12pm Friday to pick up between 4pm and 6pm on Wednesday the following week at the UCX Food Pantry.  Place your order using this link: https://ucxfoodpantry.thefruitboxgroup.com.au/

Food hamper

Students can claim a Canberra Relief Network hamper, which contains non-perishable pantry essentials. As each hamper is designed to meet the needs of a family of four for a week, each student is entitled to one hamper per month. Registration for this service is essential and should be done so by registering directly through the Canberra Relief Network

Register here


Legal Aid

Students can continue to access free legal advice through phone appointments.

Tuesdays and Thursdays
9am - 5pm
1300 654 314


Other quick links