On this page:

• Printing/Photocopying in the Library
• Getting Started
• Printing and Photocopying Costs
• Printing Instructions
• Photocopying Instructions
• Printing and Photocopying FAQ

Printing and Photocopying Brochure (pdf 183kb)

Printing/Photocopying in the Library

UC students can print and photocopy by using the Multi-Function Devices (MFDs) available in various locations throughout the Library. Students must have a student card to print and photocopy, however, walk-in users may purchase a photocopy card. The MFDs are located on:

• Level B - 4 MFDs near the student computers
• Level B - 1 MFD in the Short Loan Area
• Level C - 2 MFDs near the student computers
• Level D - 1 MFD near the student computers

Each MFD is clearly labelled with its printer name, e.g. 8B2Lib indicates Building 8 (Library), Level B, Printer no. 2. Printing is available from all MFDs in the Library:

• Level B - 8B1Lib, 8B2Lib, 8B3Lib, 8B4Lib, 8B6Libcolour near the student computers
• Level B - 8B5Lib, Short Loan Area
• Level C - 8C1Lib, 8C2Lib near the student computers
• Level D - 8D1Lib, near the student computers

Printing/Photocopying is available from all nine MFDs in the Library.

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Getting Started

UC Students

To print and photocopy in the Library (and in other locations of the University including the Computer Centre in Building 10) you will need a current University of Canberra Student ID card with credit added.

To add credit, take your student ID card to the AutoLoader on Level B of the Library and follow the instructions. The AutoLoader accepts gold and silver coins, and notes. There is also a change machine next to the AutoLoader which exchanges silver coins and notes for $1 coins.

You can also add credit to your student printing account using the AutoLoader at the Computer Centre (Building 10).

Non-UC students

If you do not have a University of Canberra Student ID card, you can photocopy in the Library by purchasing a rechargeable photocopy card from the AutoLoader on Level B of the Library. Rechargeable photocopy cards cost $2. You will need to add credit to your card before photocopying. Follow the instructions at the AutoLoader.

A rechargeable photocopy card will allow you to photocopy in the Library and in some of the University's Learning Resource Centres. A photocopy card cannot be used for printing in the Library or anywhere else in the University.

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Printing and Photocopying Costs

Printing Costs

Black and white printing:
A4 page - 15c
A3 page - 15c

Colour printing:
A4 page - 30c
A3 page - 60c

Photocopying Costs

Black and white photocopying:
A4 single sided page -  10c
A4 double sided page - 20c
A3 single sided page -  10c
A3 double sided page - 20c

Colour photocopying:
A4 single sided page -  30c
A4 double sided page - 60c
A3 single sided page -  30c
A3 double sided page - 60c

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Printing Instructions

Once you have sent your print job to one of the MFDs, you'll need to take your student card to the MFD you selected and follow these steps:

1. Select '2' on the keypad next to the MFD
2. Present your student ID card over the same keypad
3. If you have more than one print job, use the arrows on the keypad to select each job
4. Select 'Enter/Yes'
5. Select '1' on the keypad to print or '2' on the keypad to delete the job 

NB: Credit is not deducted from your account until your job is released.

NB: You can view and release only your own print jobs at the MFD.

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Photocopying Instructions

You can photocopy at all of the nine MFDs in the Library.

To photocopy, take your student ID card or photocopy card to an MFD and follow these steps:

To Photocopy in Basic A4:

1. Select '1' on the keypad next to the MFD
2. Present your student ID card or photocopy card over the same keypad
3. Press 'Start' on the MFD to photocopy your items
4. Press 'Finish' on the keypad next to the MFD to log off your account

To Photocopy in A4 Landscape:

1. Select '1' on the keypad next to the MFD
2. Present your student ID card or photocopy card over the same keypad
3. Select paper size A4R landscape on the MFD
4. Press 'Start' on the MFD to photocopy your items
5. Press 'Finish' on the keypad next to the MFD to log off your account

To Photocopy in A3:

1. Select '1' on the keypad next to the MFD
2. Present your student ID card or photocopy card over the same keypad
3. Select paper size A3 on the MFD
4. Press 'Start' on the MFD to photocopy your items
5. Press 'Finish' on the keypad next to the MFD to log off your account

To Reduce or Enlarge:

1. Select '1' on the keypad next to the MFD
2. Present your student ID card or photocopy card over the same keypad
3. Select 'RE' on the MFD and choose your desired size, e.g. A4>A3 or A3>A4
4. Select the paper size you wish to copy onto on the MFD
5. Press 'Start' on the MFD to photocopy your items
6. Press 'Finish' on the keypad next to the MFD to log off your account

To Photocopy Double Sided:

1. Select '1' on the keypad next to the MFD
2. Present your student ID card or photocopy card over the same keypad
3. Select 'copy mode 1>2' on the MFD
4. Select the paper size you wish to copy onto on the MFD
5. Press 'Start' on the MFD to scan the first page and repeat until all pages are scanned
6. Press 'store' on the MFD display screen
7. Press 'Start' on the MFD to photocopy your items
8. Press 'Finish' on the keypad next to the MFD to log off your account

To Use the Document Feeder:

1. Select '1' on the keypad next to the MFD
2. Present your student ID card or photocopy card over the same keypad
3. Close the lid of the MFD and place your pages face up in the document feeder
4. To photocopy in A4 place the pages in a portrait position
5. To photocopy in A3 place the pages in a landscape position
6. Choose your preferred photocopy mode and paper size (see instructions above)
7. Press 'Start' on the MFD to photocopy your items
8. Press 'Finish' on the keypad next to the MFD to log off your account

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 Printing and Photocopying FAQ

1. Can I photocopy onto overhead transparencies?
2. Can UC staff members photocopy in the Library?
3. Is there a scanner in the Library?
4. Can I still print or photocopy if I've forgotten my student ID card?
5. My student ID card has been lost / stolen, what can I do?
6. What does the 'user locked' message mean?
7. The MFD has a paper jam / is out of paper / toner, what can I do?
8. I don't know where I sent my print job, how can I find out?
9. I sent my print job but nothing is coming out of the MFD, what do I do?
10. I swiped my card but nothing is happening, what now?
11. I released my print job but it doesn't print out, what do I do?
12. My student ID card doesn't work, what do I do?  

1. Can I photocopy onto overhead transparencies?

Overhead transparencies may not be used in the Library's MFDs. You can photocopy onto overhead transparencies at The Education Centre in Building 5 or at the Computer Centre in Building 10.

2. Can UC staff members photocopy in the Library?

Academic staff may borrow a photocopy card with credit on it for photocopying Library materials on presentation of their staff ID card at the Information and Loans Desk. 

3. Is there a scanner in the Library?

There is NO scanner available in the Library. However there are scanners in each of the PC labs in the Computer Centre in Building 10.

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4. Can I still print or photocopy if I've forgotten my student ID card?

If you've forgotten your ID card you will be unable to print on campus. The printing system links to your student card.

If you've forgotten your ID card and you want to photocopy, you can purchase a rechargeable photocopy card for $2 at the AutoLoader on Level B and add credit to it for your photocopying.

5. My student ID card has been lost / stolen, what can I do?

You should report the loss to the Student Centre immediately to avoid your credit being used by someone else. The Student Centre can cancel your ID card and issue you with a new one. You will be able to use your new ID card for printing and photocopying the following day.

6. What does the 'user locked' message mean?

If the AutoLoader displays a  'user locked' message, it means that your record is still open somewhere on another machine. Make sure you press the 'finish' button every time you use an MFD or the AutoLoader to ensure you have correctly logged off.

If you see a 'user locked' message, wait for 5 minutes and try again. The system should automatically log you off after this time.

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7. The MFD has a paper jam / is out of paper / toner, what can I do?

If the MFD you are using displays an error message of any kind please report it to a Library Rover or the Information and Loans Desk on Level B. Library staff will be able to re-credit your account, cancel your print job, and re-direct you to another machine to try again.

Library staff will also rectify any problems that may be preventing you from using an MFD.

8. I don't know where I sent my print job, how can I find out?

When you select 'print' on your computer you will need to check which MFD you are sending your print job to. Each MFD is clearly labelled with its printer name e.g. 8B2Lib indicates Building 8 (Library), Level B, Printer no. 2.

If you don't remember where you sent your print job, Library staff at the Information and Loans Desk can check your record and tell you which MFD to go to.

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9. I sent my print job but nothing is coming out of the MFD, what do I do?

You need to release your print job at the MFD before it will print. Read and follow the printing instructions at the MFD to release and retrieve your print job.

10. I swiped my card but nothing is happening, what now?

You need to choose whether you want to print or photocopy at the MFD before you present your ID card over the keypad.

Select '1' to photocopy or '2' to print on the keypad next to the MFD then present your ID card over the keypad. You should now be able to proceed.

If you're still having problems, you may have a faulty card. Take it to the Information and Loans Desk on Level B for help.

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11. I released my print job but it doesn't print out, what do I do?

• Do you have enough credit on your account to print your job? If not, add more credit to your account and try again
• Is the paper tray empty? If so, choose another paper tray on the MFD and try again
• Is there an error message on the MFD? If so, report to the Information and Loans Desk for help
• If you're not sure what the problem is, report to the Information and Loans Desk for help

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12. My student ID card doesn't work, what do I do?

To use the MFDs in the Library you must be an enrolled student with a current student ID card, or have purchased a photocopy card from the AutoLoader.

To correctly use the MFDs and the AutoLoader you need to present your ID card over the proximity reader on each machine. The proximity readers are located on the keypad next to each MFD and on the black card reader on the AutoLoader.

You need to hold your ID card approximately 2 or 3 centimetres above the proximity reader and keep it still until you  hear a beep. When you hear the beep your card has been read and you have been logged onto the machine. Make sure you log off your account at the machine by pressing the 'finish' button every time.

If the AutoLoader or the MFD will not read your ID card, please take your ID card to the Information and Loans Desk on Level B so Library staff can check for problems or refer you to the Student Centre for a replacement card. 

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Content Responsibility: Glenis Matheson