Phones and PDA's

These devices will interface with our email, calendar and internet services.

Public Telephones

Telstra provides public telephones at various locations depending on usage. The phones are available at the following locations:

• Building 1 Foyer
• Building 1 Union Foyer
• Building 1 Union Bar
• Building 3 Foyer
• Building 8 Foyer
• Building 10 Foyer
• Building 11 Level A
• International House
• University Village
• Arscott House

Unisafe Phones

These are phones provided by the University that can be used to dial internal University numbers, 000 Emergency Services, University Security, NRMA Road Service, ACT Taxi's and Home Link Numbers free of charge. For locations see our Safety on Campus page.

Phones in Student Residential Rooms

Residential students have the option to have phones in their rooms. Contact the Residential Services Office for information.

Staff Telephone Service

The telephone services at the University of Canberra provided by the ITM Division include:

• Switchboard operation
• Fault reporting/repairs
• Installation of telephones
• Directory services available from the switchboard and electronically on UC Online
• Voicemail on all extensions

Contacting the UC Switchboard

• To contact the Switchboard from an internal University of Canberra phone dial 9.
• To contact the Switchboard supervisor dial extension 5101.
• The Switchboard number when calling from outside the University is 6201 5111.
• Note that University of Canberra extensions starting with 2 or 5 have a prefix of 6201, and extensions starting with 3 or 8 have a prefix of 6206 when called from outside the University.

Voicemail Services

The CallXpress3 Voicemail system is installed on all extensions on campus. This system allows each phone to be used as an answering machine. The Voicemail messages can be replaid from any internal or external phone with tone dialling.

If your handset has a message waiting light, the light will indicate when there are Voicemail messages waiting for your extension. A change in the dial tone also indicates messages waiting.

To use your phone as an answering machine, you must personalise your Voicemail and set up call forward options to transfer your calls to Voicemail (ext 2233) when required (always, on no answer or when busy).

To access the Voicemail system dial 2233.

An online guide to Voicemail is available. A Voicemail Quick Reference Card and User Documentation are also available and can be obtained from the Switchboard. If you have any problems using the system, contact the Switchboard Supervisor on extension 5101.

Telephone Fault Reporting and Installation Requests

Please contact the Switchboard Supervisor or phone extension 5101 if you have problems with the operation of University phones or when changes to extensions or new telephone installations are required. Requests for installation work must be authorised and submitted in writing together with a cost centre for billing.

Making Private Calls

Private STD, IDD and mobile phone calls can be made through the switchboard by permanent University staff, if prior arrangements for a private account are made. Charges for private calls will include a $1.00 administrative fee per call and will be billed by direct salary deduction.

Contact the Switchboard Supervisor on extension 5101 for more information.

Emergency Numbers