Student Support — Sydney

As a University of Canberra student based in Sydney, you will benefit from access to the full range of services provided by your home campus.

UC Sydney Hills students will have access to the UC and UC Sydney Hills library and their library services.

Canvas Support

Canvas is the University's learning management system. The UC Learn (Canvas) Guide for Students provides an overview of UCLearn (Canvas) and will help you locate learning materials and assessment tasks for your study.

Study Help

You can access more of UC’s Study Help information via UCLearn (Canvas) at www.canberra.edu.au/studyhelp.

As a UC student, you also have access to several free Studiosity (online tutoring) sessions per semester. Studiosity provides you with personalised, online study help. You can access Studiosity in the Course Menu of every UCLearn (Canvas) site.

An Academic Integrity module is available for students to enrol in via UCLearn (Canvas) at AIM – www.canberra.edu.au/aim.This course will help develop your knowledge and understanding of academic integrity, in particular how to avoid plagiarism, whether intentional or unintentional.

You will need to be logged in to UCLearn (Canvas) to access modules, and will be prompted to ‘enrol’ when you first visit. Modules will then be found via your Canvas Dashboard and on the ‘Pages’ section of your unit sites in the “Resources for Students” page in Canvas.

Further Support

Student Counselling through Converge International

UCSH students have access to free counselling through Converge International. Converge International is a professional counselling service that offers confidential, short-term support for a variety of problems that may be affecting your studies. Converge International gives you access to qualified professionals, including psychologists, social workers and management support counsellors.

To access Converge International:

• Phone 1300 687 327
• Visit www.convergeinternational.com.au and click ‘contact us’ to access the Live Chat services
• Download the EAP Connect App and connect through the Appointment icon

Student Health and Medical Services

Castle Hill Family Doctors (Castle Hill, NSW)

UCSH students have access to a local bulk billed medical Centre in Castle Hill, NSW – Castle Hill Family Doctors. The Centre is open 7 days a week and provides medical and health service and support for UCSH students.

• Phone: 02 8858 9800
• Web: https://castlehillfamilydoctors.com.au

UC Medical and Counselling Centre

UCSH students have bulk billed access to UC’s Medical and Counselling services at Bruce either in person or through Telehealth. Important: Current Medicare legislation requires that an individual must have been seen at least once in the medical practice (i.e. UC Medical & Counselling Centre) in the past 12 months for a face-to-face medical consultation in the practice, before they are eligible for bulk billed Medicare telehealth services. This does not apply to UC’s Counselling services, and therefore UCSH students are able to access psychology services through UC’s Counselling centre via telehealth. UC also provides an afterhours crisis support line.

• Phone: 02 6201 2351
• Web: http://www.canberra.edu.au/medical-counselling
• UC After Hours Crisis Line: Phone: 1300 271 790 or text:  0488 884 227