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Support services for students


Support service contact information 

If you or someone else is in IMMEDIATE DANGER, CALL 000 - POLICE

If you or someone else needs URGENT MEDICAL ASSISTANCE, CALL 000 - AMBULANCE

If have been impacted by sexual assault, harassment and/or violence, there is a wide range of support for you at UC and in the broader ACT community. Navigating where to go and who to reach out to for support can feel overwhelming.  All support organisations listed below are free to access and seeking help will not impact your academic record or your student visa status.


Student Wellbeing

A team of social workers and wellbeing support workers providing individualised support, confidential advice, referrals, and general information.

02 6206 8841

UC Medical and Counselling Centre

A multidisciplinary health clinic providing confidential health and wellbeing support. Bulk-billed GP, psychology and nursing services

02 6201 2351

UC Crisis Support Line

Delivered by Lifeline, the Crisis Line is available to students 24/7 for counselling and general wellbeing support.

T: 1300 271 790

Text: 0488 884 227


The Residential Life Manager is the primary contact for residents living on campus at UC.

0455 776 648 (UniLodge)

0466 329 079 (Campus West)

Incident Reporting Tool

If you have experienced any form of violence or harassment, sustained an injury or identified a potential hazard on campus, we encourage you to reach out to us and let us help.


Domestic Violence Crisis Service (DVCS)

An inclusive service supporting people impacted by domestic and family violence.

02 6280 0900 (24/7)

Text: 0421 268 492

Canberra Rape Crisis Centre (CRCC)

CRCC provides crisis lines, counselling and advocacy for anyone who has experience sexual assault and/or violence.

02 6247 2525

0488 586 518 (text only)

National Sexual Assault Family and Domestic Violence Counselling Service

Counselling support for people experiencing violence and abuse.


(1800 737 732)

Legal Aid ACT

Free Legal Support for all students.

(On campus at UC in 1C70 Tue & Wed 9-5)

1300 654 314

Beryl Women Inc.

Therapeutic support and safe housing to women and children escaping violence.

02 6230 6900

Women’s Services Network

Relief and support to women and children experiencing gender-based violence

1800 937 638

Online form -

ACT Police

ACT Policing is responsible for providing policing services to the Australian Capital Territory (ACT).

000 (Emergency)

131 444 (Police Assistance Line)

Access Mental Health

Access Mental Health is the central point of entry to access mental health services.

1800 629 354 (24/7)

(02) 6205 1065

Forensic and Medical Sexual Assault Care (FAMSAC)

A safe and caring environment for victims of sexual assault.

Address: Canberra Hospital, 5, Gilmore Cres, Garran ACT 2605

02 6244 2184 (Monday to Friday 9am-5pm)

(02) 6244 2222 (after hours)

Women’s Legal Centre

Legal assistance & support for women.

02 6257 4377

1800 634 669 (freecall)


24 hour crisis support and suicide prevention services

13 11 14 (24/7)

Service Assisting Male Survivors of Sexual Assault (SAMSSA)

Counselling and support to men over the age of 16 in the ACT who have experienced sexual assault or childhood sexual abuse.

02 6287 3935

The Nguru Program

Support for Aboriginal and Torres Strait Islander individuals who have experienced sexual assault.

02 6247 2525

Emergency Support Guide

There are a number of agencies in the ACT that provide emergency accommodation and meal support.


ACT Alcohol, Tobacco and Other Drugs Services

There is a wide range of supportive services in the ACT community if you are impacted by Alcohol, Tobacco and other drugs and/or would like information, advice and guidance

02 5124  9977 (24/7)