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Student Services and Amenities Fee (SSAF)

What is the SSAF?

The SSAF is a fee for student services and amenities of a non-academic nature, such as sporting and recreational activities, employment and career advice, child care, financial advice and food services.

How is your SSAF put to work?

The University complies with the Commonwealth legislative requirements regarding the administration of the SSAF. Information on SSAF can be found on the Australian Government website.

Providers must spend SSAF fee revenue on student services and amenities of a non-academic nature, in accordance with 19 defined service types.

Providers are required to have a formal process of consultation with democratically elected student representatives and representatives from major student organisations at the university regarding the specific uses of proceeds from the student services and amenities fee.   

The University publishes its priorities and invites student comment on these and the 19 defined service types via a student survey.

Once SSAF applications are received, the student representatives are invited to review the applications in conjunction with the student survey results and comment on their priorities for use of fee revenue.

Providers are not permitted to use SSAF to support political parties, or to support the election of a person to a Commonwealth or State or Territory Parliament or local Government body. Further, the University does not use SSAF to support political student clubs.  

Student feedback - tell us your priorities

Students are invited to complete the online SSAF student survey nominating their preferred services and top UC identified SSAF priority.

The survey can be completed throughout the year.

2017 student feedback results

Student feedback received in 2017 showed that of the 168 respondents:

Which service(s) do you think should be supported through SSAF?
Provision of food and drink services
62
Orientation
27
Sports and Recreation
38
Student clubs and societies
62
Legal and financial advice
42
Health services
80
Welfare and advocacy services
59
Childcare
26
Careers advice
76
Student Media
31
Skills development
92
International student support
54
Academic student support
94

Which University priority is most important to you?

For 2018, the University identified five priorities for the 2018 allocation of the SSAF, agreeing that a substantial component be allocated for capital and strategic works to improve student facilities:

  • Capital / strategic works to improve student facilities
  • Student medical, counselling and welfare services
  • Student life, clubs and societies, sports and culture
  • Student representation and advocacy services
  • Student study and careers support services

The University’s SSAF Allocation Panel assessed SSAF applications against the following principles:

  • Complies with allowable SSAF services as defined by Commonwealth legislation
  • Visible impact and lasting benefits to the UC student experience, services or amenities
  • Aligns with UC Strategic Plan and student experience priorities
  • Informed by UC student engagement and feedback
  • Measureable outcomes and evidence of return on investment

Across 2018, the University will allocate up to $4 million in funding generated from SSAF to the following projects, services or activities for students:

2018 project / service / activity

Total

Capital / strategic works to improve student facilities      

Medical and Counselling Centre refurbishment leading to the provision of increased services to promote the health of students. Stage 1 was commenced in 2017 and the 2018 Stage 2 SSAF funds will complete the works - an additional $60,000 allocated for Stage 1, and $850,000 to complete Stage 2.

Building 1, Level A South to be upgraded across the Student Centre waiting area, foundation lounge and the adjoining courtyard to provide student meeting spaces, recreational facilities, charging stations and wayfinding tools - $238,806 allocated.

New joint premises for Student Advocacy and Legal Aid @ UC Lodge to provide legal services and advocacy of student interests in a purpose-built space - $414,786 allocated.

Building 5 courtyard enhancement to promote student recreational activities, with provision of shade cloth, outdoor table-tennis and storage facilities - $39,000.

Building 6 Student Resource Centre study area to be upgraded with enhanced technology-enabled spaces - $30,000

UC Signpost Garden adjacent to Building 1 to be equipped with necessary equipment and interpretive signage - $7,200

$1,639,792

Student study and careers support services

Support of the orientation and transition program in Semesters 1 and 2, providing information and activities for students to orientate them to UC, their program and promote retention - $150,000

Study skills development for students including the Maths and Stats Help (MASH) Centre and a new preparatory MASH program, and the Academic Skills and Knowledge (ASK) advisor service, available in the library and via an online chat service - $200,000

Online tutoring support to ensure UC students have access to tutor support at time-of-need, particularly suited for online students unable to access on-campus learning support - $165,000

Employment and careers advice via a new Careers UC ‘Job Shop’ providing expert advice and assistance, and the Careers UC ‘Joining the Dots’ Graduate Employment Engagement Program providing a customised recruitment service for UC Graduates to engage with employers - $171,000

Work-integrated learning financial support for students - $100,000

$786,000

Student life, clubs and societies, sports and culture

UC student sport including support towards sporting clubs, varsity sport, Uni Games, remote campus engagement, the Women’s Rugby 7’s, and social and residential sport - $333,000

Cultural clubs and societies support towards - $167,000

Academic clubs coordination and support towards - $130,000

UC Book 2018 distribution to students, encouraging skills for study and integrated student experience - $100,000

$730,000

Student medical, counselling and welfare services

Student Welfare services and events to promote the welfare of domestic and international students including UC Belong, Stress Less week, emergency food vouchers and accommodation and more - $295,000

Medical and Counselling Centre outreach services that provide the Supported Student Experience health and wellbeing program for domestic and international students - $200,000

$495,000

Student representation and advocacy services      

Support of the Student Representative Council in its work in student representation, advocacy, welfare and engagement with campus life - $100,000

Respect. Now. Always. Development of awareness campaigns and materials for students to understand their right not to tolerate sexual harassment or abuse, and be aware of services available to them - $100,000

$200,000

TOTAL (January 2018)

$3,850,792

Paying the SSAF

In Semester 1, 2018 all students will be charged $223.50. Students who are part-time over the entire 2018 academic calendar will only pay this one off annual fee.

Students who are full-time over the entire 2018 academic calendar will pay a supplementary fee in Semester 2 of $74.50. This will total the annual fee of $298.00

In 2018 the maximum fee for a full-time student will be $298.00 and $223.50 for a part-time student, that is:

Student typeAnnual fee (maximum)
Full-time student (enrolled in 18 credit points or above in a calendar year)$298.00
Part-time student (enrolled in less than 18 credit points in a calendar year)$223.50

How is the SSAF charged?

Examples:

  • John enrols in four units (12 credit points) in Semester 1 and four units (12 credit points) in Semester 2. John is deemed to be a full-time student across the calendar year.

John will be charged $223.50 for the SSAF in Semester 1, 2018 and $74.50 for the SSAF in Semester 2, 2018 so that the total SSAF amount charged is $298.00.

  • Michael enrols in three units (9 credit points) in Semester 1, two units (6 credit points) in Winter Term and does not enrol in Semester 2. Michael is deemed to be a part-time student across the calendar year.

Michael will be charged $223.50 for the SSAF in Semester 1, 2018. Michael will not be charged for the SSAF in Winter Term as he is deemed to be a part-time student and has paid the part-time amount in Semester 1.

  • Louise enrols in two units (6 credit points) in Semester 1, two units (6 credit points) in Winter Term and four units (12 credit points) in Semester 2. Louise is deemed to be a full-time student across the calendar year.

Louise will be charged $223.50 for the SSAF in Semester 1, 2018. Louise will not be charged for the SSAF in Winter Term as she is considered a part-time student for the calendar year at this stage. Louise will be charged $74.50 for the SSAF in Semester 2, 2018 as she is then deemed to be a full-time student. The total SSAF amount charged is therefore $298.00.

  • Mary enrols for the first time in four units (12 credit points) in Semester 2, 2018. Mary is deemed to be a part-time student across the calendar year.

Mary will be is charged $223.50 for the SSAF in Semester 2, 2018 only.

Students will be charged SSAF for each teaching period in which they are enrolled. SSAF will be payable on or before the Census date of each teaching period. Details on Census dates can be found on the Census Dates page.

The SSAF will be charged to:

  • Domestic and International onshore coursework students (diploma, undergraduate and postgraduate);
  • Domestic and International onshore research students; Online Domestic and International students in Australia;
  • Non-Award and Cross-institutional students;
  • UC-START, UC-CONNECT, UC-PREP and UCAN Reach students; and
  • Ngunnawal Foundation Program students.

The SSAF is not charged to:

  • Domestic or International students studying outside Australia;
  • Online students outside Australia;
  • Students in courses that are not higher education programs, including UCELI and ELICOS students;
  • Study Abroad and Exchange Students (inbound and outbound);
  • UCC Chemistry and Biology Prep students; or
  • Students enrolled in the UC Accelerate Program (UCAP).

I'm not sure if I need to pay the SSAF

If you are unsure as to whether you will be required to pay SSAF please contact the Student Centre on 1300 301 727 or ssaf@canberra.edu.au.

How to Pay

  • Download your statement – Log on to MyUC and select ‘Fees’ from the tabs across the top and then select ‘Statement of Account’ from the menu.
  • If you are unable to download your statement of account, please email student.centre@canberra.edu.au from your student email account to request a copy of your statement. Please note: Statements will only be sent to your student email account.
  • Pay the amount due before the census date of that teaching period online or at any Australia Post Office. Please refer to the payment details on your statement.
  • Eligible students may complete the SA-HELP form to defer the payment for future teaching periods.

Eligible students are able to defer their SSAF through a HELP loan scheme similar to FEE-HELP and HECS-HELP called SA-HELP. To be eligible for SA-HELP you must:

  • Be an Australian Citizen or permanent humanitarian visa holder resident in Australia;
  • Be enrolled in a course that leads to a higher education award, enabling course or  bridging course for overseas-trained professionals; and
  • Meet the Tax File Number (TFN) requirements.

Students in non-award courses are not eligible for SA-HELP unless they are enrolled in an enabling program. Enabling programs at the University are UC-CONNECT, UC-PREP, UCan Reach and the Ngunnawal Foundation Program.

Eligible students can access the SA-HELP form online – log on to MyUC and go to the Enrolments and Timetable tab. Select Self Enrolment, your course and then the SA-HELP Form step. You will need your TFN to complete the online form. The form must be completed on or before the Census date of the first teaching period you are enrolled in. You only need to apply for SA-HELP once during your course of study.

If you are not able to access the form online, you can request a hard copy of the form which must be completed and returned to the University on or before the Census date of the first teaching period you are enrolled in. You will need your TFN to complete the form. Students only need to apply for SA-HELP once during their course of study.

You can complete the SA-HELP form now for all future teaching periods in your current course. Please note this form needs to be submitted before the CENSUS DATE of the next teaching period.

For Further information please contact the Student Centre E: ssaf@canberra.edu.au P: 1300 301 727

Online students are required to pay the SSAF as the welfare, advocacy and online support services are available to all online students.

As a student of the University of Canberra, our aim is to ensure that online students have access to the same level of support and resources as our on-campus students. For example, funding has been allocated to assist online students through an online tutorial service.

  • Students with unpaid SSAF will not be able to access their results.
  • If you have any questions, please contact the Student Centre on 1300 301 727 or send an email.

Student Service Administation Fee Logo
Around campus you will see this logo to identify that, your Student Services and Amenities Fee contributed to this project.