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Your guide to education agents
13/01/2026 | Life in Canberra, Useful information

Your guide to education agents

So, you’ve decided to study abroad in Canberra. How exciting! Now that you’ve made the big decision, it’s time to figure out your next steps.

One important thing to consider is whether or not to use an education agent. But what is an education agent, and why might you want one? We answer all this and more in this ultimate guide to education agents in Australia.

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What’s an education agent?

An education agent helps guide international students through the university and visa application process in exchange for a fee.

At the start of your journey, they can help you by providing information about your various options for studying and living in Australia. They understand the education system here, which means they can provide up-to-date, personalised advice.

Once you’ve chosen a course, your agent can help you compile your study application and lodge it with the university. They can even help you with your student visa application.

Do I need an education agent?

You usually don’t have to have an education agent to apply to study in Australia. Most universities, including the University of Canberra (UC), allow you the option to apply for your course yourself.

However, some providers may ask you to use an education agent. Make sure you check your education provider’s website for more information.

How can an education agent help me?

While you don’t need an agent, they can be incredibly useful — so it’s no surprise about 75 per cent of international students have one!

Firstly, they can help you with all sorts of useful information about studying abroad. Their expertise means they can help you explore institutions, courses and visa options, while also giving you some general advice on moving and studying in Australia.

Secondly, they may be able to help you apply for a study tour. On a study tour, you’ll visit Australia and complete a short course, letting you get a real taste of life in Australia.

Finally, when you’re ready to start applying, an education agent can make this simple. They’ll help you understand the process, gather your documents and compile a great application, giving you the best possible chance of getting accepted into your dream course.

How do I find an education agent?

While many education agents are trustworthy professionals, there are some scams to watch out for. Here are some tips to help you choose the right agent.

Use qualified agents

To check if your agent is certified, you can search them using the Qualified Education Agent (QUA) list. Plus, there’s a handy interactive map, which makes it easy to find qualified agents near you.

Read reviews

Try to find real reviews from other students who have used the agent to find out what their experience has been like.

Check expertise

If you can, find an agent who specialises in the Australian education system.

Go independent

Some agents might be paid by particular universities to recommend their courses above others. If possible, working with an independent agent is a good idea.

Avoid guarantees

Enrolment and visa application outcomes can never be guaranteed, so keep an eye out for false claims and guarantees.

Compare a few

Don’t just go with the first agent you find! Make sure you research a few options and compare them, so you can choose the best one for you.

Get all the details

When considering an agent, make sure you have all your agreement details and fees in writing before you sign a contract.

What should I ask an education agent?

The exact questions you should ask will depend on your unique circumstances, but here are some to consider:

  • What are your fees?
  • What services do you offer?
  • What experience do you have with the Australian education system?
  • How will you communicate with me throughout the application process?
  • Are you paid by any universities or institutions, or are you independent?

Apply for UC

Now you know what an education agent does, it’s time to get started! Easily search for UC-approved education agents near you today!

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