Organisational Performance G (7777.3)

CLOSED FOR FUTURE ENROLMENT.

Availability

Syllabus

This unit focuses on issues relating to managing organisations for outcomes. It includes concepts such as determining organisational goals and setting performance measures, performance indicators, benchmarking, evaluation, quality management, and the development of performance information systems. The unit approaches performance management with strong emphases on systems theory and on meaning and interpretation of performance measures.

Learning Outcomes

DESCRIPTION:

1. have a strong understanding of performance measures and their meaning as applied to organisations.

2. be in a position to construct mechanisms to monitor organisational performance including service delivery effectiveness and efficiency.

3. be able to demonstrate competencies in researching and presenting findings, both in writing and orally .

4. be able to demonstrate good team work skills in researching, analysing, assessing and presenting arguments on organisational performance.

Contact Hours

Up to 39 hours per semester.

Prerequisites

None