Operations Management (9528.1)

In this unit students will learn the fundamentals of operations management as they apply to both production and service-based operations. This includes the day to day activities in organisations where supply chains and workflow interact with a business's operations. Students will learn how to manage these operations to improve business outcomes.

Learning outcomes

On successful completion of this unit, students will be able to:
1. Explain the role of operations and its relationship with the other functional areas of a business organisation;

2. Analyse operation processes from a variety of perspectives such as productivity, workflow, and quality;
3. Apply the "transformation model" as a construct for understanding the relationship between the inputs, processes, and outputs of an organisation;
4. Explain techniques and methodologies for managing an organisations productive resources;
5. Apply basic design principles to determine appropriate facility location and layout;
6. Explain quality management and apply quality management principles to continuous improvement in operations management;
7. Discuss the goal of supply chain management and its application in a variety of organisational settings; and
8. Identify the critical factors involved in inventory control systems.

Graduate attributes

1. UC graduates are professional - communicate effectively
1. UC graduates are professional - display initiative and drive, and use their organisation skills to plan and manage their workload
1. UC graduates are professional - employ up-to-date and relevant knowledge and skills
1. UC graduates are professional - use creativity, critical thinking, analysis and research skills to solve theoretical and real-world problems
2. UC graduates are global citizens - communicate effectively in diverse cultural and social settings
2. UC graduates are global citizens - make creative use of technology in their learning and professional lives
3. UC graduates are lifelong learners - evaluate and adopt new technology

Prerequisites

4207 Introduction to Management OR 9525 Principles of Management

Corequisites

None.

Incompatible units

None

Equivalent units

No

Assumed knowledge

None.