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COVID - 19 information & resources

Reminder: Reporting COVID-19 testing and positive cases

To ensure the University can provide support to our staff/students who may be undergoing COVID-19 testing or have tested positive, we would like to remind you to submit a COVID-19 incident report on the staff/student portal.

Please provide the following information:

  • Brief details of recent movements (2 days) prior to exposure or testing positive
  • The date of a test taken (if taken)
  • The date of first symptoms (if any)

Please note that the University's dedicated 24-hour COVID-19 Support Line on 0409 507 734 is available for medical assistance and advice, but should not be used to report positive COVID-19 cases.

To maximise safety for our patients, clients and staff, anyone attending the Medical & Counselling Centre for a face to face appointment will be screened before entering the Centre.  Any patients with flu or cold-like symptoms must be assessed outside of the Centre, or have a telehealth consultation first, and only come into the practice if asked to do so by the doctor.  


Please do not come to Campus for classes if you are not well.  Follow instructions on testing and isolation / quarantine requirements.  Please isolate if you are waiting for COVID test results.

If you are in isolation or quarantine and have any queries about how to access medical appointments or psychological services from the Medical & Counselling Centre, please don’t hesitate to contact the UC Medical & Counselling Centre on  6201 2351.

For up to date information and quarantine requirements, please refer to the ACT Health COVID website.

What are the symptoms?

Symptoms include (but are not limited to) fever, cough, sore throat, fatigue and shortness of breath.  If you  have any symptoms which could be COVID, or if you have recently been exposed to COVID and has assessed your risk as being Moderate to High it is important to get tested.

Where to get tested?

The ACT Government website has information on where you can have a COVID PCR test.

Medical advice

If you have been exposed to COVID please refer to Information for People Exposed to COVID on the ACT Health website.  This will guide you on how to assess your level of risk and what to do, and when to get tested.

If you have tested positive for COVID on a RAT (Rapid Antigen Test) you are required to notify ACT Health via their online form.

If you are needing advice about COVID, you can phone the UC Medical & Counselling Centre on 6201 2351 and ask to speak to one of our nurses.

If you need advice after hours or when the Medical & Counselling Centre is closed, please call the UC Medical Centre’s dedicated mobile number on 0409 507 734.

If you have severe symptoms, such as shortness of breath:

  • Call 000 and request an ambulance; and
  • Inform the paramedics that you may have novel coronavirus infection.

Information on how to manage COVID at home

How can we help prevent the spread of COVID-19?

Practicing good hand and sneeze/cough hygiene is the best defence against most viruses.

  • Wash your hands often with soap and water before and after eating as well as after attending the toilet;
  • Avoid contact with others (including touching, kissing, hugging, shaking hands and other intimate contact);
  • Cough and sneeze into your elbow.


Should you need to speak to someone, we encourage you to contact our Medical and Counselling Centre.  If it is after hours, please contact our dedicated mobile number: 0409 507 734.

COVID-19 Update: Winter fourth doses

Expanded eligibility for fourth doses

Australia’s top immunisation experts (ATAGI) have updated their recommendations for COVID-19 fourth (winter) doses.

People aged 50 and over are recommended to have a fourth dose, while people aged 30 to 49 can receive one if they choose.

ATAGI continues to recommend people at higher risk of severe disease get a fourth dose.

Winter fourth dose interval

ATAGI has also reduced the interval between your booster and fourth dose to 3 months.

If you’ve had COVID-19, you should get your next dose 3 months after your infection.

Eligible people who haven’t already received their fourth dose are strongly encouraged to have it as soon as they are due.

How many vaccine doses do you need?

People aged:

50+ should receive 4 doses

30 - 49 should receive 3 doses, option of fourth

16 - 29 should receive 3 doses

5 - 15 should receive 2 doses

Some people with severe or complex health needs may need additional doses.

Source:  Australian Government of Health

COVID - 19 vaccines are available at UC Medical & Counselling Centre for all Medicare card holders.  Bookings can be made through HotDoc, (our online booking app), or by calling 6201 2351.

Non-Medicare card holders able to obtain their COVID vaccination from Pharmacies.

For continued protection from severe illness and hospitalisation, it is strongly recommended that everyone has three COVID vaccinations – 2 primary doses and a 3rd dose 3 months after the 2nd dose. Protection against hospitalisations remains much higher, up around 90% after a 3rd Pfizer dose.

Call this line if you are seeking information on coronavirus (COVID-19). The line operates 24 hours a day, seven days a week.
1800 020 080.