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Study Skills

About Us:

Study Skills is part of Student Life and provides a range of face-to-face and online study help programs for UC and UCC students.

Study Skills aims to ensure that all UC and UCC students can cultivate the skills and confidence that will lead to study success in an inclusive, friendly, student-driven environment. We build students’ skills and facilitate independent learning across a range of programs and connect students to a variety of UC support services where appropriate.

Our program details are provided below.

Our Learning Advisors run drop-in sessions to help you with a range of study skills. In these sessions, you can get help with:

  • Understanding assessment task requirements
  • Assignment writing and structure
  • Feedback on assignment drafts
  • Finding journal articles and other information resources
  • Avoiding plagiarism and referencing
  • Time management, study planning and exam preparation

Study Skills also offers specialist online drop-in sessions for:

  • English Language Help
  • Referencing Help
  • ePortfolio (Mahara) Help.

All general Study Help drop-in sessions are both face-to-face in the library (short loans area on level B) and online in the Virtual Room of the Study Help UCLearn (canvas) site. You can access the Study Help site via this link: Study Help site.

For more information about this service, please click here or email Study Skills.

The timetable for the Study Skills drop-in sessions in Semester 2, 2020 is below and sessions commence in week 2 of semester.

Session TimeMondayTuesdayWednesdayThursdayFriday
11.30am - 2.00pmEnglish Language & Study Help
Study Help
Study Help
Study Help
& Study Help
2.00pm - 4.30pm
Study Help
Referencing & Study Help
e-Portfolio (Mahara) & Study Help
English Language & Study Help
Study Help

Study Skills accepts referrals for individual consultations from UC staff for students who may need additional support to achieve their academic goals.

An online referral form is available on the MyUC staff portal to enable staff to refer students for an individual consultation with a Study Skills Learning Advisor.  Study Skills has online individual consultations available Monday to Friday 9.30 am to 4.30 pm. Consultations may be arranged outside of these hours on a case-by-case basis. Staff can access the online referral form through this link (staff login required).

MASH (Maths and Stats Help) provides drop-in learning support for mathematics and statistics for students across the University.  These drop-in sessions run Monday to Friday each week during semester, and a reduced program is also available during Semester 2

In the Maths and Stats help sessions, students can get help with a range of mathematics and statistics inquiries, including introductory mathematics, solving chemistry and nursing equations, introductory and business statistics, and data analysis.

The MASH Centre is currently running online in the MASH Virtual Room in the Study Help canvas site. You can access the Study Help UCLearn (Canvas) via this link:

MASH sessions start in week 2 of semester. The timetable for Semester 2 MASH can be accessed by clicking here.

For more information contact Study Skills by email or phone (02) 6201 2205.

PALS (Peer-Assisted Learning Sessions) are weekly group study sessions designed to support large-cohort foundation units. PALS are led by Peer Learning Advisors who are students that have successfully completed the units themselves. The Peer Learning Advisors share their effective learning strategies and also provide structured group activities specific to the unit.

PALS is running online sessions for Semester 2. The online sessions will be run in the Virtual Room in the PALS UCLearn (Canvas) site. You can access the PALS canvas site via this link.

In Semester 2 2020, PALS are supporting the following units:

  • Business Decision Making
  • Chemistry 1B
  • Data Analysis in Science
  • Discrete Math
  • Foundations of Anatomy and Physiology
  • Foundations of Law and Justice
  • Introduction to Economics
  • Introduction to IT
  • Introduction to Research in Health Sciences
  • Introductory Physics
  • Plants and Animals
  • Quantitative Methods in Commerce
  • Systemic Anatomy and Physiology

The timetable for Semester 2 Online PALS is available here.

If you have any questions about PALS, please email Study Skills.

The  ASK (Academic Skills and Knowledge) Advisors are UC students who are able to assist students with assignments and general library enquires. They are available for one-on-one consultations of up to 20 minutes, assisting with:

  • understanding assessment tasks
  • assignment structure
  • finding information
  • referencing
  • using UCLearn
  • e-Portfolio (Mahara)
  • Library searching and borrowing
  • general help.

In Semester 2, 2020 the ASK Advisor service will be running both face-to-face in the Library and online through the Virtual Room in the Study Help UCLearn (canvas) site. You can access the Study Help site via this link: Study Help site.

For more information about this service, please click here or email Study Skills.

The available times for the face-to-face ASK Advisor service are:

Face-to-face session times10:30am - 4:30pm10:30am - 4:30pm10:30am - 4:30pm10:30am - 4:30pm10:30am - 4:30pm

The available times for online ASK Advisor service are:

 MondayTuesdayWednesdayThursdayFridayWeekends and most public holidays
Online Session Time s9:00am - 6:30pm
9:00 am - 6:30pm
9:00 am - 6:30pm
9:00 am - 6:30pm
9:00 am - 6:30pm
1:00pm - 5:00pm

Study Skills Services

All Study Skills programs and services are available both online and face-to-face during Semester 2, 2020. See the individual tabs on this webpage for timetables and further information.

The Study Help site

The Study Help site (UCLearn login required) is available for all UC and UCC students to access 24/7. The site contains a large range of self-paced interactive modules and e-resources to help students with strategies for remote learning, assignment writing, referencing, researching, time management, exam preparation and more.

Studiosity Online study support

Studiosity offers two online study support services:
  1. Writing Feedback: Students can submit assessment drafts for Writing Feedback on structure, writing style, grammar, referencing and more. Studiosity supports Harvard, APA and Chicago referencing styles. Studiosity specialists provide feedback on writing usually within 24 hours. Writing Feedback is available 24/7.
  2. Connect Live: This service connects students with live study help for general study skills, including writing help and English, as well as foundation level assistance with subjects including mathematics, science, business, statistics, economics and accounting. Connect Live is available 24/7 with easy sharing of questions through and interactive whiteboard and text chat.

Studiosity can also be accessed through most unit UCLearn (Canvas) sites in the left course menu or through the course menu of the Study Help site.

Studiosity is funded by SSAF (Student Services and Amenities Fee) and is accessible to students when there is available SSAF funding for the service. Students are generally able to access support from Studiosity during each main teaching period: Semester 1, Semester 2, Winter Term and Summer Semester. The maximum number of sessions available per student in each period is adjusted according to overall UC usage to provide an equitable balance of sessions for all students. This overall allocation is reset at the start of each teaching period, and can sometimes be adjusted mid-semester depending on usage rates.

The Studiosity student dashboard will keep students updated with how many free sessions remain for each period. Students who have exhausted their allocation of Studiosity sessions for a teaching period can still receive study help through Study Skills services, including Drop-in Study Help, the ASK Advisors, and Maths and Statistics Help (MASH), as outlined on this webpage.

Academic Integrity

The University of Canberra is an academic community engaged in teaching, learning and research activities. Students in this community are expected to uphold certain standards and values in order to act with integrity.  The Student Conduct Rules and the Student Charter contain important information regarding student responsibilities.

All UC students are expected to complete the online Academic Integrity Module (AIM) during their course of study. Students and staff can access AIM at or via the Study Help site (UCLearn login required).  Students will receive a digital badge upon AIM completion.


Urkund is an online text-matching tool used by the University of Canberra. It analyses the text of submitted work and matches it against sources from the Internet, published works, and previously submitted student texts. It is a tool that assists in the early detection of plagiarism.

Important points to consider:

  • Urkund does not detect plagiarism, it matches text.
  • Urkund may or may not be enabled in a unit.
  • If Urkund is enabled in your unit, the unit convener will receive an Urkund report after you submit an assignment.
  • The unit convener also decides whether students will receive a copy of the Urkund report.

English Language Support

English Language Help Drop-In

Study Skills runs a drop-in service providing individual English language support for students with a focus on:

  • academic reading and writing skills
  • paraphrasing and academic integrity
  • grammar, punctuation, and vocabulary
  • academic listening and speaking skills

Dates and times are available on the Study Help site (UCLearn login required) during semester. Access the English Language Help service through the 'ASK Advisor and Study Skills Drop-in' link in the 'Virtual Room' of the Study Help site.

This is a free service, no appointment necessary.

For more information about this service, please click here or email Study Skills.

English for Uni Course

This is a free one-week course, delivered by Study Skills and is designed to help students develop their English language skills, with a focus on:

  • academic reading strategies
  • academic writing style
  • paraphrasing and academic integrity
  • grammar, punctuation, and vocabulary
  • tutorial discussion and academic presentations

Students may attend the entire course select sessions to suit their study needs.

The next English for Uni course will run from:

  • Monday 21st to Friday 25th September (Week 8 Semester 2, class free week)

For more information and to register your interest in this course, email Study Skills.

English Help resources available on the Study Help site

The Study Help site  (UCLearn login required) has a Developing your Language Skills section with interactive online resources to help you improve your English writing, reading, speaking and listening skills.

Want to know more about:

  • study planning?
  • navigating online resources?
  • writing at university level?
  • researching and referencing?

In the free Study Skills for Success program, Study Skills Learning Advisors will provide strategies and information to help you succeed at UC.

The next Study Skills program to be delivered in real-time will be held early in Semester 2, 2020; details to be confirmed. Students can register their interest by emailing Study Skills.

Now available: Online Study Skills for Success (SS4S), complete the full program online in your own time.

This online program allows students to explore the same topics as the facilitated version in an interactive self-paced format. Access the online program now through the UCLearn (Canvas) Study Skills for Success (SS4S) site.

For more information and to register please email Study Skills.

EndNote Support

EndNote is a referencing tool, allowing users to organise bibliographic references and use them in MS Word documents. EndNote is a useful tool if you are required to reference more than 20 sources in an assignment but is not recommended for undergraduate assignments as it can be complex to learn and requires a competent understanding of manual referencing practices.

Would you like to know more about how to use EndNote? There are useful resources produced by the Library including the Library EndNote Guide. There are also EndNote Basics and EndNote Advanced self-paced modules on the Study Help site (UCLearn login required).

Library and Study Skills staff may also be able to help with your EndNote enquiry. Referencing drop-ins are available in the Virtual Room on the Study Help site from week 2 of semester at the following times:

  • Tuesday 2:00pm - 4:30pm
  • Friday 11:30am - 2:00pm

Are you a postgraduate research student needing EndNote support?  If so, please contact a Liaison Librarian.

ePortfolio (Mahara) Support

Mahara is an ePortfolio system that allows students to build an online resume and create a multimedia portfolio with evidence of professional competencies. Some units at UC utilise the ePortfolio (Mahara) platform for the storing and submission of assignments and to demonstrate evidence of professional competencies developed in the unit. ePortfolio (Mahara) has been upgraded in 2018 to include more user-friendly features.

For ePortfolio (Mahara) basics visit the Study Help site for self-paced resources or come to a Study Skills ePortfolio (Mahara) drop-in help session during semester on Wednesday from 2.00pm - 4.30pm through the 'ASK Advisor and Study Skills drop-in' in the Virtual Room of the Study Help site.

The ASK Advisors also provide basic Mahara support through the Virtual Room in the Study Help site during ASK Advisor service hours.

Study Skills Orientation

New to university?  Do you want a head start to help you develop the key skills to succeed?

Study Skills for Success is a free, one-day preparation program run at the beginning of each semester at Bruce Campus. See the separate tab above for more information.

Study Skills also provide a range of sessions during Orientation week each semester. These include:

  • Navigating Study @ UC – Find out how to navigate the UC environment, including information about the different UC services, how to find your unit information, how to plan your studies, where to get study help and more.
  • Mature Age Study Skills Q&A – A 90 minute after hours session discussing essential Study Skills with insights from current mature-age UC students. This is a great opportunity to network with your peers. Light refreshments provided. Designed for mature-age students and those working full-time (all welcome).

Study Skills also provides online orientation information to assist you when commencing studies at UC through the New to UC section of the Study Help site (UCLearn login required).

Support for units through in-lecture presentations and online resources

Study Skills staff can provide in-unit presentations and tailored resources for specific units and assignments for UC and UCC.

Some examples of the support provided to date include:

  • 5 to 10 minute in-lecture presentations that provide an overview of the Study Skills programs and academic integrity
  • 20 to 50 minute in-unit presentations tailored to a specific assessment task - these can cover the task requirements, how to find relevant information, how to reference appropriately, and/or how to use Mahara, and also include the Study Skills support available.

More information can be provided by the Study Skills team.  Please contact Study Skills (email or phone 6201 2205) at least two weeks in advance of the session.

Library support for units:

The Library also collaborates with academics to embed scholarly literacy into the curriculum and develops and delivers curriculum-based scholarly literacy modules for classes (both face to face and online). See the Library Liaison page for more information.

The University of Canberra offers a range of workshops and programs to support HDR (Higher Degree by Research) students including writing groups, coding sessions, statistical support, research integrity workshops, ethics drop-ins, literature review workshops and much more. The full calendar of Researcher Development Workshops is available here.

Students enrolled in research units or who are completing an Honours or PhD thesis, dissertation or project can enrol and work through the free, self-paced course Research and Writing Skills for Dissertations and Projects. This course includes modules on:

  • Preparing your research and managing your supervisor
  • Project-management techniques
  • Managing your time
  • The literature review
  • The importance of ethics
  • Research methodology and methods
  • Data collection methods
  • Data analysis
  • Structuring the argument and chapters
  • Writing up and disseminating your research

Study Skills administers the Student Readiness Survey (SRS) each semester.  This survey is sent as an email link to all newly-commencing students.  The survey is designed to help us to understand the study needs and preferences of our students, as well as to interpret other factors which may affect their study, including the amount of paid work undertaken.

All students who complete the survey each semester are entered into a prize draw.  Please email Study Skills for the terms and conditions of the prize draw.

Contact Study Skills by email or by phone (02) 6201 2205.

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