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Business Communication (11170.2)

Level: Level 2 - Undergraduate Intermediate Unit
Credit Points: 3
HECS Bands: 2, 3
Faculty: Faculty of Business, Government & Law
Discipline: Canberra Business School


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For the remainder of 2020, resulting from Australian Government's directives requiring physical distancing and restrictions on movement because of the COVID-19 pandemic, any exams that are required for assessment in a unit will be online exams. Online exams may also use online proctoring to help assure the academic integrity of those exams. Please contact your unit convener with any questions.

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Unit Outlines

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  • Semester 2, 2020, FLEXIBLE, BRUCE (197936) - View
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  • UC College Trimester 3, 2019, ON-CAMPUS, UCC-BRUCE (192498) - View
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  • Semester 1, 2019, ON-CAMPUS, GBCA-MELB (192184) - View
  • Semester 1, 2019, ON-CAMPUS, BRUCE (184560) - View

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Students will engage in a simulated work environment to build their business communications skills. It will include working with theories of communication, style guides, and different types of business communication, as well as the reputation economy.

Learning Outcomes

After successful completion of this unit, students will be able to:

1. Explain why effective communication is important in a corporate environment;

2. Apply theories and observations of verbal communication to real-world communication challenges;

3. Critique common formats of written business communication by recognising standard and nonstandard elements in examples of each format; and

4. Create business presentations that use verbal and nonverbal communication techniques effectively.

Assessment Items

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Contact Hours

One 2 hour interactive workshop/lecture on-campus and one 1 hour online problem based learning activity per week.





Assumed Knowledge


Incompatible Units

9527 Management Communication

Equivalent Units


Referenced Courses

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