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Organisational Performance G (7777.3)

Level: Graduate Level
Credit Points: 3
HECS Bands:

Band 3 2013-2020 (Expires 31 Dec 2020) Band 4 2021 (Commenced After 1 Jan 2021) Band 5 2021 (Commenced Before 1 Jan 2021)

Faculty: Faculty of Business, Government & Law
Discipline: Canberra School of Politics, Economics and Society




    This unit focuses on issues relating to managing organisations for outcomes. It includes concepts such as determining organisational goals and setting performance measures, performance indicators, benchmarking, evaluation, quality management, and the development of performance information systems. The unit approaches performance management with strong emphases on systems theory and on meaning and interpretation of performance measures.

    Learning Outcomes


    1. have a strong understanding of performance measures and their meaning as applied to organisations.

    2. be in a position to construct mechanisms to monitor organisational performance including service delivery effectiveness and efficiency.

    3. be able to demonstrate competencies in researching and presenting findings, both in writing and orally .

    4. be able to demonstrate good team work skills in researching, analysing, assessing and presenting arguments on organisational performance.

    Contact Hours

    Up to 39 hours per semester.



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