Workflow and Process Management (11481.1)
|Available teaching periods||Delivery mode||Location|
|View teaching periods|| On-Campus
|| UC - Canberra, Bruce
|0.125||3||Faculty Of Science And Technology|
|Discipline||Study level||HECS Bands|
|Academic Program Area - Technology||Level 2 - Undergraduate Intermediate Unit|| Band 2 2021 (Commenced After 1 Jan 2021)
Band 3 2021 (Commenced Before 1 Jan 2021)
Learning outcomesOn successful completion of this unit, students will be able to:
1. Describe and explain workflow and process models to non-technical and technical audiences;
2. Develop and refine process workflow models using business process modelling activities and techniques;
3. Design and develop process management systems based on process workflows;
4. Analyse processes and identify opportunities for process improvement and automation; and
5. Explain and apply advanced process management system features and functionality.
Graduate attributes1. UC graduates are professional - communicate effectively
1. UC graduates are professional - display initiative and drive, and use their organisation skills to plan and manage their workload
1. UC graduates are professional - employ up-to-date and relevant knowledge and skills
1. UC graduates are professional - take pride in their professional and personal integrity
1. UC graduates are professional - use creativity, critical thinking, analysis and research skills to solve theoretical and real-world problems
1. UC graduates are professional - work collaboratively as part of a team, negotiate, and resolve conflict
2. UC graduates are global citizens - adopt an informed and balanced approach across professional and international boundaries
3. UC graduates are lifelong learners - evaluate and adopt new technology
3. UC graduates are lifelong learners - reflect on their own practice, updating and adapting their knowledge and skills for continual professional and academic development
- Communication - The ability to present knowledge, ideas and opinions effectively and communicate within and across professional and cultural boundaries.
- Analysis and inquiry - The ability to gather information, and to analyse and evaluate information and situations in a systematic, creative and insightful way.
- Problem solving - The ability to apply problem-solving process in novel situations; to identify and analyse problems then formulate and implement solutions.
- Working independently and with others - The ability to plan their own work, be self-directed and use interpersonal skills and attitudes to work collaboratively.
- Professionalism & social responsibility - The capacity and intention to use professional knowledge and skills ethically and responsibly, for the benefit of others and the environment.
Prerequisites11486 Systems Analysis and Modelling.
- 11529 Workflow and Process Management G.
Equivalent units6388 Document and Workflow Management.
Assumed knowledgeFundamental computer skills (such as internet browsing, email, word processing).
|Year||Location||Teaching period||Teaching start date||Delivery mode||Unit convener|
|2021||UC - Canberra, Bruce||Semester 1||08 February 2021||On-Campus||Dr Rosetta Romano|
|2022||UC - Canberra, Bruce||Semester 1||07 February 2022||On-Campus||Dr Rosetta Romano|
The required textbook is Dumas, M., La Rosa, M., Mendling, J. and Reijers, H.A., 2018. Fundamentals of Business Process Management, 2nd Edition. Springer, Berlin, Heidelberg. This book is available from the library.
Submission of assessment items
Special assessment requirements
Where possible, all assessment items will be submitted online via the teaching site in UCLearn. The first page of each assessment item should include the following information:
- Student ID number:
- Assessment Name:
- Word Count (if applicable):
Assessment items must be submitted to the assignment area in the UCLearn teaching site, relating to that piece of assessment. It is the student's responsibility to upload the correct and corresponding draft or assessment item, to the right submission section.
Late submissions will only be accepted for a limited period. If more than one late submission is made within that period, only the first late submission will be accepted for marking and may be subject to penalties as detailed in the Assessment Procedures.
Students can apply for an extension to the submission due date for an assessment item due to extenuating, evidenced circumstances (specific details are found in the Assessment Procedures). An extension must be applied for before the due date. Documentary evidence (e.g. medical certificate) will be expected for an extension to be granted, however this will not guarantee that the application will be successful. The Unit Convener or relevant Program Director/Course Convener will decide whether to grant an extension and the length of the extension.
An Assignment Extension form is available from the Student Forms page.
Late submission of assignments without an approved extension will result in a penalty of 5% reduced marks from the total available, per calendar day late. An assignment submitted over 7 days late will not be accepted.
Use of text matching software
In order to recognise the contributions of individual members in a team environment a peer review will be conducted potentially resulting in members of a group receiving different scores. The details of this peer review will be published in the assignment details.
The following table is a guide that may help you plan your semester's effort levels:
|Activity||Hours per week||Semester total|
|Pega sample certification exam||-||6|
This unit requires the theoretical business process management concepts and the Pega implementations in order to demonstrate the achievement of the learning outcomes of this unit. Students will use the Pega platform to undertake the training that includes reading and lab material. While some of this material will be delivered in the lectures, students should ensure that they have completed all the reading and Pega material each week. Refer to assessment items on the Canvas site for further details.
Students who do not demonstrate their individual assigment in a recorded video with their face showing without prior approval from the unit convener as per the requirements for extensions (see section 5b) will receive zero (0) marks for the individual assignment.
Required IT skills
IT skills commensurate with advanced study of information technology are assumed.
Work placement, internships or practicums