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Dr Lubna Alam

Assistant Professor in Information Systems


  • PhD, University of Canberra
  • GCHE, University of Canberra
  • MIT, University of Canberra
  • BIT,  University of Canberra


  • Vice Chancellor's Award for Outstanding Contribution to Student Learning, University of Canberra, 2012
  • 2012 Best paper award, First Place: Alam, S.L. and Campbell, J., "Crowdsourcing Motivations in a not-for-profit GLAM context: The Australian Newspapers Digitisation Program", Twenty-Third Australasian Conference on Information Systems.
  • Awarded Mirion Y Bearman Award '98 for Academic Excellence in recognition of best overall grades in individually assessed final year subjects

Career Bio

Lubna Alam is an Assistant Professor of Information Systems and researcher of the National Institute for Systems Innovation, University of Canberra. Lubna joined the University in 2003 and has more than 12 years of teaching and research experience. Central to her research is a focus on emerging social information systems such as social media and crowdsourcing, communicative practices and motivations, social informatics and technology impacts, disaster management and relational governance with a focus on public sector and not-for-profits. Other research interests include digital citizenship, e- learning and plagiarism. Lubna was also the recipient of a 2012 Vice-Chancellor's Excellence Award for Outstanding Contribution to Student Learning.


  • Social Media
  • Social Informatics
  • IT and Business Alignment
  • Information Systems in Organisations
  • Designing Human Computer Interaction


Research Publications - 5 Selected Publications

  • Alam, SL & Campbell, J. 2012. " Crowdsourcing motivations in a not-profit GLAM context: The Australian Newspapers Digitisation Program", 23rd Australasian Conference on Information Systems, 3-5 Dec Geelong 
  • Alam, S.L. and Campbell, J. 2013. Dynamic changes in organizational motivations to crowdsourcing for GLAMs , International Conference in Information Systems ICIS 2013, Milan, Italy
  • Alam, S.L. and Campbell, J. 2013. "Role of relational mechanisms in crowdsourcing governance", Proceedings of the Nineteenth Americas Conference on Information Systems, Chicago, Illinois, August 15-17, 2013
  • Alam, S.L. & Campbell, J.  2009. Using Social Software to Support Assessment Tasks in Information Systems: Trialing wiki and blog technologies. Journal of Informatics Education Research. Best paper 2009.
  • Alam, L. S. 2004. Is plagiarism more prevalent in some forms of assessment than others? In R. Atkinson, C. McBeath, D. Jonas-Dwyer & R. Phillips (Eds), Beyond the comfort zone: Proceedings of the 21st ASCILITE Conference (pp. 48-57). Perth, 5-8 December.

Research Activities

Research collaborations with Associate Professor Pnina Finchman of Rob Kling Centre for Social Informatics in Indiana University Bloomington, Associate Professor Catherine McLoughlin of Australian Catholic university and Dr Asif Gill of University of Technology Sydney.

Research Interests

  • Emerging social Information Systems such as Social media and crowdsourcing
  • Government 2.0 – social media in public sector
  • Relational governance, motivations , disaster management
  • Social Informatics and communicative practices
  • Digital citizenship and elearning

External Research Profile

Google Scholar