Using student feedback Questionnaires to enhance Teaching and Learning
Analysing your student feedback questionnaire responses
- Overview: take a few moments to look through the summary of responses for an overall impression then put the summary down and come back to it in a couple of days.
- Think about the unit and the context for teaching and learning in this unit for this semester (eg. learning outcomes, alignment of assessment with learning outcomes, characteristics of students, organisational structure of the unit, the physical setting. Note any unusual contextual features (eg. surprises or disruptions during the semester).
- Summarise the students’ responses to scaled-item questions:
- number of students responding compared to total enrolment
- extent to which students agree or disagree with the each of the propositions you put to them
- spread of responses to each question
- extent of agreement or disagreement across each of the areas of your teaching you were seeking feedback on
- note strengths and areas for improvement
- Summarise students’ responses to open-ended questions:
- read through all the students’ comments
- look for the occurrence of key words or phrases in their comments
- group the key words and phrases into themes
- note how the themes arising from the open-ended questions inform your interpretation of the scaled-item responses
- To what extent do they support or contradict the scaled-item responses?
- What additional insights do they offer
Enhancing teaching and Learning
- Prepare a summary of the main strengths and areas for improvement suggested by the feedback.
- Reflect on your summary:
- look at other sources of student feedback eg past questionnaire responses
- look at information gathered from other sources eg peers, self
- look for trends, insights, the unexpected
- talk with colleagues
- Critically question by considering and documenting your responses to questions such as:
- What did I learn about my teaching?
- What worked well?
- What didn’t work so well?
- What do I know more about?
- What do I know differently?
- What do I need to know more about?
- How will I find this out?
- What, if anything, could I do differently?
- Where do I go from here?
- Use your responses to the reflections and critical questions to prepare an action plan.
|For more information email - Coralie.McCormack@canberra.edu.au|

