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Student Services and Amenities Fee (SSAF)

What is the SSAF?

The SSAF is a fee for student services and amenities of a non-academic nature, such as sporting and recreational activities, employment and career advice, child care, financial advice and food services.

How is your SSAF put to work?

The University complies with the Commonwealth legislative requirements regarding the administration of the SSAF. Information on SSAF can be found on the Australian Government website.

Providers must spend SSAF fee revenue on student services and amenities of a non-academic nature, in accordance with 19 defined service types.

Providers are required to have a formal process of consultation with democratically elected student representatives and representatives from major student organisations at the university regarding the specific uses of proceeds from the student services and amenities fee.   

The University publishes its priorities and invites student comment on these and the 19 defined service types via a student survey.

Once SSAF applications are received, the student representatives are invited to review the applications in conjunction with the student survey results and comment on their priorities for use of fee revenue.

Providers are not permitted to use SSAF to support political parties, or to support the election of a person to a Commonwealth or State or Territory Parliament or local Government body. Further, the University does not use SSAF to support political student clubs.  

Student feedback - tell us your priorities

Students are invited to complete the online SSAF student survey nominating their preferred services and top UC identified SSAF priority.

The survey can be completed throughout the year.

2018 student feedback results

Student feedback received in 2018 showed that of the 168 respondents:

Which service(s) do you think should be supported through SSAF?
Provision of food and drink services
41
Sports and Recreation
31
Legal and financial advice
29
Health services
46
Welfare and advocacy services
40
Childcare
8
Careers advice
45
Student Media
21
Skills development
41
International student support
23
Academic student support
50
Other
5

Which University priority is most important to you?

The University's five key priorities for allocation of the SSAF are:

  • Capital / strategic works to improve student facilities
  • Student medical, counselling and welfare services
  • Student life, clubs and societies, sports and culture
  • Student representation and advocacy services
  • Student study and careers support services

The University’s SSAF Allocation Panel assessed SSAF applications against the following principles:

  • Complies with allowable SSAF services as defined by Commonwealth legislation
  • Visible impact and lasting benefits to the UC student experience, services or amenities
  • Aligns with UC Strategic Plan and student experience priorities
  • Informed by UC student engagement and feedback
  • Measureable outcomes and evidence of return on investment

Across 2019, the University will allocate up to $4 million in funding generated from SSAF to the following projects, services or activities for students:

2019 project / service / activity

Total

Capital / strategic works to improve student facilities

Medical and Counselling Centre refurbishment leading to the provision of increased services that promote the health of students. Continuation of Stage 2 in 2019 includes improved treatment rooms and client spaces: $735,182.

Student Representative Council space at UC Lodge for long-term provision of student support services, advocacy and legal aid: $397,329.

UC Sport facilities improvements and equipment to benefit students and promote student health and activity: $337,000.

UCFM radio equipment to enable UC’s student-led radio station to broadcast in various locations: $30,000.

$1,499,511

Student study and careers support services

Online tutoring support to ensure UC students have access to tutor support at time-of-need, particularly suited for online students unable to access on-campus learning support: $167,750.

Study skills development for students including the Maths and Stats Help (MASH) Centre and the Academic Skills and Knowledge (ASK) advisor service, available in the library and via an online chat service: $159,500.

Student transition and retention pilot project to focus on students at risk of attrition through implementation of personalised student support measures, enabling students to be on-track to success in their studies: $135,942.

Orientation and transition program in Semesters 1 and 2, providing information and activities for students to orientate them to UC, their program and promote retention: $120,000.

$583,192

Student life, clubs and societies, sports and culture

UC student sport including support towards Unisport and intervarsity sport, sporting clubs, sport and health resources, the Women’s Rugby 7’s, and social sport: $280,000.

Academic, social and cultural clubs and societies support and coordination to increase student engagement and success via cultural and social activities, and provide students with personal development in club management: $260,000.

Campus life activities for non-academic student events to enrich the student experience: $185,182.

Stonefest 2019 re-launch of UC’s live music festival with subsidised student tickets: $130,000.

Orientation week social activities including events, live music, and social hubbing to engage students in University life: $115,000.

UC Book 2019 distribution to students, encouraging skills for study and integrated student experience: $96,000.

UCFM Radio 2019 re-launch as a student-led station producing content relevant to students (also available online for students off-campus). Informing students of services and activities and enabling students to gain hands-on media experience: $76,500.

UC hoodies subsidised for students during O-weeks to facilitate orientation information, support recreational activity, and promote student belonging to the UC community: $35,000.

International student engagement in sports via swimming lessons for non-swimmers to promote safety in Australian waters; and an AFL program to learn a uniquely Australian sport: $16,000.

Student-led SSAF grants trial enabling students to apply for $1,500 for an SSAF compliant activity that benefits a number of students: $15,000.

International student celebration at end of each semester for current students to farewell graduating students, fostering relationships and building the sense of community: $7,500.

$1,216,182

Student medical, counselling and welfare services

Medical and Counselling outreach services that provide the Supported Student Experience health and wellbeing program for domestic and international students: $200,000.

Student Welfare services and events to promote the welfare of domestic and international students including UC Belong, Stress Less week, multi-faith pastoral care, emergency food vouchers and accommodation and more: $65,000.

$265,000

Student representation and advocacy services

Student Representative Council support in its work in student representation, advocacy, welfare and engagement with campus life. Includes Legal Aid service on campus, and support of the Curieux student magazine: $325,000.

Respect. Now. Always . Development of awareness campaigns and materials for students to understand their right not to tolerate sexual harassment or abuse, and be aware of services available to them: $100,000.

$425,000

TOTAL

(updated December 2018)

$3,988,885


Student feedback - tell us your priorities

Students are invited to complete the online SSAF student survey nominating their preferred services and top UC identified SSAF priority.

The survey can be completed throughout the year.

Student survey results are available at 'What will the SSAF used for'

Paying the SSAF

In Semester 1, 2019 all students will be charged $227.25. Students who are part-time over the entire 2019 academic calendar will only pay this one off annual fee.

Students who are full-time over the entire 2019 academic calendar will pay a supplementary fee in Semester 2 of $75.75. This will total the annual fee of $303.00

In 2019 the maximum fee for a full-time student will be $303.00 and $227.25 for a part-time student, that is:

Student typeAnnual fee (maximum)
Full-time student (enrolled in 18 credit points or above in a calendar year)$303.00
Part-time student (enrolled in less than 18 credit points in a calendar year)$227.25

How is the SSAF charged?

Examples:

  • John enrols in four units (12 credit points) in Semester 1 and four units (12 credit points) in Semester 2. John is deemed to be a full-time student across the calendar year.

John will be charged $227.25 for the SSAF in Semester 1, 2019 and $75.75 for the SSAF in Semester 2, 2019 so that the total SSAF amount charged is $303.00.

  • Michael enrols in three units (9 credit points) in Semester 1, two units (6 credit points) in Winter Term and does not enrol in Semester 2. Michael is deemed to be a part-time student across the calendar year.

Michael will be charged $227.25 for the SSAF in Semester 1, 2019. Michael will not be charged for the SSAF in Winter Term as he is deemed to be a part-time student and has paid the part-time amount in Semester 1.

  • Louise enrols in two units (6 credit points) in Semester 1, two units (6 credit points) in Winter Term and four units (12 credit points) in Semester 2. Louise is deemed to be a full-time student across the calendar year.

Louise will be charged $227.25 for the SSAF in Semester 1, 2019. Louise will not be charged for the SSAF in Winter Term as she is considered a part-time student for the calendar year at this stage. Louise will be charged $75.75 for the SSAF in Semester 2, 2019 as she is then deemed to be a full-time student. The total SSAF amount charged is therefore $303.00.

  • Mary enrols for the first time in four units (12 credit points) in Semester 2, 2019. Mary is deemed to be a part-time student across the calendar year.

Mary will be is charged $227.25 for the SSAF in Semester 2, 2019 only.

Students will be charged SSAF for each teaching period in which they are enrolled. SSAF will be payable on or before the Census date of each teaching period. Details on Census dates can be found on the Census Dates page.

The SSAF will be charged to:

  • Domestic and International onshore coursework students (diploma, undergraduate and postgraduate);
  • Domestic and International onshore research students; Online Domestic and International students in Australia;
  • Non-Award and Cross-institutional students;
  • UC-START, UC-CONNECT, UC-PREP and UCAN Reach students; and
  • Ngunnawal Foundation Program students.

The SSAF is not charged to:

  • Domestic or International students studying outside Australia;
  • Online students outside Australia;
  • Students in courses that are not higher education programs, including UCELI and ELICOS students;
  • Study Abroad and Exchange Students (inbound and outbound);
  • UCC Chemistry and Biology Prep students; or
  • Students enrolled in the UC Accelerate Program (UCAP).

I'm not sure if I need to pay the SSAF

If you are unsure as to whether you will be required to pay SSAF please contact the Student Centre on 1300 301 727 or fees@canberra.edu.au.

How to Pay

  • Download your statement – Log on to MyUC and select ‘Fees’ from the tabs across the top and then select ‘Statement of Account’ from the menu.
  • If you are unable to download your statement of account, please email student.centre@canberra.edu.au from your student email account to request a copy of your statement. Please note: Statements will only be sent to your student email account.
  • Pay the amount due before the census date of that teaching period online or at any Australia Post Office. Please refer to the payment details on your statement.
  • Eligible students may complete the SA-HELP form to defer the payment for future teaching periods.

Eligible students are able to defer their SSAF through a HELP loan scheme similar to FEE-HELP and HECS-HELP called SA-HELP. To be eligible for SA-HELP you must:

  • Be an Australian Citizen or permanent humanitarian visa holder resident in Australia;
  • Be enrolled in a course that leads to a higher education award, enabling course or  bridging course for overseas-trained professionals; and
  • Meet the Tax File Number (TFN) requirements.

Students in non-award courses are not eligible for SA-HELP unless they are enrolled in an enabling program. Enabling programs at the University are UC-CONNECT, UC-PREP, UCan Reach and the Ngunnawal Foundation Program.

Eligible students can access the SA-HELP form online – log on to MyUC and go to the Enrolments and Timetable tab. Select Self Enrolment, your course and then the SA-HELP Form step. You will need your TFN to complete the online form. The form must be completed on or before the Census date of the first teaching period you are enrolled in. You only need to apply for SA-HELP once during your course of study.

If you are not able to access the form online, you can request a hard copy of the form which must be completed and returned to the University on or before the Census date of the first teaching period you are enrolled in. You will need your TFN to complete the form. Students only need to apply for SA-HELP once during their course of study.

You can complete the SA-HELP form now for all future teaching periods in your current course. Please note this form needs to be submitted before the CENSUS DATE of the next teaching period.

For Further information please contact the Student Centre E: fees@canberra.edu.au P: 1300 301 727

Online on shore students are required to pay the SSAF as the welfare, advocacy and online support services are available to all online students.

As a student of the University of Canberra, our aim is to ensure that online students have access to the same level of support and resources as our on-campus students. For example, funding has been allocated to assist online students through an online tutorial service.

  • Students with unpaid SSAF will not be able to access their results.
  • If you have any questions, please contact the Student Centre on 1300 301 727 or send an email to fees@canberra.edu.au.
Take the 2019 SSAF Survey

Student Service Administation Fee Logo
Around campus you will see this logo to identify that, your Student Services and Amenities Fee contributed to this project.