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Help and Support

Here you will find all the contacts you may need for support for on an off university campus.

Support at UC Bruce Campus Key Contacts

UC SecurityIf you need assistance on campus please contact UC Security on (02) 6201 2222. Security staff will liaise with police, ambulance and/or UC support services as necessary. Security also escorts students and staff around campus after hours.
Director of Student LifeIf you have been sexually assaulted, please contact the UC Director of Student Life for support, advice, and referral (02) 6201 2284.
UC Medical & Counsellingthe UC Medical & Counselling Centre provides medical and health advice and assistance and a free counselling service for students - call 6206 8987.
Student Welfarethe Welfare Officer can help guide you through any personal, financial or study issues through support, advice and referral to other internal and external agencies - call (02) 6206 8841.
Multi-Faith Centre (MFC)The MFC Chaplaincy team offers pastoral care services to all staff and students.  Pastoral care is provided in a safe and confidential environment
UC Students' Representative Council (UCSRC) Women's Officercontact the Women's Officer for confidential and impartial advice on problems you may be facing.
Living on campus?A good place to get advice or assistance is to contact the Senior Residential Advisor or Coordinator.

ACT External Support Services

Belconnen Police Station

General Inquiries: (02) 6256 7777
Canberra HospitalPhone: (02) 6244 2222
Calvary HospitalPhone: (02) 6201 6111
Crisis Assessment and Treatment Team (CATT) Phone: (02) 6205 1065 or: 1800 629 354 (24 hours)
The CATT is a seven day 24 hour outreach service. Their role is to provide a highly accessible and responsive acute mental health assessment and treatment service in the most appropriate setting.
Canberra Rape Crisis Centre

(02) 6247 2525
The Canberra Rape Crisis Centre provides counselling information and support for women and children who have experienced sexual violence. The Centre can help with referrals and information about legal or medical concerns.

National university support line1800 572 224 (24 hours)
This around-the-clock national university support line will offer counselling to students who have experienced sexual assault or any other form of violence.
Domestic Violence Crisis Service (DVCS)Phone: (02) 6280 0900 (24 hours) / TTY hearing impaired: (02) 6228 1852
The DVCS provides crisis intervention, advocacy, referral, information, support and practical assistance for people subjected to, or using, violence and abuse in relationships, giving priority to those subjected to violence. DVCS is able to meet people in a safe space to talk over any issues you are facing. The DVCS is also able to help you access crisis and long-term accommodation.
Canberra Sexual Health Centre
Phone: (02) 6244 2184
The Canberra Sexual Health Centre provides free and confidential information, counselling and treatment. The Centre is staffed by doctors and nurses trained in the area of sexual health. A walk-in clinic, which does not require an appointment, is open during the working week
Women's Health ServicePhone: (02) 6205 1078
The ACT Women's Health Service provides a range of free services including nursing, medical and counselling services for women by women, from locations in Civic, Gungahlin, Tuggeranong, Phillip and Belconnen.
Sexual Assault Counselling for Men – SAMSSA

Phone: (02) 6287 3935 / Emergency Contact: 6247 2525
Sexual Assault Counselling for Men (SAMSSA) provides a support network for men who have experienced sexual violence.

LifelinePhone: 13 11 14 (24 hours, 7 days)
Lifeline's qualified counsellors provide support to callers 24/7.
Gay Information Counselling Service (GICS)Phone: (02) 6247 2726
If you are unable to contact the GICS, callers from the ACT may call 1800 18 4527 between 7.30pm and 10pm local time. Your call will be diverted to the Gay and Lesbian Counselling Service of NSW.
Lesbian Counselling Service

Phone: (02) 6247 8882 (6.30pm-8.30pm, Monday).

QLife Counselling ServiceQLife offers phone chat counselling from 3pm-Midnight in your State or Territory, everyday.
Phone: 1800 184 527 (3pm-12am, 7 days)

Support at TAFE Queensland Key Contacts (all locations)

TAFE Queensland BrisbaneIf you need assistance on the Brisbane campus please call (07) 3244 5095 or email studentsupport.services@tafe.qld.edu.au.
TAFE Queensland East CoastIf you need assistance on the East Coast campus please call 1300 656 188 or email student support.eastcoast@tafe.qld.edu.au.
TAFE Queensland Gold CoastIf you need assistance on the Gold Coast campus please call (07) 5581 8300 or email StudentServices.GoldCoast@tafe.qld.edu.au.
TAFE Queensland North

If you need assistance on the North campus please call 1300 656 959 or email info.north@tafe.qld.edu.au.

NameRoleContact Details
Ian WellsDean, Higher Education Ph: (07) 3244 6003
Email: ian.wells@tafe.qld.edu.au
Jackie FrenchOperations Manager CADDD and UC Appointed OfficerPh: (07) 3244 6479
Email: UCAppointedOfficer.tafeqld@canberra.edu.au

Queensland External Support Contacts (all locations)

Queensland Police Link:Ph: 131 444
Queensland Sexual Assault Help Line:Ph: 1800 010 120. Queensland Sexual Assault Help Line website
1800 Respect: Ph: 1800 737 732 (24 hours a day). 1800 Respect is Australia's national sexual assault, domestic and family violence counselling service.
Bravehearts:Ph: 1800 272 831 or (07) 5552 3000. Bravehearts is Australia's leading child protection organisation.
Lifeline:Ph: 13 11 14 (24 hours a day). Lifeline's qualified counsellors provide support to callers 24/7.

Support at TAFE NSW Northern Sydney Key Contacts

NameRoleContact Details
Jenny Young Course Convenor - B. Graphic DesignPh: (02) 9472 1576
Email: Jennifer.Young@tafensw.edu.au
Lynn Van Der WagenCourse Convenor - B. Event & Tourism ManagementPh: (02) 9941 5350
Email: Lynn.Vanderwagen@tafensw.edu.au
 UC Appointed OfficerEmail: UCAppointedOfficer.nsi@canberra.edu.au

Support at TAFE NSW South Western Sydney Key Contacts

NameRoleContact Details
Tim FletcherCounsellor C Block, 1 College St, Liverpool NSW 2171
Ph: (02) 9827 5214
Email: tim.fletcher@tafensw.edu.au
Geethani NairFaculty Director and UC Appointed OfficerPh: (02) 9829 0391
Email: UCAppointedofficer.swsi@canberra.edu.au

NSW External Support Contacts (all locations)

NSW Rape Crisis Centre:Ph: 1800 424 017 or (02) 9819 6565. NSW Rape Crisis Centre website.
1800 Respect:Ph: 1800 737 732 (24 hours a day). 1800 Respect is Australia's national sexual assault, domestic and family violence counselling service.
Domestic Violence Line, Department of Community Services:Ph: 1800 656 463 (24 hours a day).
Bravehearts NSW:Ph: 1800 272 831 or (07) 5552 3000. Bravehearts is Australia's leading child protection organisation.
Lifeline: Ph: 13 11 14 (24 hours a day). Lifeline's qualified counsellors provide support to callers 24/7.

Support at Global Business College of Australia Key Contacts (GBCA)

NameRoleContact Details
Edmond WanStudent Support OfficerPh: (03) 9326 9677
Email: studentsupport@gbca.edu.au
Siding LuoAcademic Partnership Manager and UC Appointed OfficerPh: (03) 9041 3050
Email: UCAppointedOfficer.gbca@canberra.edu.au

Support at Holmesglen Institute Key Contacts

NameRoleContact Details
Gordon D'RosarioManager Student ServicesPh: (03) 9564 1653
Email: Gordon.D'Rosario@holmesglen.edu.au
Erica WrightRegistrar and UC Appointed OfficerPh: (03) 9564 2046
Email: erica.wright@holmesglen.edu.au or UCAppointedOfficer.hg@canberra.edu.au

VIC External Support Contacts (all locations)

Sexual Assault Crisis Line:Ph: 1800 806 292 or (03) 9344 2725 / (03) 9344 2744. Sexual Assault Crisis line website.
1800 Respect:Ph: 1800 737 732 (24 hours a day). 1800 Respect is Australia's national sexual assault, domestic and family violence counselling service.
CASA Forum:CASA Forum Website lists Victorian Centres against Sexual Assault.
Bravehearts Victoria:Ph: 1800 272 831 or (07) 5552 3000. Bravehearts is Australia's leading child protection organisation.
Lifeline: Ph: 13 11 14 (24 hours a day). Lifeline's qualified counsellors provide support to callers 24/7.