Job seekers to benefit from UC’s new grant

Job seekers to benefit from UC’s new grant

Claudia Doman

27 June 2013: Job seekers will soon be able to access better employment services thanks to a University of Canberra research project awarded funding from the Australian Research Council (ARC) today.

A team of researchers led by professor in information systems John Campbell and professor in service management Byron Keating has received a prestigious $290,000 Linkage Project grant to explore how IT systems can better support the delivery of employment services to people looking for jobs.

"Delivering employment services that are aligned to the needs of government, and that meet the expectations of citizens is a pressing challenge for the Australian Government," Professor Keating said.

“We are thrilled because this grant will allow us to better understand how information systems support the delivery of employment services.”

Byron Keating and John Campbell

Professor Byron Keating and Professor John Campbell lead UC research team awarded ARC grant. Photo: Michelle McAuley

ARC funding, which was announced today by ARC CEO Professor Aidan Byrne, is awarded on a basis of a competitive process and rigorous assessment to support the highest-quality researchers and research projects across disciplines.

Professor Keating said that this project is important because “it will help those involved in the delivery of employment services to measure the how well their strategies are aligned to their operations, and to what extent this impacts on performance."

He added: “access to timely and relevant information is critical to the government and their partners as they seek to tailor the services they provide to jobseekers."

The ARC Linkage Projects scheme supports collaborative research projects between higher education researchers and partner organisations in the public, private and not-for-profit sectors.

The University’s partner organisations in this project include the Department of Education, Employment and Workplace Relations, National Employment Services Association, Jobs Australia Ltd, National Disability Services and Disability Employment Australia.

"We are delighted to be working with the Australian Department of Education, Employment and Workplace Relations, as well as the peak employment and disability services agencies on this project,” Professor Keating said.

“Their strong commitment reflects the importance of ensuring that those involved in the delivery of employment services have access to high quality information systems."