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Organisational Communications, Culture and Change (11169.2)

Level: Level 3 - Undergraduate Advanced Unit
Credit Points: 3
HECS Bands: 2, 3
Faculty: Faculty of Business, Government & Law
Discipline: Canberra Business School


Possible changes to your unit's learning activities and assessment items

For the remainder of 2020, resulting from Australian Government's directives requiring physical distancing and restrictions on movement because of the COVID-19 pandemic, any exams that are required for assessment in a unit will be online exams. Online exams may also use online proctoring to help assure the academic integrity of those exams. Please contact your unit convener with any questions.

While the University has made efforts to ensure that Unit Outlines reflect a unit’s learning activities and assessment items, any changes to Australian Government directives because of the COVID-19 pandemic may require changes to these during the semester to ensure the safety and well being of students and staff. These changes will not be updated in the published unit outline, but will be communicated to you via your unit’s UCLearn(Canvas) teaching site. Any changes made will continue to meet the unit’s learning outcomes, as described in the Unit Outline.

Unit Outlines

To view your Unit Outline, click View to log in to MyUC and access this information, or visit your unit's online teaching site.

  • Semester 2, 2020, ON-CAMPUS, BRUCE (197990) - View
  • Winter Term, 2020, ONLINE, BRUCE (203125) - View
  • Semester 2, 2019, ON-CAMPUS, BRUCE (187858) - View

If a link to your Unit Outline is not displayed, please check back later. Unit Outlines are generally published by Week One of the relevant teaching period.


Students will have the opportunity to engage in a simulated working environment, engaging in business communications with a focus on conflict resolution and negotiation in existing and emerging organisation types. Students will be given the opportunity to develop and practice their communication skills within a simulated business context.

Learning Outcomes

After successful completion of this unit, students will be able to:

1. Communicate to multiple cultural groups;

2. Select and justify communication strategies to suit different negotiation contexts;

3. Identify and critique opportunities for conflict resolution within business;

4. Adjust communication types and strategies in response to changing information sets; and

5. Communicate professionally across multiple communication types.

Assessment Items



Referenced Courses

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