Contact Details

Location:      Building 10, Level A
Telephone:    (02) 6201 5500
Email:           servicedesk@canberra.edu.au
Mail:             Service Desk, Building 10, University of Canberra, ACT  2601

The ICT Service Desk provides assistance with:

• Software and hardware faults
• Use of all installed Microsoft software
• OSIS and OPUS
• Printing and general network facilities (Building 10).

ICT staff provide support for all other software installed on computer workstations in Building 10 where possible, however students may be referred to their Lecturer/Tutor for assistance.

Note: Service Desk staff may refuse assistance to students if it is suspected that the request may be fulfilling an assessable component of a student's course requirements.

Hours of Operation

Teaching Weeks

Counter andTelephone Services:

Monday, Tuesday, Thursday
8.30am – 5.30pm

Wednesday
8.i5am – 1:30pm
3:00pm – 5:30pm

Friday
8.15am – 5.00pm

Outside these listed hours please leave a voicemail message.

Outside Teaching Weeks

Counter and Telephone Services:

Monday, Tuesday, Thursday, Friday
8.15am – 5.00pm

Wednesday
8.15am – 1:30pm
3:00pm – 5:00pm

Outside these listed hours please leave a voicemail message.

WEEKENDS AND PUBLIC HOLIDAYS: CLOSED