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Document and Workflow Management G (6674.4)

Level: Graduate Level
Credit Points: 3
HECS Bands: 2
Faculty: Faculty of Business, Government & Law
Discipline: School of Information Systems & Accounting



    Much modern working life involves the use organisational processes and documents. This unit examines how organisations create and manage their business processes. The document life cycle is examined with emphasis on collaborative document development, and the effective use of documents of various types from organisational policies to transaction processing forms. The Unified Modelling language is used to represent workflow and the integration of computer-based support of workflow. Contextual influence on workflow and document design are considered, including an organizations strategic, structural and functional environment; relevant international standards; and relevant software support for the design and implementation of document and workflow systems.

    Learning Outcomes

    On successful completion of this unit, students will be able to:

    1. Use current methods to undertake and document a workflow design project that meets the needs of an organisation in a professional manner within a quality management framework;

    2. Prepare, validate and critique workflow against organisational needs;

    3. Lead discussions between clients and IT professionals;

    4. Demonstrate ability to organise and communicate D&WM concepts to their peers and clients;

    5. Show awareness of the social, ethical and technical issues associated with D&WM design and development; and

    6. Demonstrate an understanding of major social, ethical and technical issues associated with document sentencing, retention, disposal and archiving.

    Contact Hours

    Up to 39 hours per semester.


    6677 Systems Analysis and Modelling G.

    Assumed Knowledge

    Information Systems in Organisations G or equivalent.

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