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COVID - 19 information & resources

Reminder: Reporting COVID-19 testing and positive cases

To ensure the University can provide support to our staff/students who may be undergoing COVID-19 testing or have tested positive, we would like to remind you to submit a COVID-19 incident report on the staff/student portal.

Please provide the following information:

  • Brief details of recent movements (2 days) prior to exposure or testing positive
  • The date of a test taken (if taken)
  • The date of first symptoms (if any)

Please note that the University's dedicated 24-hour COVID-19 Support Line on 0409 507 734 is available for medical assistance and advice, but should not be used to report positive COVID-19 cases.

To maximise safety for our patients, clients and staff, anyone attending the Medical & Counselling Centre for a face to face appointment will be screened before entering the Centre.  Any patients with flu or cold-like symptoms must be assessed outside of the Centre, or have a telehealth consultation first, and only come into the practice if asked to do so by the doctor.  


Please do not come to Campus for classes if you are not well.  Follow instructions on testing and isolation / quarantine requirements.  Please isolate if you are waiting for COVID test results.

If you are in isolation or quarantine and have any queries about how to access medical appointments or psychological services from the Medical & Counselling Centre, please don’t hesitate to contact the on 6201 2351.

For up to date information and quarantine requirements, please refer to the ACT Health COVID website.

What are the symptoms?

Symptoms include (but are not limited to) fever, cough, sore throat, fatigue and shortness of breath.  If you  have any symptoms which could be COVID, or if you have recently been exposed to COVID and has assessed your risk as being Moderate to High it is important to get tested.

Medical advice

In January 2022, ACT Health changed the way it classified COVID contacts.  The terms close contact and casual contact have now been replaced by a level of risk assessment – high, medium and low.

If you have been exposed to COVID please refer to Information for People Exposed to COVID on the ACT Health website.  This will guide you on how to assess your level of risk and what to do, and when to get tested.

If you have tested positive for COVID on a RAT (Rapid Antigen Test) you are required to notify ACT Health via their online form.

If you are needing advice about COVID, you can phone the UC Medical & Counselling Centre on 6201 2351 and ask to speak to one of our nurses.  Do not visit the Medical Centre.

If you need advice after hours or when the Medical & Counselling Centre is closed, please call the UC Medical Centre’s dedicated mobile number on 0409 507 734.

If you have severe symptoms, such as shortness of breath:

  • Call 000 and request an ambulance; and
  • Inform the paramedics that you may have novel coronavirus infection.

Information on how to manage COVID at home

How can we help prevent the spread of COVID-19?

Practicing good hand and sneeze/cough hygiene is the best defence against most viruses.

  • Wash your hands often with soap and water before and after eating as well as after attending the toilet;
  • Avoid contact with others (including touching, kissing, hugging, shaking hands and other intimate contact);
  • Cough and sneeze into your elbow.


Should you need to speak to someone, we encourage you to contact our Medical and Counselling Centre.  If it is after hours, please contact our dedicated mobile number: 0409 507 734.

COVID - 19 vaccines are available at UC Medical & Counselling Centre for all Medicare card holders.  Bookings can be made through HotDoc, (our online booking app), or by calling 6201 2351.

Non-Medicare card holders able to obtain their COVID vaccination from Pharmacies or the AIS.

For continued protection from severe illness and hospitalisation, it is strongly recommended that everyone has three COVID vaccinations – 2 primary doses and a booster dose 3 months after the 2nd dose. Protection against hospitalisations remains much higher, up around 90% after a Pfizer booster dose.

COVID-19 Vaccination patient resources



Updated advice on vaccines

Coronavirus Health Information Line (Department of Health)

Call this line if you are seeking information on coronavirus (COVID-19). The line operates 24 hours a day, seven days a week.

Call this line if you are seeking information on coronavirus (COVID-19). The line operates 24 hours a day, seven days a week.
1800 020 080.