Introduced by the University in December 1998, the Employee Assistance Program (EAP) is an independent and completely confidential counselling service available to staff of the University and their immediate families. The EAP provides a practical and voluntary service to assist staff to deal with any problem that might affect their health and wellbeing and which may impact on their work and relationships at work, ie:

• Maximising your potential/performance
• Relationship and marital problems
• Work-related issues
• Balancing family and work responsibilities
• Concerns about your children or family members
• Changes at work or home
• Depression, anxiety
• Stress Management
• Elder Care
• Eating disorders
• Alcohol and drug related problems

For Managers/Supervisors

Manager Hotline

Cost

Counselling with OSA Group through the EAP is free of charge for up to 3 sessions (including phone sessions) to eligible staff of the University of Canberra and their immediate families. In some situations, as a result of using the EAP the counsellor may suggest further specialised counselling or other services that may be of benefit. In such a situation, every effort will be made to recommend a service that is free, covered by health insurance, or has a fee-scale based on the employee’s ability to pay. 

In special circumstances approval may be given for a further 2 sessions.  Approval may be given by the Manager of the Health & Safety Office only after consultation and consent by all parties.

Look@Life 

As part of your Employee Assistance Program, you are entitled to access a number of professionally written articles on all manner of emotional health and wellbeing services. We have wide-ranging articles within the following areas; Articles on personal health, relationships, and general wellbeing and all aspects of working life.

To Access articles follow the link below and type in the user name and login details as given.

http://www.osagroup.com.au/lookatlife/login.aspx

User Name: univocbr 

Login:         univocbr27

The Provider

OSA Group provides off-campus professional counselling and onward referral as required. OSA Group also provide 24 hour telephone counselling and emergency response service. Non-emergency face-to-face counselling is available within 2 working days of contact with OSA Group.

OSA Group offices are open from 9.00am to 5.00pm Monday to Friday. Upon request, appointments outside these hours including Saturday appointments are available.

All bookings are made on 1300 361 008.

OSA Group Canberra offices are located at:

EAP Co-ordinator

The University of Canberra EAP Co-ordinator is the Manager, Health & Safety Office, Human Resources Unit, contact phone number is ext 2210.