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COVID - 19 information & resources

Doctors & psychologists are available for face-to-face consultations, however patients will be screened before entering the Centre. This procedure will allow us to maximise safety for patients and staff.  Any patients with flu or cold-like symptoms must be assessed by a telehealth consultation and only come into the practice if asked to do so by the doctor.

Should you have any queries about how to access medical appointments or psychological services from the Medical & Counselling Centre please don’t hesitate to contact the Medical & Counselling Centre on 6201 2351.

If you are concerned about the Coronavirus, please call the UC Medical and Counselling Centre’s dedicated mobile number on 0409 507 734.

For up to date information and quarantine requirements, please refer to the Commonwealth Department of Health website.

What are the symptoms?

Symptoms include (but are not limited to) fever, cough, sore throat, fatigue and shortness of breath.

Medical advice

The Australian and ACT Governments are providing regularly updated information about the Coronavirus.

For up-to-date advice and information, please regularly review the following websites:

Commonwealth Department of Health

ACT Department of Health

List of Respiratory Assessment Clinics in ACT

Close contact

If you have been in contact with someone who may have been exposed to COVID-19, please monitor your health closely and report any symptoms by phone to your primary medical provider who will liaise with the public health agency in the ACT.

We have an experienced Medical and Counselling team on site at UC, and they are available by PHONE. Please call the dedicated mobile number on 0409 507 734.   Do not visit the Medical Centre.

Staff or students who become sick within 14 days of close contact or travel

If you or someone you know develops symptoms (see symptoms above), you should:

  • Isolate yourself in a single room away from others and seek an urgent medical review;
  • Isolate yourself at home while waiting for results of the assessment;
  • Call a doctor or hospital ahead of time and tell them you may have Novel Coronavirus infection;
  • Tell the doctor’s clinic or hospital again when you arrive that you may have Novel Coronavirus infection.

If you have severe symptoms, such as shortness of breath:

  • Call 000 and request an ambulance; and
  • Inform the paramedics that you may have novel coronavirus infection.

How can we help prevent the spread of COVID-19?

Practicing good hand and sneeze/cough hygiene is the best defence against most viruses.

  • Wash your hands often with soap and water before and after eating as well as after attending the toilet;
  • Avoid contact with others (including touching, kissing, hugging, shaking hands and other intimate contact);
  • Cough and sneeze into your elbow.


Testing for COVID-19 is available at the ACT Government Walk-in Centres, and also from private pathology collection centres (referral from a GP is required).


Should you need to speak to someone, we encourage you to contact our Medical and Counselling Centre on the dedicated mobile number: 0409 507 734.   Do not visit the Medical Centre.

Covid-19 Vaccinations

COVID - 19 vaccines are now available. Bookings can be made through HotDoc, the online booking app, or by calling 6201 2351.

A minimum interval of one week is recommended between having the flu vaccine and the COVID vaccine.  It doesn’t matter which one you have first, but it is important that the seven day interval between vaccinations is observed.

Call this line if you are seeking information on coronavirus (COVID-19). The line operates 24 hours a day, seven days a week.
1800 020 080.