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Student Support

As a University of Canberra student studying online through our partnership with Ducere, you will receive support and advice through Ducere's student support teams, along with in-depth practical feedback from Ducere academic staff.

Ducere staff are available to assist you in answering any queries related to your study including enrolment and scheduling, as well as study plans.

Telephone1300 DUCERE (1300 382 373) or +61 8687 5200

In addition, you will have access to any of UC's student support services that are available online. You will also be able to access available UC Library resources and off campus services. Although you will be using Ducere's LMS to access your course materials, your UC student ID and password will allow you to log on to UCLearn.

Canvas Support

Canvas is the University's learning management system. The UC Learn (Canvas) Guide for Students provides an overview of UCLearn (Canvas) and will help you locate learning materials and assessment tasks for your study.

Study Help

You can access more of UC’s Study Help information via UCLearn (Canvas) at

As a UC student, you also have access to several free Studiosity (online tutoring) sessions per semester. Studiosity provides you with personalised, online study help. You can access Studiosity, also through the Canvas Study Help site.

An Academic Integrity module is available for students to enrol in via UCLearn (Canvas) at AIM – course will help develop your knowledge and understanding of academic integrity, in particular how to avoid plagiarism, whether intentional or unintentional.

You will need to be logged in to UCLearn (Canvas) to access modules, and will be prompted to ‘enrol’ when you first visit. Modules will then be found via your Canvas Dashboard and on the ‘Pages’ section of your unit sites in the “Resources for Students” page in Canvas.