Management Communication (9527.1)
Please note these are the 2018 details for this unit
Available teaching periods | Delivery mode | Location |
---|---|---|
View teaching periods | ||
EFTSL | Credit points | Faculty |
0.125 | 3 | Faculty Of Business, Government & Law |
Discipline | Study level | HECS Bands |
School Of Management | Level 2 - Undergraduate Intermediate Unit | Band 2 2021 (Commenced Before 1 Jan 2021) Band 4 2021 (Commenced After 1 Jan 2021) Band 4 2021 (Commenced After 1 Jan Social Work_Exclude 0905) |
This unit will build student knowledge and skills in effective communication skills, as they are a prerequisite for succeeding in business. Communication tools and activities connect people within and beyond the organisation in order to establish the business's place in the corporate community and the social community, and as a result, that communication needs to be consistent, effective, and customised for the business to prosper.
1. Explain why effective communication is important in a corporate environment;
2. Apply theories and observations of verbal communication to real-world communication challenges;
3. Use information about perceptions to analyse themselves and the audiences to which businesses distribute messages;
4. Critique common formats of written business communication by recognising standard and nonstandard elements in examples of each format;
5. Create business presentations that use verbal and nonverbal communication techniques effectively;
6. Recognise the importance of intrapersonal communication in business environments;
7. Recognise the impact of cultural differences on effective communication and understand the steps to become acculturated for international assignments;
8. Prepare a crisis communication plan including giving and receiving negative news; and
9. Use an understanding of groups, teams, and leadership to solve problems and run productive meetings.
1. UC graduates are professional - display initiative and drive, and use their organisation skills to plan and manage their workload
1. UC graduates are professional - employ up-to-date and relevant knowledge and skills
1. UC graduates are professional - take pride in their professional and personal integrity
1. UC graduates are professional - use creativity, critical thinking, analysis and research skills to solve theoretical and real-world problems
1. UC graduates are professional - work collaboratively as part of a team, negotiate, and resolve conflict
2. UC graduates are global citizens - adopt an informed and balanced approach across professional and international boundaries
2. UC graduates are global citizens - behave ethically and sustainably in their professional and personal lives
2. UC graduates are global citizens - communicate effectively in diverse cultural and social settings
Learning outcomes
On successful completion of this unit, students will be able to:1. Explain why effective communication is important in a corporate environment;
2. Apply theories and observations of verbal communication to real-world communication challenges;
3. Use information about perceptions to analyse themselves and the audiences to which businesses distribute messages;
4. Critique common formats of written business communication by recognising standard and nonstandard elements in examples of each format;
5. Create business presentations that use verbal and nonverbal communication techniques effectively;
6. Recognise the importance of intrapersonal communication in business environments;
7. Recognise the impact of cultural differences on effective communication and understand the steps to become acculturated for international assignments;
8. Prepare a crisis communication plan including giving and receiving negative news; and
9. Use an understanding of groups, teams, and leadership to solve problems and run productive meetings.
Graduate attributes
1. UC graduates are professional - communicate effectively1. UC graduates are professional - display initiative and drive, and use their organisation skills to plan and manage their workload
1. UC graduates are professional - employ up-to-date and relevant knowledge and skills
1. UC graduates are professional - take pride in their professional and personal integrity
1. UC graduates are professional - use creativity, critical thinking, analysis and research skills to solve theoretical and real-world problems
1. UC graduates are professional - work collaboratively as part of a team, negotiate, and resolve conflict
2. UC graduates are global citizens - adopt an informed and balanced approach across professional and international boundaries
2. UC graduates are global citizens - behave ethically and sustainably in their professional and personal lives
2. UC graduates are global citizens - communicate effectively in diverse cultural and social settings
Prerequisites
3cpCorequisites
None.Incompatible units
NoneEquivalent units
NoAssumed knowledge
NoneYear | Location | Teaching period | Teaching start date | Delivery mode | Unit convener |
---|
Not available
Required texts
This unit utilises two textbooks – "Management Communication" and "Contemporary Public Speaking". Both are included at no cost in pdf format via the unit moodle site and are available under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 License which allows them to be freely distributed.
Unfortunately these texts are not available in print form at this time. You may print out sections for personal use but please consider the environment before you print.
Participation requirements
Students must submit all assessment items.
Required IT skills
- Have access to a computer.
- Have continuous broadband Internet access.
- Have the ability/permission to install plug-ins or software (e.g. Adobe Reader or Flash).
- Have the ability to download and save files and documents to a computer.
- Have the ability to open Microsoft files and documents (.doc, .ppt, .xls, etc.). A free alternative is available from http://OpenOffice.org
- Conduct internet research
Work placement, internships or practicums
None
- Summer Semester, 2019, Online, UC - Canberra, Bruce (179812)
- UC College Trimester 3, 2018, On-Campus, UC - University of Canberra College, Bruce (190515)
- Semester 2, 2017, On-Campus, UC - TAFE Queensland, South Bank (174771)
- Semester 2, 2018, On-Campus, UC - TAFE Queensland, South Bank (179501)
- Semester 2, 2018, Online, UC - Canberra, Bruce (179502)
- UC College Trimester 2, 2018, On-Campus, UC - University of Canberra College, Bruce (189929)
- Winter Term, 2018, Online, UC - Canberra, Bruce (178913)
- Semester 1, 2018, On-Campus, UC - TAFE Queensland, South Bank (178237)
- Semester 1, 2018, Online, UC - Canberra, Bruce (178236)
- Semester 2, 2017, Online, UC - Canberra, Bruce (167273)
- Winter Term, 2017, Online, UC - Canberra, Bruce (167822)
- Semester 1, 2017, On-Campus, UC - TAFE Queensland, South Bank (172627)
- Semester 1, 2017, Online, UC - Canberra, Bruce (167149)
- Semester 2, 2016, Online, UC - Canberra, Bruce (150672)
- Semester 2, 2016, Online, UC Melbourne - Waverley Campus (163364)
- Winter Term, 2016, Online, UC - Canberra, Bruce (152540)
- Flexible Period 12, 2016, Online, UC - Canberra, Bruce (149866)
- Flexible Period 11, 2016, Online, UC - Canberra, Bruce (149971)
- Flexible Period 10, 2016, Online, UC - Canberra, Bruce (150157)
- Flexible Period 9, 2016, Online, UC - Canberra, Bruce (150309)
- Flexible Period 8, 2016, Online, UC - Canberra, Bruce (150459)
- Flexible Period 7, 2016, Online, UC - Canberra, Bruce (150548)
- Flexible Period 6, 2016, Online, UC - Canberra, Bruce (152794)
- Flexible Period 5, 2016, Online, UC - Canberra, Bruce (152931)
- Flexible Period 4, 2016, Online, UC - Canberra, Bruce (153032)
- Flexible Period 3, 2016, Online, UC - Canberra, Bruce (153180)
- Flexible Period 2, 2016, Online, UC - Canberra, Bruce (153352)
- Semester 1, 2016, Online, UC - Canberra, Bruce (154970)
- Flexible Period 1, 2016, Online, UC - Canberra, Bruce (153472)
- Summer Semester, 2016, Online, UC - Canberra, Bruce (149907)
- Semester 2, 2015, Online, UC - Canberra, Bruce (140993)
- Flexible Period 12, 2015, Online, UC - Canberra, Bruce (138290)
- Flexible Period 11, 2015, Online, UC - Canberra, Bruce (138289)
- Flexible Period 10, 2015, Online, UC - Canberra, Bruce (138288)
- Flexible Period 9, 2015, Online, UC - Canberra, Bruce (138298)
- Flexible Period 8, 2015, Online, UCI - Hong Kong Baptist University, Hong Kong (149548)
- Flexible Period 8, 2015, Online, UC - Canberra, Bruce (138297)
- Winter Term, 2015, Online, UC - Canberra, Bruce (141263)
- Flexible Period 7, 2015, Online, UC - Canberra, Bruce (138296)
- Term 1, 2015, On-Campus, UCI - Lingnan Institute for Further Education, Hong Kong (146818)
- Flexible Period 6, 2015, Online, UC - Canberra, Bruce (138295)
- Flexible Period 5, 2015, Online, UC - Canberra, Bruce (138294)
- Flexible Period 4, 2015, Online, UC - Canberra, Bruce (138293)
- Flexible Period 2, 2015, Online, UC - Canberra, Bruce (138291)