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Coronavirus: FAQs and important information

Update

Updated: 7 February 2020 at 5pm

Please be assured that we are taking all precautions in line with Australian Government regulations and monitoring up-to-date advice.

The University will continue to work in the best interests of all our students.

We are doing everything possible to reach out to students from China who have already arrived, and those who may be affected by the updated travel advice released by the Australian Government on 1 February 2020, to ensure that they receive the advice and assistance that they need.

The advice below applies to friends and family of students visiting UC’s campus and residences.

Download the FAQs in English.

Thursday 6 February, 4pm

The University has made significant progress in contacting affected students and is actively developing study options for approximately 300 students currently in China. This requires substantive review and evaluation to determine the most effective study solution that will limit impact on individual student study plans.

The University’s academic staff have spent the past few days working through course units and looking at solutions for appropriate online study. We are making good progress in this area and these students will soon receive personal responses to their unit preferences and enrolments with a view to providing online study support, where feasible, as an interim measure.

Download the FAQs in English.

Monday 3 February, 4pm

The University of Canberra has provided further clarity on the Coronavirus travel advice issued by the Australian Government on 1 February 2020.  We can confirm that:

  • Staff and students from Hubei Province who have arrived in the past 14 days will need to self-isolate for 14 days from the date of their departure from Hubei Province.
  • Staff and students who have travelled from other provinces of mainland China who arrived in Australia on or after 1 February 2020 will need to self-isolate for 14 days from the date of their departure from mainland China.
  • Staff and students who have travelled from other provinces of mainland China and arrived in Australia prior to 1 February 2020 do not need to self-isolate.
  • Staff and students who have travelled from Hong Kong, Macau and Taiwan, unless they have been in Hubei Province in the past 14 days or in any part of mainland China on or after 1 February 2020, do not need to self-isolate.

The University would like to assure students, staff and the community that we are taking proactive precautions to limit the relatively low risk of contagion on campus, and to support all students to commence their studies for 2020, and to participate in all our O Week activities with peace of mind.


Sunday 2 February, 4pm

The University continues to work in the best interests of all our students ahead of commencing the academic year on 10 February 2020. A University fact sheet will be continually updated to provide advice and guidance to students who may be concerned, affected or impacted by the latest Australian Government advice regarding Coronavirus.

A dedicated email address is available for students who may be affected by the travel advice and subject to the 14-day self-isolation period. The University’s Medical and Counselling Centre has established a dedicated mobile number - 0409 507 734 - to provide further support to students who may seek support for their health and wellbeing.

Download a copy of the University fact sheet in English.


Sunday 2 February, 11am

The Australian Government has issued further updates regarding the spread of Novel Coronavirus (2019-nCoV), including upgrading its travel advice to ‘do not travel’ to all of mainland China and to deny Australian entry to those who have left mainland China from February 1. The Government has advised this is a temporary measure and will be reviewed in 14 days.

Only Australian citizens, permanent residents, dependents and spouses will be allowed to enter Australia, and will be required to self-isolate for 14 days if they have travelled from or through China.

If you have travelled to mainland China within the past 14 days, you must isolate yourself for 14 days after leaving mainland China. Further, if you have been in close contact with a confirmed case of novel coronavirus, you must isolate yourself for 14 days after last contact with the confirmed case.

Please be aware that students in these circumstances have been advised not to attend university or higher education facilities and to avoid contact with other students and staff. Any students that will be living on the university campus has been requested to call ahead on +61 2 6109 4200 for alternative isolated accommodation.

The Australian Government has issued a higher education FAQ sheet for reference.

At this stage, the University academic year will continue as planned with O-Week commencing on Monday 3 February, with those students whose studies are disrupted provided with ongoing support. We will continue to closely monitor the situation and notify the UC community as soon as possible should this change in line with Australian Government recommendations.

The University is in the process of undertaking a thorough process of screening and contacting any students who may be affected, and isolating anyone at risk. A dedicated email address, international.travel@canberra.edu.au, has been established to provide assistance to students who may be affected by this latest travel advice both onshore and in China.

Any students subject to the 14 day self-isolation period will be supported and assisted by the University. Please be assured we are taking all precautions in line with Australian Government regulations and monitoring up-to-date advice.

All students and staff who feel they may have been exposed to the virus or who present with any symptoms should continue to follow the advice to self-isolate provided by the Australian Chief Medical Officer, as per the content below.


31 January 2020, 11am

The World Health Organisation (WHO) has declared the new strain of coronavirus a public health emergency of international concern. Read the WHO statement.

The Coronavirus originating in Wuhan, China has been detected in some areas of Australia. As we start the academic year with a large cohort of international students and those returning from overseas travel, renewed vigilance is encouraged for anyone who has been in Wuhan, in China’s Hubei Province, in the wake of the Novel Coronavirus (2019-nCoV).

While there have been no cases of the virus detected in the ACT, we encourage the University of Canberra community to be vigilant about personal health and safety.

The University is monitoring the evolving situation in line with advice from Australia’s Chief Medical Officer, the Department of Foreign Affairs and Trade, and the ACT Chief Health Officer.


Medical and travel advice

The Australian and ACT Governments are providing regularly updated information about the 2019-nCoV. This information may assist you with your decision to travel and whether you may need to access medical services in Australia. For up-to-date advice and information, please regularly review the following webpages.

Symptoms

Symptoms include (but are not limited to) fever, cough, sore throat, fatigue and shortness of breath.

Travel and contact

Following the latest advice from the Australian Government, anyone who has been in the Hubei Province, China or in contact with a confirmed 2019-nCoV case in the previous 14 days should isolate themselves immediately.

Please do not visit your GP or health centre, and do not come onto campus.

Monitor your health closely and inform your primary health care giver by phone or contact UC's Medical and Counselling tream via phone on +61 2 6201 2351 to inform them of your travel and circumstances. Your primary health care giver will liaise with the public health agency in the ACT.

Symptoms within 14 days of contact or travel

If you develop mild symptoms, you should:

  • isolate yourself in a single room away from others and seek an urgent medical review
  • when possible, isolate yourself at home while waiting for results of the assessment
  • call a doctor or hospital ahead of time and tell them you may have Novel Coronavirus infection
  • tell the doctor’s clinic or hospital again, when you arrive, that you may have Novel Coronavirus infection.

If you have severe symptoms, such as shortness of breath:

  • call 000 and request an ambulance
  • inform the paramedics that you may have Novel Coronavirus infection.

Staff or students with symptoms should be excluded from attending work or University, until you are assessed by your primary care provider. The primary care provider will liaise with the public health authorities to determine when it is safe for you to return to work or study.

Should students require any advice about a delay or change to your studies, please contact student.centre@canberra.edu.au.

Help prevent the spread of Novel Coronavirus

Practising good hand and sneeze/cough hygiene is the best defence against most viruses.

  • Wash your hands well and often with soap and water, before and after eating, as well as after attending the toilet.
  • Avoid contact with others (including touching, kissing, hugging, and other intimate contact).
  • Cough and sneeze into your elbow.

Welfare support

Should you need to speak to someone during this difficult time, we encourage you to contact the UC Medical and Counselling Centre on +61 2 6201 2351.

The UC Student Welfare Team is also available during business hours (AEDT) on +61 2 6206 8841 or at welfare@canberra.edu.au.