Management Communication (9527.1)

Availability

• UC - Canberra, Bruce

  Year	Teaching Period	Convener		Mode of Delivery
  2019	Summer Semester	DR   Raechel   JOHNS	(Ph: +61 2 62012726 )	ONLINE

Unit Outlines

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• Summer Semester, 2018/19, ONLINE, BRUCE (179812) - View
• UC College Trimester 3, 2018, ON-CAMPUS, UCC-BRUCE (190515) - View
• Semester 2, 2018, ONLINE, BRUCE (179502) - View
• Semester 2, 2018, ON-CAMPUS, TQB-SB (179501) - View
• UC College Trimester 2, 2018, ON-CAMPUS, UCC-BRUCE (189929) - View
• Winter Term, 2018, ONLINE, BRUCE (178913) - View
• Semester 1, 2018, ONLINE, BRUCE (178236) - View
• Semester 1, 2018, ON-CAMPUS, TQB-SB (178237) - View
• Semester 2, 2017, ONLINE, BRUCE (167273) - View
• Semester 2, 2017, ON-CAMPUS, TQB-SB (174771) - View
• Winter Term, 2017, ONLINE, BRUCE (167822) - View
• Semester 1, 2017, ONLINE, BRUCE (167149) - View
• Semester 1, 2017, ON-CAMPUS, TQB-SB (172627) - View
• Flexible and Self Paced Period 12, 2016, SELF-PACED, BRUCE (149866) - View
• Flexible and Self Paced Period 11, 2016, SELF-PACED, BRUCE (149971) - View
• Flexible and Self Paced Period 10, 2016, SELF-PACED, BRUCE (150157) - View
• Flexible and Self Paced Period 9, 2016, SELF-PACED, BRUCE (150309) - View
• Semester 2, 2016, ONLINE, HG-WAV (163364) - View
• Semester 2, 2016, ONLINE, BRUCE (150672) - View
• Flexible and Self Paced Period 8, 2016, SELF-PACED, BRUCE (150459) - View
• Flexible and Self Paced Period 7, 2016, SELF-PACED, BRUCE (150548) - View
• Winter Term, 2016, ONLINE, BRUCE (152540) - View
• Flexible and Self Paced Period 6, 2016, SELF-PACED, BRUCE (152794) - View
• Flexible and Self Paced Period 5, 2016, SELF-PACED, BRUCE (152931) - View
• Flexible and Self Paced Period 4, 2016, SELF-PACED, BRUCE (153032) - View
• Flexible and Self Paced Period 3, 2016, SELF-PACED, BRUCE (153180) - View
• Semester 1, 2016, ONLINE, BRUCE (154970) - View
• Flexible and Self Paced Period 2, 2016, SELF-PACED, BRUCE (153352) - View
• Flexible and Self Paced Period 1, 2016, SELF-PACED, BRUCE (153472) - View
• Flexible and Self Paced Period 12, 2015, SELF-PACED, BRUCE (138290) - View
• Summer Semester 2015/16, ONLINE, BRUCE (149907) - View
• Flexible and Self Paced Period 11, 2015, SELF-PACED, BRUCE (138289) - View
• Flexible and Self Paced Period 10, 2015, SELF-PACED, BRUCE (138288) - View
• Flexible and Self Paced Period 9, 2015, SELF-PACED, BRUCE (138298) - View
• Flexible and Self Paced Period 8, 2015, SELF-PACED, HKBU (149548) - View
• Flexible and Self Paced Period 8, 2015, SELF-PACED, BRUCE (138297) - View
• Semester 2, 2015, ONLINE, BRUCE (140993) - View
• Flexible and Self Paced Period 7, 2015, SELF-PACED, BRUCE (138296) - View
• Winter Term, 2015, ONLINE, BRUCE (141263) - View
• Flexible and Self Paced Period 6, 2015, SELF-PACED, BRUCE (138295) - View
• Flexible and Self Paced Period 5, 2015, SELF-PACED, BRUCE (138294) - View
• Flexible and Self Paced Period 4, 2015, SELF-PACED, BRUCE (138293) - View
• Flexible and Self Paced Period 2, 2015, SELF-PACED, BRUCE (138291) - View
• UC Term 1, 2015, ON-CAMPUS, LIFE (146818) - View

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Syllabus

This unit will build student knowledge and skills in effective communication skills, as they are a prerequisite for succeeding in business. Communication tools and activities connect people within and beyond the organisation in order to establish the business's place in the corporate community and the social community, and as a result, that communication needs to be consistent, effective, and customised for the business to prosper.

Learning Outcomes

On successful completion of this unit, students will be able to:

1. Explain why effective communication is important in a corporate environment;

2. Apply theories and observations of verbal communication to real-world communication challenges;

3. Use information about perceptions to analyse themselves and the audiences to which businesses distribute messages;

4. Critique common formats of written business communication by recognising standard and nonstandard elements in examples of each format;

5. Create business presentations that use verbal and nonverbal communication techniques effectively;

6. Recognise the importance of intrapersonal communication in business environments;

7. Recognise the impact of cultural differences on effective communication and understand the steps to become acculturated for international assignments;

8. Prepare a crisis communication plan including giving and receiving negative news; and

9. Use an understanding of groups, teams, and leadership to solve problems and run productive meetings.

Assessment Items

Prerequisites

None