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Information Service Management PG (7939.3)

Level: Postgraduate Level
Credit Points: 3
HECS Bands: 1
Faculty: Faculty of Arts and Design
Discipline: Discipline of Humanities

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    Syllabus

    This unit examines the management processes of planning, organising, controlling and evaluating to achieve service delivery to support organizational outcomes. In an information services context, business analysis, project management, change management and procurement will be examined. The unit will also introduce the development, management and monitoring of budget processes, marketing and the identification of relevant performance measures for specific outcomes.

    Learning Outcomes

    DESCRIPTION:

    1explain how to analyse business functions

    2provide quality information services

    3undertake project management and its subtasks

    4manage budget processes for information management

    5apply accurate performance measures for the information sector

    5 explain current management issues in the information sector

    Contact Hours

    Fully online

    Prerequisites

    None

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