Patient-centred Communication (11616.1)
|Available teaching periods
|View teaching periods
| Bruce, Canberra
|Faculty Of Health
|Discipline Of Pharmacy
|Level 1 - Undergraduate Introductory Unit
| Band 2 2021 (Commenced After 1 Jan 2021)
Band 3 2021 (Commenced Before 1 Jan 2021)
Learning outcomesUpon successful completion of this unit, students will be able to:
1. Understand the complexity of the health care system and how this affects health-care consumers and health professionals;
2. Demonstrate a range of effective communication techniques when interacting with health-care consumers and other health professionals with consideration to culture and ethnicity;
3. Identify various social determinants and their impact on health-care consumers and health outcomes; and
4. Navigate and deconstruct ethical decisions appropriately about patient-centered outcomes and professional practice.
Graduate attributes1. UC graduates are professional - communicate effectively
1. UC graduates are professional - display initiative and drive, and use their organisation skills to plan and manage their workload
2. UC graduates are global citizens - behave ethically and sustainably in their professional and personal lives
2. UC graduates are global citizens - communicate effectively in diverse cultural and social settings
2. UC graduates are global citizens - understand issues in their profession from the perspective of other cultures
3. UC graduates are lifelong learners - evaluate and adopt new technology
Prerequisites11125 Professional Orientation (Pharmacy) OR 11400 Professional Orientation (Health)
|Teaching start date
|29 July 2024
|Ms Lyn Todd
Gjyn O'Toole Communication - Core Interpersonal Skills for Health Professionals 4th Edition ISBN 9780729542449
This text is available as paper or electronic copies of some editions from UC Library
Submission of assessment items
Extensions & Late submissions
Late submission of assignments
The following conditions will apply to late submissions without an approved extension:
- Mark adjustment: 5% of the maximum mark available for the assessment task will be deducted for each day late up until five days late. For example an essay awarded 60% (60/100) submitted 2 days late will receive a mark adjustment of 5% per day, therefore, the adjusted maximum mark for that item will be 50% (50/100).
- Similarly, if the weighting is used then a piece of work worth 50% of the unit which received 30/50 would be reduced by 2.5 marks per day (i.e. 5% of 50) and would therefore receive a maximum adjusted mark of 25/50 if late by two days.
- Submissions received more than 5 days after the prescribed date and time will not be accepted for marking, a mark of zero (0) will be awarded for the item.
- For the purposes of these penalties, all days of the week count, including weekends and public holidays, even when the University may be closed.
- The minimum possible mark for late submission is zero.
- For clarification, one (1) minute past the specified due date and time is considered a late submission.
It is the students' responsibility to be familiar with the electronic submission process (e.g., the use of Canvas and ORIGINAL). Students are reminded to ensure they plan well enabling adequate time to submit assessments prior to the deadline, in order to avoid a mark adjustment.
Extensions to assignments, placement, deferred intra-semester tests and examinations:
Students can apply for an extension to the due date for submission/completion of an assessment item on the grounds of illness or other unavoidable and verifiable personal circumstances. Extensions must be applied for before the due date as outlined above. For illness on the day of the assessment, the Assignment Extension form with relevant documentation must be lodged to the Unit Convener within three days of the scheduled exam, test, assignment, placement, or assessment submission.
It should be noted that such documentation will be considered, but will not guarantee that the application will be successful. The Unit Convener will decide whether to grant an extension and the length of the extension.
Students are only permitted one extension per assignment and one deferral per examination/test/ placement (on the grounds of illness or other unavoidable and verifiable personal circumstances as per UC policies) unless otherwise approved. Students are NOT PERMITTED to defer a deferred intra-semester exam, test or placement. Any student unable to undertake the deferred intra-semester exam, test, assignment or placement will receive a mark of zero or fail grade for the assessment task.
Students should note that this policy does not apply to deferred final exams which are centrally administered by the examinations office.
Special assessment requirements
To pass this unit, you must meet the following requirements:
- Students must attain an overall unit mark of 50% or higher
- Students must attend ALL required weekly tutorial sessions
- Students are required to complete every assessment item
Should you fail to meet all the assessment requirements, you will fail the unit.
Students have a responsibility to uphold University standards on ethical scholarship. Good scholarship involves building on the work of others and use of others' work must be acknowledged with proper attribution made. Cheating, plagiarism, and falsification of data are dishonest practices that contravene academic values. Refer to the University's Student Charter for more information.
To enhance understanding of academic integrity, all students are expected to complete the Academic Integrity Module (AIM) at least once during their course of study. You can access this module within UCLearn (Canvas) through the 'Academic Integrity and Avoiding Plagiarism' link in the Study Help site.
Use of Text-Matching Software
The University of Canberra uses text-matching software to help students and staff reduce plagiarism and improve understanding of academic integrity. The software matches submitted text in student assignments against material from various sources: the internet, published books and journals, and previously submitted student texts.
100% attendance is expected at all required tutorials and 100% participation is expected unless otherwise approved (in writing) by the unit convener.
Required IT skills
Students should be conversant with searching for, and accessing, information via electronic means; the use of Canvas; and word processing, spreadsheet, presentation, and video recording software.
The following costs are expected for this unit:
- Self-printing of electronically provided material
Work placement, internships or practicums
Style Guide for report formatting
Unless otherwise specified by a student's specific enrolled discipline, all written assessment pieces (formative and summative) must conform to the following requirements:
- Cover Sheet with student ID (identification) number, name of the assignment, and word count. (Student name must not be entered on the Cover Sheet).
- Headings in bold, maximum font size 16 pt.
- Font size: 11 pt – Times New Roman, Arial, or Calibri.
- Margins are no less than 1.5cm on all sides.
- Page number at the bottom right-hand corner of the footer.
- Citations and References for Pharmacy Students are given in NLM/Vancouver style (chronological numeric) ONLY. Information on this referencing style can be found on the library website at https://canberra.libguides.com/c.php?g=599301&p=4149536
- Reference styles for non-pharmacy students may vary for each Discipline and can be found on the Canvas site.
- Privacy statements if required (see above).
- Assignment requirements (first page) see above.
- Any word limits specified in assignments (in this Unit Outline or in task descriptions on Canvas) will INCLUDE all tables, figures, and appendices, but EXCLUDE references (unless otherwise stated).
- Submissions which exceed the specified word (or page) length will be truncated at the word (or page) limit and only assessed to this point.