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General Student Services | International Student Support Services
All students are members of the University of Canberra Union, which provides services and facilities for its members, including food and beverage services, lounge and recreational areas. Commercial facilities on campus include a restaurant, bank, credit union, bookshop, travel agency, and a hairdresser. UCU facilities include a general shop, bar, games room, and theatre.
This professional centre is open Monday to Friday 9am-5pm and offers a range of services for all students. International students are covered for this service provided they have maintained their Overseas Student Health Cover. The services provided include:
The counsellors in the Health and Counselling Centre assist international students with any personal problems that are affecting, or could potentially affect, their studies. Any international student who wants to discuss a personal problem, or even career goals, can make an appointment to speak with the counsellor. All discussions are confidential.
The Library houses a large book and serial collection to support the course and research needs of students and provides access to a large number of electronic information databases, both full text and bibliographic. It also provides areas for individual and group study as well as audio/visual facilities.
The University of Canberra Union organises social, cultural and sporting activities throughout the year to provide relief from the pressure of study and assessment. These include lunchtime or evening performances of comedy, music, films, dances etc. The UCU also organises many clubs and societies which include accounting, athletics, football, engineering, theatre, hockey, international student groups, public relations, scuba, skiing, soccer, squash, volleyball, windsurfing – to name a few. A short course hobby program covers such topics as massage, ballroom dancing, first aid, etc.
The University of Canberra Union Sports Centre aims to provide enjoyment through health and fitness with top quality equipment and trained instructors. Activities include weight training, aerobics, tennis, squash, cricket and a variety of outdoor team sports.
The Centre provides a variety of network and microcomputer facilities for students including the latest PC's, Macintoshes, colour laser printing and CD- ROM facilities. All the equipment is networked and the facilities are open 24 hours per day, seven days a week. Dial-in access is also available for students to remotely access their e-mail and other network services. Students can buy their own computer or consumables from the computer shop or take advantage of a short-term rental scheme.
All international students are part of the wider structure of the University and as such can make use of all University facilities and services available to the entire student body. However the University also recognises that a student studying in a foreign country may have some additional and different needs - so to this end we have provided additional services for international students to help them make the transition more smoothly. These special services include the following:
The International Office is your first "port of call" in Australia plus your ongoing support service. If any difficulties arise the staff of the International Office can help point you in the right direction - whether these be difficulties surrounding studies, courses, visas, finance etc. The small and friendly team will assist you in any way it can.
If you advise the International Office of your travel details and time of arrival enough time in advance, we can arrange for the following:
After arrival, all new international students take part in an orientation program which includes advice on the following:
The International Student Advisor provides new international students with individual assistance in settling into life in Australia, especially with finding accommodation. The Advisor provides ongoing support and is the first point of contact for international students with any difficulties that may arise during their stay here. Contact is informal and personal.
There is a Muslim prayer room on campus and a university bus is organised to take Muslim students to the Canberra Mosque for the Friday Salat. Information concerning Halal meat is also obtainable from the Imam. A Christian Prayer Room on campus serves as a meeting point for several Christian groups including both Catholic and Protestant groups. Anglican and Catholic clergy are available on campus on certain days. The International Student Advisor will put students in contact with other religious groups in Canberra if required.