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Specialist Major in Service Management (SM0026.1)


Faculty of Business, Government & Law


Canberra Business School

Credit Points:


Information for Current Students

  • Version 1 - Start Date: 01/01/2019 End Date: Current Version


The Service Management Major prepares students for a world where businesses and organisations must adopt a service perspective to successfully create value for their customers and stakeholders. Students will develop the knowledge and skills to manage for-profit and not-for-profit service organisations and adapt to changing business models. Students will be prepared for a world of transformation, to recognise and improve well-being for individuals, organisations, and communities. Students will tackle complex service problems by utilising and synthesising concepts and ideas from multiple business disciplines. Graduates of the service management major will have an impressive knowledge base and durable skillset to enable them to lead and thrive in the emerging service society.

Assumed Knowledge:


Additional Information:

Specialist majors are only available to students in the course for which the major is required.


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