Eduroam

eduroam logo

About Eduroam

Eduroam is a global co-operative that allows academics visting other institutions to access that institution's wireless network using their home university login. This page describes the eduroam service.

What Is It?

Eduroam is primarily an authentication federation, or simply an exchange of user credentials between academic organisations. By convention each participating organisation advertises a wireless network, 'eduroam', that visitors log on to. The service works by sending login requests back to the home institution. If the home institution accepts the login, the user is allowed on to the visited institution's network.

This means that a UC user logging on to eduroam at say UNSW will be logged onto the UNSW network and not UC's wireless network.

Who Can Use Eduroam?

All UC staff and students can be eduroam users.

Where is Eduroam Available?

  • UC - eduroam is available where ever you can find UC-Wifi
  • National - Externally, AARNET maintains a page that summarises which Australian institutions participate in eduroam: AARNET's Where is Eduroam?
  • Global - Eduroam is also widely deployed in European institutions as well as Canada and a few APAN countries. See the Main Eduroam Site for a full list.

Available resources

  • Access to network services/protocols may differ between institutions, but access to the Internet (http, https) is provided free of charge.
  • Visitors to the University of Canberra will be able to access internal and external websites and run their Virtual Private Network (VPN) client back to their home institution.
  • UC students and staff should consult the eduroam website at the institution they are visiting for information on available resources. Staff will need to VPN to access certain services on the UC network.

What Else Should I Know?

Access Policies

After authentication, UC plays no further role in an eduroam connection, so what network resources are available is totally up to the remote institution.

Usually browsing, mail, etc are permitted, as well as opening a VPN connection to your home institution. Some institutions allow all traffic, but many block outbound mail (SMTP) for example. Refer to the remote institution's IT support if you are having difficulties after connecting.

Key Points

  1. For students: eduroam requires the domain @uni.canberra.edu.au to be appended to the userID, 'u999998@uni.canberra.edu.au' and not 'u999998'.
  2. For staff: eduroam requires you to use your staff email address as the userID, for example john.smith@canberra.edu.au.
  3. A VPN connection (on top of eduroam) is still required to access UC services that are not open to the internet

How Do I Configure Eduroam?

  • Eduroam uses identical technology to UC-Staff and UC-Student so the configuration process is very similar.
    • SSID: eduroam 
    • Security type: WPA2-enterprise (also called WPA2/AES or 802.1x) 
    • Authentication method: PEAP / MSCHAPV2 
    • Login credentials:
      Username: full staff email address for staff & userID@uni.canberra.edu.au for students.
      Password: your UC password.  Note: in your wireless configuration, disable use of your windows login credentials for this connection. 
    • The username must be your email address (for example john.smith@canberra.edu.au) for staff or userID@uni.canberra.edu.au for students.  The @canberra.edu.au or @uni.canberra.edu.au part is called the 'realm', and this tells visited institutions where you're from so you can be correctly redirected for authentication. 
  • Please see the University's Wireless page for more informaton

Support

If you have issues using eduroam when travelling, you should contact UC support via standard methods and your request will be handled in the normal way. UC's IT Support may, after investigation, ask you to contact your visited institution's IT support group, in which case you should email them and copy UC's IT support. As eduroam is a global service, UC's IT Support may refer your issue to the responsible eduroam support group if the issue can't be solved locally.

Conditions of use

The use of eduroam is governed by the Australian Eduroam Policy. University of Canberra Staff and Students as well as our visitors must comply with the University of Canberra DITM Policy Guide (PDF File 536KB). Visitors must also comply with the applicable Acceptable Use Policy of their home institution. 

The eduroam network is not content filtered and access by staff or students under-18 requires parental consent. In accordance with the Eduroam Policy, the University of Canberra may log all eduroam activity including; authentication, DHCP and accounting requests. Eduroam logs will be held for a period of time in accordance with operational need.