| 1. I felt the librarian took the time to understand what I needed. |
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| 2. I felt the librarian treated me in a professional manner. |
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| 3. I felt the librarian had the knowledge and/or skills to be able to help me. |
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| 4. The librarian's advice helped me with my inquiry/information need. |
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| 5. My enquiry was about (please tick as many boxes as you wish): |
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| 6. Any other comments |
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