Workflow and Process Management (11481.1)
|Available teaching periods||Delivery mode||Location|
|View teaching periods|| On-Campus
|| Bruce, Canberra
|0.125||3||Faculty Of Science And Technology|
|Discipline||Study level||HECS Bands|
|Academic Program Area - Technology||Level 2 - Undergraduate Intermediate Unit|| Band 2 2021 (Commenced After 1 Jan 2021)
Band 3 2021 (Commenced Before 1 Jan 2021)
This unit may be cotaught with 11529 Workflow and Process Management G.
Learning outcomesOn successful completion of this unit, students will be able to:
1. Describe and explain workflow and process models to non-technical and technical audiences;
2. Develop and refine process workflow models using business process modelling activities and techniques;
3. Design and develop process management systems based on process workflows;
4. Analyse processes and identify opportunities for process improvement and automation; and
5. Explain and apply advanced process management system features and functionality.
Graduate attributes1. UC graduates are professional - communicate effectively
1. UC graduates are professional - display initiative and drive, and use their organisation skills to plan and manage their workload
1. UC graduates are professional - employ up-to-date and relevant knowledge and skills
1. UC graduates are professional - take pride in their professional and personal integrity
1. UC graduates are professional - use creativity, critical thinking, analysis and research skills to solve theoretical and real-world problems
1. UC graduates are professional - work collaboratively as part of a team, negotiate, and resolve conflict
2. UC graduates are global citizens - adopt an informed and balanced approach across professional and international boundaries
3. UC graduates are lifelong learners - evaluate and adopt new technology
3. UC graduates are lifelong learners - reflect on their own practice, updating and adapting their knowledge and skills for continual professional and academic development
- Communication - The ability to present knowledge, ideas and opinions effectively and communicate within and across professional and cultural boundaries.
- Analysis and inquiry - The ability to gather information, and to analyse and evaluate information and situations in a systematic, creative and insightful way.
- Problem solving - The ability to apply problem-solving process in novel situations; to identify and analyse problems then formulate and implement solutions.
- Working independently and with others - The ability to plan your own work, be self-directed and use interpersonal skills and attitudes to work collaboratively.
- Professionalism & social responsibility - The capacity and intention to use professional knowledge and skills ethically and responsibly, for the benefit of others and the environment.
This unit also includes components of the 8 ways of Aboriginal learning in particular, the learning map to visualise the unit learning and the yarning method that is used during tutorials.
Prerequisites11486 Systems Analysis and Modelling.
Incompatible units11529 Workflow and Process Management G.
Equivalent units6388 Document and Workflow Management.
Assumed knowledgeFundamental computer skills (such as internet browsing, email, word processing).
|Year||Location||Teaching period||Teaching start date||Delivery mode||Unit convener|
|2023||Bruce, Canberra||Semester 1||06 February 2023||On-Campus||Dr Zeena Alsamarra'I|
|2024||Bruce, Canberra||Semester 1||05 February 2024||On-Campus||Dr Rosetta Romano|
The required textbook is Dumas, M., La Rosa, M., Mendling, J. and Reijers, H.A., 2018. Fundamentals of Business Process Management, 2nd Edition. Springer, Berlin, Heidelberg. This book is available from the library.
The Pega University Program provides a comprehensive study program for the Business Architect Course. Parts of this course will be covered this semester. Students have access to the material and will have opportunities to sit for accreditation as a Pega Business Architect. Students will be granted access to Pega material and should ensure that they follow the program and materials in the order suggested on Canvas.
Submission of assessment items
Special assessment requirements
The individual presentation is a mandatory assessment item that has two parts. Part 1 is the implementation of a business flow in Pega, and Part 2 is the presentation. If the presentation is not received, zero (0) marks will be awarded for the individual assignment.
Students have a responsibility to uphold University standards on ethical scholarship. Good scholarship involves building on the work of others and use of others' work must be acknowledged with proper attribution made. Cheating, plagiarism, and falsification of data are dishonest practices that contravene academic values. Refer to the University's Student Charter for more information.
To enhance understanding of academic integrity, all students are expected to complete the Academic Integrity Module (AIM) at least once during their course of study. You can access this module within UCLearn (Canvas) through the 'Academic Integrity and Avoiding Plagiarism' link in the Study Help site.
Use of Text-Matching Software
The University of Canberra uses text-matching software to help students and staff reduce plagiarism and improve understanding of academic integrity. The software matches submitted text in student assignments against material from various sources: the internet, published books and journals, and previously submitted student texts.
Group Assignment Peer Assessment
In order to recognise the contributions of individual members in a team environment, a peer review will be conducted. This may potentially result in individual members of a group receiving different scores for the same assessment item. The details of this peer review will be published in Canvas with the assignment details.
The following table is a guide that may help you plan your semester's effort levels:
|Activity||Hours per week||Semester total|
|Lecture material quizzes||1.0||12|
|Individual recorded presentation||0.5||6|
This unit requires the theoretical business workflow process management concepts and the implementation of the workflow using Pega, and possibly, other tools. Students are required to complete the reading material as suggested to ensure that they understand the theory of business workflow management. Students are also required to engage with the Pega learning system in order to implement executable models. The Pega learning platform includes reading and lab material that works through the modelling and automation of business workflow processes. While some of this material will be delivered in the lectures, students should ensure that they have completed all the reading, and from week 7 onwards, the Pega material as well for each week.
Refer to assessment items on the Canvas site for further details.
Required IT skills
IT skills commensurate with advanced study of information technology are assumed.
Work placement, internships or practicums