Tourism and Communication (11323.2)

Please note these are the 2023 details for this unit
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Tourism and Communication
Available teaching periods Delivery mode Location
View teaching periods On-Campus
Online
 UC - Canberra, Bruce
UC - TAFE NSW Northern Sydney, St Leonard's
EFTSL Credit points Faculty
0.125 3 Faculty Of Business, Government & Law
Discipline Study level HECS Bands
Canberra Business School Level 2 - Undergraduate Intermediate Unit Band 4 2021 (Commenced After 1 Jan 2021)
Band 4 2021 (Commenced After 1 Jan Social Work_Exclude 0905)
Band 5 2021 (Commenced Before 1 Jan 2021)
This unit provides students with an introduction to the management of organistations within the service industry and the transformation taking place in information and communication technologies. To enable students to work as a professional in a competitive market, personal communication skills must be in line with the demands of the real world of service management. Therefore, the vital role of communication
in the service encounter will be emphasised, particularly in respect of electronic, written and interpersonal communication.

Learning outcomes

After successful completion of this unit, students will be able to:
1. Demonstrate an awareness of major information and communication technological trends in the tourism industry;
2. Apply a range of communication theories and concepts applicable to service-based industries; and
3. Demonstrate skills in interpersonal communications including conflict management, group dynamics and team management.


Graduate attributes

1. UC graduates are professional - communicate effectively
1. UC graduates are professional - display initiative and drive, and use their organisation skills to plan and manage their workload
1. UC graduates are professional - use creativity, critical thinking, analysis and research skills to solve theoretical and real-world problems
1. UC graduates are professional - work collaboratively as part of a team, negotiate, and resolve conflict
2. UC graduates are global citizens - behave ethically and sustainably in their professional and personal lives
2. UC graduates are global citizens - communicate effectively in diverse cultural and social settings
2. UC graduates are global citizens - think globally about issues in their profession
2. UC graduates are global citizens - understand issues in their profession from the perspective of other cultures
3. UC graduates are lifelong learners - evaluate and adopt new technology


Prerequisites

Students must have completed 12 credit points of study.

Corequisites

None.

Incompatible units

None.

Equivalent units

8731 Tourism and Communication

Assumed knowledge

None.
Year Location Teaching period Teaching start date Delivery mode Unit convener
2023 UC - Canberra, Bruce Semester 2 31 July 2023 On-Campus Dr Gary Grant
2023 UC - TAFE NSW Northern Sydney, St Leonard's Semester 2 31 July 2023 On-Campus Dr Gary Grant
2023 UC - Canberra, Bruce Semester 2 31 July 2023 Online Dr Gary Grant
The information provided should be used as a guide only. Timetables may not be finalised until week 2 of the teaching period and are subject to change. Search for the unit timetable.

Required texts


There is no text for this course.

Links to resources are provided on the canvas site

 

 

 

 

 

 

 

 

 

 

Submission of assessment items

Special assessment requirements

To pass this Unit, students must both:

  • Achieve a mark of 50% or more; and
  • Attempt every assessment item.

Academic integrity

Students have a responsibility to uphold University standards on ethical scholarship. Good scholarship involves building on the work of others and use of others' work must be acknowledged with proper attribution made. Cheating, plagiarism, and falsification of data are dishonest practices that contravene academic values. Refer to the University's Student Charter for more information.

To enhance understanding of academic integrity, all students are expected to complete the Academic Integrity Module (AIM) at least once during their course of study. You can access this module within UCLearn (Canvas) through the 'Academic Integrity and Avoiding Plagiarism' link in the Study Help site.

Use of Text-Matching Software

The University of Canberra uses text-matching software to help students and staff reduce plagiarism and improve understanding of academic integrity. The software matches submitted text in student assignments against material from various sources: the internet, published books and journals, and previously submitted student texts.

Participation requirements

Attendance at tutorials is an opportunity for clarification and assistance regarding the content and assignments. Note there is group work and tutorials will provide opportunities for group discussion on unit content, materials and assignments.

Required IT skills

Access to computer and internet is required for this course

In-unit costs

No additional unit costs

Work placement, internships or practicums

None

Next step

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