The University and the Commonwealth Bank have partnered together to provide a new Student & Staff ID card, called the UC1 Card. The UC1 Card combines existing university card functionality with reloadable prepaid MasterCard functionality supported by the Commonwealth Bank. The UC1 Card is now available to new students and staff.
To activate your UC1 Card click on the UC1 Cardholder Portal link below and follow the easy instructions to activate your card. You will need to enter your registration code, which is made up of your date of birth in a DDMMYY format.
Remember, regularly check your UC1 Card transactions are correct. Your transactions are available for you to view online. Select "Login to your UC1 account" to view your transactions.
For assistance and general information about your UC1 Card contact the University of Canberra Student Centre:
For payment and card loading enquiries, or for any password and log-in issues, please contact the Commonwealth Bank Customer Service Centre directly on their 24 hour a day, 7 day a week Customer Support line.
Phone: 13 15 76 (or +61 13 15 76 when overseas, call charges apply)
To report unauthorised use, loss or theft of your card/passcode:
Within Australia: 13 15 76 (local call)
Outside Australia: Contact the local operator and place a reverse charges call to (+61)2 9999 3283. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator.