UC EVENTS

Seminar 1: An introduction and demonstration of Pegsystems: an industry partner of the UC since 2017

Who are Pegasystems? What is Pega? And why is the UC involved with them? You may not have heard of them, but Pegasystems is a 35-year old, global company, whose software gets used daily by businesses all around the world in many different areas, such as banking, customer service and engagement, transport, insurance, communications, and government.

This presentation will begin with a brief introduction to Pegasystems, Pega, and the tri-partnership between Pega, the University of Canberra, and IP Australia which has led to the integration of the Pega University Academic Program content into the ITS curriculum, most recently into the Workflow and Process Management units starting in 2020. This will transition into an interactive session to build a basic business process in Pega, to demonstrate and explain some of the features of the Pega platform, and how it is used by businesses globally.

Presenter:
Luke is an Assistant Professor and Program Director from the School of Information Technology and Systems. Although he is an education-focussed academic, his interests lie in practical ICT – using information systems, technology, and software engineering in useful ways to best provide value and benefit to users.

Seminar 2 : Using a multi-framework to investigate the determinants of smart government systems adoption in public sector organisations in Saudi Arabia

Smart government systems are emerging technologies that are employed in many contexts, mainly the public sector when departments communicate with each other, the public but also private sector entities. Smart government systems consist of many variables and the most important ones that lead to success in decision-making are technological, organisational, environmental, and social in character. The aim of this research is to investigate the adoption of smart government systems and their impact on the public sector in Saudi Arabia (SA). Not many studies have considered the key factors in the implementation of smart government systems. This research looks at IT department managers and IT employees in public sector agencies and their use of smart government systems. This research will employ a quantitative approach (survey) data collection method. The research model developed in this study examines theoretical technology models and how they explain the adoption of smart government systems. The technological dimensions, organisational dimensions, environmental dimensions, social dimensions, and demographic factors are covered here. These will be considered as moderators that influence employees’ perceptions and the expected outcomes and benefits of adopting smart government systems for the organisation.

Presenter:
My name is Mohammed Alajmi. I am a PhD student at the Faculty of Science and Technology, I got my bachelor degree in computer sciences, from university of Waikato in New Zealand, and my Master's degree in Information Technology from the University of New England in Australia, and Quality Management Diploma from Riyadh Chamber of commerce and industry in Saudi Arabia. Currently, a lecturer at King Khalid Military College in Saudi Arabia.