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Health and wellbeing

The health and wellbeing of our UC community is important.

You can call the Coronavirus Health Information Line on 1800 020 080 if you are seeking information on COVID-19. The line operates 24 hours a day, seven days a week.

The University's dedicated 24-hour COVID-19 Support Line on 0409 507 734 is available for medical assistance and advice. However, it should not be used to report positive COVID-19 cases.

Procedures

Everyone has a responsibility to follow ACT Health advice, to protect themselves and others in our community.

Information on the ACT Government COVID-19 website describes how to understand and assess the risk level based on the exposure – refer to: Information for people exposed to COVID-19 - COVID-19 (act.gov.au).

If you test positive for COVID-19, you must:

  1. Follow ACT Health requirements – information for people who test positive for COVID-19.
  2. Notify your manager/supervisor.
  3. Follow ACT Health advice.

If you are a household contact of a positive COVID-19 case, you must:

  1. Follow ACT Health requirements - information for people exposed to COVID-19.
  2. Notify your manager/supervisor.
  3. Follow ACT Health advice.

If you have been exposed to a COVID-19 positive person, you must:

Follow ACT Health requirements – information for people exposed to COVID-19.

In isolation and need support?

If you need support accessing food or other essential items while you are in isolation or impacted by COVID-19, please reach out to Student Wellbeing & Support – wellbeing@canberra.edu.au.

UC Medical and Counselling Centre

Face-to-face and telehealth appointments are available for UC staff and students.

The Medical and Counselling Centre is open from 9am to 5pm, Monday to Friday (excluding public holidays).

To access medical appointments or psychological services contact (02) 6201 2351 or 0409 507 734 during business hours. Appointments can also be made online via the Centre’s booking app – HotDoc.

For out of hours service, please contact the Crisis Line on 1300 271 790 or text on 0488 884 227.

Please wear a mask for any face-to-face appointments.

Please do not book a face-to-face appointment with our doctors if you have any viral symptoms. If you are unwell with a cold, have a fever, or any respiratory and viral symptoms, please call the Centre on 6201 2351 to organise medical assessment of your symptoms before coming into the Centre.

To keep our patients, clients, and staff safe, all individuals attending the Centre are screened before being able to enter.

More mental health and health advice and support can be found on the Medical and Counselling Centre webpage.

Is it COVID-19 or hay fever?

As we enter hay fever season in Canberra, the UC Medical and Counselling team has put together a simple fact sheet to help identify your symptoms (PDF, 157.32 KB).

COVID-19 vaccination program

UC Medical & Counselling Centre is involved in the roll-out of the COVID Vaccine program.

More information is available on the Medical and Counselling website.

Other quick links