Understanding your student visa
As a student in Australia you have a number of rights, as well as a number of obligations and student visa conditions you must comply with. UC is required to report students that fail to comply with their visa conditions to the Department of Home Affairs (DHA). For detailed and up-to-date information on student visa requirements, please visit the DHA' website.
Overseas Student Health Cover (OSHC)
The Department of Home Affairs (Immigration) requires international student visa holders to maintain OSHC for the duration of their visa. UC's preferred OSHC provider is Allianz Global Assistance and you can request UC to schedule OSHC on your behalf via the application process.
For new students, you can either request UC to schedule OSHC on your behalf (with Allianz Global Assistance) or purchase it before you come to Australia, to cover you from when you arrive.
If using Allianz Global Assistance OSHC, UC encourages all new students to download their OSHC Assistant App as soon as possible to have all information on hand. After arriving in Australia, you can order your card online by using their OSHC Assistant App. If you require help with the Allianz Assistance Global App or ordering your Membership card this handy PDF will answer all your questions.
For information on what you are covered for with your OSHC please refer to the website of your OSHC provider.
If you would like to extend your OSHC or have other questions about OSHC, you can consult an Allianz OSHC representative in Student Central at the following times:
|Tuesday||10am - 12pm and 1pm - 4pm|
|Wednesday||10am - 12pm and 1pm - 4pm|
|Thursday||10am - 12pm and 1pm - 4pm|
If your family is accompanying you to Australia it is important (and a compulsory visa requirement) that you upgrade your OSHC cover from single to family cover for the duration of your course. To upgrade your membership to family cover, you may visit the Allianz website or visit the Allianz representative at the Student Centre.
International student visa holder are expected to enrol in a study load that will enable them to complete their course by the end date, as specified on their Confirmation of Enrolment (CoE). At UC, this generally requires a student to enrol in 12 credit points per compulsory teaching period. In addition, students must not exceed one third of their attempted enrolment via online or distance learning and must be enrolled in at least one on-campus unit each compulsory teaching period.
It is a visa condition for all International to maintain satisfactory academic progress in line with the University's Academic Progress Policy.
If in need, make sure you take advantage of UC's Study Skills service!
Change in Address
All International students must notify the University of their current Australian residential and mailing addresses within 7 days of arrival in the country. If you change your address or contact details, you need to update these via your MyUC portal at your earliest convenience.
Working in Australia
All international students who hold an international student visa are automatically granted permission to work 40 hours per fortnight during study periods. During study breaks, there are no work limitations (providing you have no active enrolment).
Before you start working in Australia, you must obtain a Tax File Number (TFN).
All people working in Australia have rights and protections in the workplace. The workplace ombudsman makes sure that these rights are protected and enforced fairly under Australia's workplace relations laws. If you would like to learn more about your workplace rights, please visit the Fair Work Ombudsman's website.
The Australian Government wants to ensure that the rights of overseas students studying in Australia are protected. Australia has laws to promote quality education and consumer protection for our overseas students. Together these laws are known as the ESOS Framework and they include:
- The Education Services for Overseas Students (ESOS) Act 2000
- The Education Services for Overseas Students (ESOS) Regulations 2001
- National Code of Practice for Providers of Education and Training to Overseas Students 2018 – these standards set out the obligations on registered providers in delivering education and training to overseas students
To access the above three ESOS Framework legislation, please refer to the Federal Register of Legislation's website.
The University of Canberra's International Student Fee Policy outlines sets out the University of Canberra's requirements for charging, collecting and refunding international student fees.
- You are required to finish your studies by the end date on your Confirmation of Enrolment (CoE). The University can only extend the enrolment of your course if you have reasonable grounds.
- You must hold a valid visa at all times in Australia. Remember to renew your visa if it is about to expire.
- You must adhere to the conditions of your student visa, including those related to work limitations, health insurance requirements, course progress and notifying the University of any changes to your address and contact details.
The Department of Home Affairs (DHA) requires all international students who will be under 18 years of age when entering Australia on a student visa, to have appropriate accommodation, support and welfare arrangements in place. For broad information about Under-18 student welfare arrangement please visit the DHA' website.
When you apply for a student visa, you will need to provide evidence of one of the following, namely that:
- A parent/legal custodian or relative over 21 years will accompany you as a Student Guardian visa (subclass 590) holder. This person must apply for the Student Guardian visa; or
- You will be living in Australia with a parent/legal custodian or a relative over 21 years. This person must have a visa to remain in Australia for the duration of your student visa or until you turn 18; or
- The University has approved your care arrangements and hence issued a Confirmation of Appropriate Accommodation and Welfare (CAAW) letter.
In all instances, applicants to the University must complete the Welfare Arrangement Form for Under-18 Students before a Confirmation of Enrolment (CoE) can be issued. This form is provided to applicants when they receive a letter of offer.
UC Approved Care Arrangements:
- The ISA Guardian and Welfare Service, which provides guardianship to students under the age of 18 who may not have any relatives in Australia. Further information on this service and how to apply can be found at www.studentguardians.com.
- The Australian Homestay Network (AHN). See www.homestaynetwork.org/ for more information and to register.