The health and wellbeing of our entire UC community is important.
You can call the Coronavirus Health Information Line on 1800 020 080 if you are seeking information on COVID-19. The line operates 24 hours a day, seven days a week.
Face-to-face and telehealth appointments are available for UC staff and students.
The Medical and Counselling Centre is open from 9am to 5pm Monday to Friday (excluding public holidays).
To access medical appointments or psychological services contact (02) 6201 2351 or 0409 507 734 during business hours. Appointments can also be made online via the Centre’s booking app – HotDoc.
For out of hours service, please contact the Crisis Line on 1300 271 790 or text on 0488 884 227.
Please do not book a face-to-face appointment with our doctors if you have any respiratory symptoms. If you are unwell with a cold, have a fever, or any respiratory symptoms, please call the Centre on 6201 2351 to organise medical assessment of your symptoms before coming into the Centre.
To keep our patients, clients, and staff safe, all individuals attending the Centre are screened before being able to enter.
More mental health and health advice and support can be found on the Medical and Counselling Centre webpage.
As we enter hay fever season in Canberra, the UC Medical and Counselling team has put together a simple fact sheet to help identify your symptoms (PDF, 157.32 KB).
UC Medical & Counselling Centre will be involved in the Phase 1b roll-out of the COVID Vaccine (Oxford/AstraZeneca), and have been advised that a limited amount of vaccine stock will arrive in mid-April.
The Phase 1b roll-will be staggered across all states and territories in line with the Government’s COVID-19 Vaccine Roll-out Strategy. Limited amounts of vaccine have been allocated to general practices until Australia has a constant supply of vaccine.
More information is available on the Medical and Counselling website.
Please follow the advice of ACT Health in relation to quarantine, testing and isolation. You can contact the ACT Health COVID-19 Helpline on (02) 6207 7244, or UC Medical and Counselling on (02) 6201 2351.
if you have been in an identified outbreak location, or you develop COVID-19 symptoms, get tested at an ACT COVID-19 testing site immediately.
While awaiting test results please stay at home. Please do not come on to campus if you are:
These procedures ensure that the University can provide support to our staff and students who may be undergoing COVID-19 testing or have tested positive.
Staff are required to email People and Diversity, their line manager.
Students are required to email Student Wellbeing.
Initiate a University incident report providing the following details:
Provide the following information in your incident report:
If your test is positive contact the University’s dedicated COVID-19 Support Line on 0409 507 734.