Perform new course search

Search Filter

Workflow and Process Management G (11529.1)

Level: Graduate Level
Credit Points: 3
HECS Bands: 2
Faculty: Faculty of Science and Technology
Discipline: Academic Program Area - Technology


Possible changes to your unit's learning activities and assessment items

For the remainder of 2020, resulting from Australian Government's directives requiring physical distancing and restrictions on movement because of the COVID-19 pandemic, any exams that are required for assessment in a unit will be online exams. Online exams may also use online proctoring to help assure the academic integrity of those exams. Please contact your unit convener with any questions.

While the University has made efforts to ensure that Unit Outlines reflect a unit’s learning activities and assessment items, any changes to Australian Government directives because of the COVID-19 pandemic may require changes to these during the semester to ensure the safety and well being of students and staff. These changes will not be updated in the published unit outline, but will be communicated to you via your unit’s UCLearn(Canvas) teaching site. Any changes made will continue to meet the unit’s learning outcomes, as described in the Unit Outline.

Unit Outlines

To view your Unit Outline, click View to log in to MyUC and access this information, or visit your unit's online teaching site.

  • Semester 1, 2020, ON-CAMPUS, BRUCE (192353) - View

If a link to your Unit Outline is not displayed, please check back later. Unit Outlines are generally published by Week One of the relevant teaching period.


Workflows and processes form an integral part of organisations, defining business activities, operations, and information flows. Each organisation has different processes, with different customers, users, requirements, and constraints. This unit examines methodologies and techniques for business process management, including workflow modelling, process analysis, software systems for process management, and automation of business processes. Students will develop skills to communicate effectively with process workflow stakeholders, understand, describe, and improve process workflows, and design and implement automated process management systems. Students will also evaluate and assess the quality of process workflows, to justify and rationalise process workflow modifications and improvements.

This unit will be co-taught with 11481 Workflow and Process Management.

Learning Outcomes

On successful completion of this unit, students will be able to:

1. Describe and explain workflow and process models to non-technical and technical audiences;

2. Develop and refine process workflow models using business process modelling activities and techniques;

3. Design and develop process management systems based on process workflows;

4. Analyse processes and identify opportunities for process improvement and automation;

5. Explain and apply advanced process management system features and functionality;

6. Evaluate and assess the quality of process workflows; and

7. Explain and justify process workflow improvements.

Assessment Items

Contact Hours

Two hours of lectures and two hours of laboratories on campus per week.


6677 Systems Analysis and Modelling G



Assumed Knowledge

Fundamental computer skills (such as internet browsing, email, word processing).

Incompatible Units

11481 Workflow and Process Management (UG)

Equivalent Units

6674 Document and Workflow Management G

Print this page
Why choose UC

Perform new course search

Search Filter

Frequently Asked Questions