Tracking, understanding and engaging news audiences
Heartbeat of Australia

This project aims to address the existential crisis of local news by developing a barometer of the health of local news ecosystems informed by longitudinal audience surveys, stakeholder in-depth interviews and case studies of marginalised audiences.
Expected outcomes include a robust evidence base to assess the value of local news to audiences and wider society, and innovative new strategies to better address the challenges the news industry faces in adapting to the digital environment. By devising strategies to produce and deliver quality local news that is financially sustainable, the project aims to deliver significant benefits to the news industry and the wellbeing of individuals and communities across Australia.
Funding

Park, S., Lee, J. Y., Curll, S., Fisher, C., McCallum, K., Tyrrell, P., Levesque, L., & Mihalovich, A. (2024). Local news and audiences’ wellbeing: the roles of motivation, satisfaction, and trust. Communication Research and Practice, 10(1), 7-22. https://doi.org/10.1080/22041451.2023.2281174
Park, S., Thomson, T J., & Lee, J. (2025). Engaged journalism in the heartland: Understanding regional news audiences. University of Canberra and RMIT University. https://doi.org/10.60836/djte-h654

Prof Sora Park
Prof Sora Park

Emeritus Professor Kerry McCallum
Prof Kerry McCallum

Dr Jee Young Lee
Dr Jee Young Lee

Dr Nhung Nguyen
Dr Nhung Nguyen
- PhD in Economics, University of Canberra
- Research Associate at the News & Media Research Centre (N&MRC)
- Main analyst for the Heartbeat of Australia project, providing quantitative research support for Creative Australia.
- Extensive experience in statistical data analysis, economic modelling, workforce analysis, and policy research, with a focus on tax and transfer systems and their impact on labour market participation.

Dr Janet Fulton
Dr Janet Fulton

Prof Robert Picard
Prof Robert Picard

Mr Paul Tyrrell
Mr Paul Tyrrell

Mr Jarrah Petzold
Mr Jarrah Petzold

Ms Lisa Levesque
Ms Lisa Levesque

Ms Sally Roscholler
Ms Sally Roscholler

Ms Laura Allen
Ms Laura Allen
- Research & Insights Director at ACM and Chi Squared Research
- Has over 15 years experience as a dual quantitative and qualitative researcher, with experience at some of Australia and London’s top research agencies.
- Joined ACM from a long-term client-side role, and brings a unique skillset to help clients get the most of their research. She bridges the gap between research and industry to help activate insights within businesses.

Ms Sara Dixon
Ms Sara Dixon
- Research Manager at ACM and Australian Regional Insights.
- A qualitative and quantitative researcher with an aim of transforming complex data into a clear story to help inform business decisions.
- Has a background in conducting research for the UK government where she developed a strong commitment to executing robust methodologies and analysis.

Adjunct Associate Professor Caroline Fisher
Prof Robert Picard
University of Canberra

Mr John-Paul Moloney
Mr John-Paul Moloney
Managing Editor at The Canberra Times (ACM)

Mr James Joyce
Mr James Joyce
Executive Editor at ACM

Get in touch to find out more about the Heartbeat of Australia project.