Management Communication (9527.1)

This unit will build student knowledge and skills in effective communication skills, as they are a prerequisite for succeeding in business. Communication tools and activities connect people within and beyond the organisation in order to establish the business's place in the corporate community and the social community, and as a result, that communication needs to be consistent, effective, and customised for the business to prosper.

Learning outcomes

On successful completion of this unit, students will be able to:
1. Explain why effective communication is important in a corporate environment;

2. Apply theories and observations of verbal communication to real-world communication challenges;
3. Use information about perceptions to analyse themselves and the audiences to which businesses distribute messages;
4. Critique common formats of written business communication by recognising standard and nonstandard elements in examples of each format;
5. Create business presentations that use verbal and nonverbal communication techniques effectively;
6. Recognise the importance of intrapersonal communication in business environments;
7. Recognise the impact of cultural differences on effective communication and understand the steps to become acculturated for international assignments;
8. Prepare a crisis communication plan including giving and receiving negative news; and
9. Use an understanding of groups, teams, and leadership to solve problems and run productive meetings.

Graduate attributes

1. UC graduates are professional - communicate effectively
1. UC graduates are professional - display initiative and drive, and use their organisation skills to plan and manage their workload
1. UC graduates are professional - employ up-to-date and relevant knowledge and skills
1. UC graduates are professional - take pride in their professional and personal integrity
1. UC graduates are professional - use creativity, critical thinking, analysis and research skills to solve theoretical and real-world problems
1. UC graduates are professional - work collaboratively as part of a team, negotiate, and resolve conflict
2. UC graduates are global citizens - adopt an informed and balanced approach across professional and international boundaries
2. UC graduates are global citizens - behave ethically and sustainably in their professional and personal lives
2. UC graduates are global citizens - communicate effectively in diverse cultural and social settings
2. UC graduates are global citizens - make creative use of technology in their learning and professional lives
2. UC graduates are global citizens - think globally about issues in their profession
2. UC graduates are global citizens - understand issues in their profession from the perspective of other cultures
3. UC graduates are lifelong learners - adapt to complexity, ambiguity and change by being flexible and keen to engage with new ideas
3. UC graduates are lifelong learners - be self-aware
3. UC graduates are lifelong learners - evaluate and adopt new technology
3. UC graduates are lifelong learners - reflect on their own practice, updating and adapting their knowledge and skills for continual professional and academic development

Prerequisites

3cp

Corequisites

None.

Incompatible units

None

Equivalent units

No

Assumed knowledge

None