Business Communication (11170.3)

Please note these are the 2026 details for this unit
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Business Communication
Available teaching periods Delivery mode Location
View teaching periods Online
Online self-paced
On-campus
 Bruce, Canberra
UC College, Bruce, ACT
EFTSL Credit points Faculty
0.125 3 Faculty Of Business, Government & Law
Discipline Study level HECS Bands
Canberra Business School Level 2 - Undergraduate Intermediate Unit Band 4 2021 (Commenced After 1 Jan 2021)
Band 4 2021 (Commenced After 1 Jan Social Work_Exclude 0905)
Band 5 2021 (Commenced Before 1 Jan 2021)
Students will engage in a simulated work environment to build their business communications skills. It will cover working with theories of communication within business environments, as well as working with style guides, customer or client interactions and managing challenging communication situations.

Learning outcomes

After successful completion of this unit, students will be able to:
1. Explain why effective communication is important in a business environments;
2. Apply theories and observations of verbal communication to real-world communication challenges;
3. Apply theories and observations of written communication to real-world business communication examples; and
4. Create appropriate business presentations that use written, verbal and nonverbal communication techniques effectively.


Graduate attributes

1. UC graduates are professional - employ up-to-date and relevant knowledge and skills
1. UC graduates are professional - communicate effectively
1. UC graduates are professional - use creativity, critical thinking, analysis and research skills to solve theoretical and real-world problems
1. UC graduates are professional - take pride in their professional and personal integrity
2. UC graduates are global citizens - think globally about issues in their profession
2. UC graduates are global citizens - communicate effectively in diverse cultural and social settings
2. UC graduates are global citizens - behave ethically and sustainably in their professional and personal lives
3. UC graduates are lifelong learners - reflect on their own practice, updating and adapting their knowledge and skills for continual professional and academic development
3. UC graduates are lifelong learners - evaluate and adopt new technology


Skills development

In this unit, you will engage in a simulated work environment to build your business communications skills. It will include working with theories of communication, crisis communication, different types/style of business communication, as well as the some aspects of critical analysis and presentation skills. 



Prerequisites

None.

Corequisites

None.

Incompatible units

9527 Management Communication.

Equivalent units

None.

Assumed knowledge

None.
Availability for enrolment in 2026 is subject to change and may not be confirmed until closer to the teaching start date.
Year Location Teaching period Teaching start date Delivery mode Unit convener
2025 Bruce, Canberra Summer Semester 25 November 2024 Online Ms Jennie Collins
2025 Bruce, Canberra Semester 1 03 February 2025 Online self-paced Ms Katie Ley
2025 UC College, Bruce, ACT UC College Trimester 1 03 February 2025 On-campus Mr Saeed Uz Zaman Khan
2025 Bruce, Canberra Semester 1 03 February 2025 On-campus Ms Katie Ley
2025 Bruce, Canberra Winter Term 26 May 2025 Online self-paced Ms Jennie Collins
2025 UC College, Bruce, ACT UC College Trimester 3 15 September 2025 On-campus Mr Saeed Uz Zaman Khan
2026 Bruce, Canberra Semester 1 16 February 2026 Online self-paced Ms Katie Ley
2026 Bruce, Canberra Semester 1 16 February 2026 On-campus Ms Katie Ley
2026 UC College, Bruce, ACT UC College Trimester 1 02 March 2026 On-campus Mr Saeed Uz Zaman Khan
2026 Bruce, Canberra Winter Term 08 June 2026 Online self-paced Ms Jennie Collins
2026 UC College, Bruce, ACT UC College Trimester 3 26 October 2026 On-campus Mr Saeed Uz Zaman Khan
The information provided should be used as a guide only. Timetables may not be finalised until week 2 of the teaching period and are subject to change. Search for the unit timetable.

Required texts

Required text:

  • Archee, R. and Gurney, M., 2024. Communicating as Professionals 4th Ed. Cengage AU.

Submission of assessment items

Extensions & Late submissions

Artificial intelligence

Students are not permitted to use generative artificial intelligence (GenAI) in assessments for this unit.

GenAI may only be used in authorised ways when completing assessments at UC. This means that GenAI can only be used for an assessment when:

  • the Unit Convener has authorised GenAI use for that assessment
  • the student uses GenAI in the way that the assessment instructions allow
  • the student fully acknowledges their use of GenAI, with proper citations, references and a GenAI Acknowledgement Statement in line with the assessment instructions.

Where the assessment instructions do not specifically state that GenAI may be used and how, then its use is not permitted for that assessment. Students must still provide the required GenAI Acknowledgement Statement to indicate whether GenAI has or has not been used in the preparation of the assessment. If unsure, students should seek advice from the Unit Convener.

The GenAI for Students. Library Guide provides further information, including how to reference GenAI.

All assessment items must be submitted in Canvas.

Students must apply academic integrity in their learning and research activities at UC. This includes submitting authentic and original work for assessments and properly acknowledging any sources used.

Academic integrity involves the ethical, honest and responsible use, creation and sharing of information. It is critical to the quality of higher education. Our academic integrity values are honesty, trust, fairness, respect, responsibility and courage.

UC students have to complete the Academic Integrity Module annually to learn about academic integrity and to understand the consequences of academic integrity breaches (or academic misconduct).

UC uses various strategies and systems, including detection software, to identify potential breaches of academic integrity. Suspected breaches may be investigated, and action can be taken when misconduct is found to have occurred.

Information is provided in the Academic Integrity Policy, Academic Integrity Procedure, and University of Canberra (Student Conduct) Rules 2023. For further advice, visit Study Skills.

Participation requirements

This unit is conducted as a simulated learning environment. Professional engagement is required in the unit and this includes regular engagement with peers.

Required IT skills

Basic use of internet browsers (eg. Chrome, Safari, Firefox, Internet Explorer) is essential.

Competent use of Word-processing, presentation and presentation tools (e.g. Microsoft Office suite) is highly desirable.

Reasonable competence in the use of Canvas is essential.

Work placement, internships or practicums

None.

Next step

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