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Human Resources

Certificate IV Business Administration

Program introduction

The University of Canberra is pleased to offer staff an opportunity to take up a Certificate IV in Business Administration qualification through Origin Human Resources. The Certificate IV in Business Administration is a nationally recognised qualification designed to build and recognise a number of key best practice skill sets considered essential for staff members working within a professional support and administration environment.
The qualification is designed to teach you how to efficiently use Microsoft Office Programs, maintain a safe working environment, use Management Information Systems, understand and meet your customers needs, and to create more effective workplace relationships.

Who would benefit from this program?

The Certificate IV in Business Administration is designed for staff working within support, administration, clerical, back and front office, supervisor, and team leader roles. The qualification has an emphasis on effectiveness within an office environment, so anyone whose role involves the use of MSWord, Excel and Powerpoint, and who works with others to achieve outcomes would also benefit. 

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Who can apply to join this program?

The Certificate IV in Business Administration qualification is open to all staff at UC who meet the following criteria:

  1. You are a citizen or permanent resident of Australia.
  2. You are employed as a full-time or part-time ongoing employee or fixed-term staff at least 12 months from the initial date of application for this program.
  3. You do not have a current Diploma or Degree qualification recognised by the Australian government.
  • If you’re in doubt about your qualifications please apply and Origin HR will clarify your status
  • If you hold a current Diploma or Degree qualification but would like to complete this course please contact HR Organisational Development to discuss

Topics covered in the program

The program is made up of the following topics:
  • Organise meetings
  • Implement workplace information
  • Design and develop complex text documents
  • Develop and use complex spreadsheets
  • Write complex documents
  • Monitor a safe environment
  • Create electronic presentations
  • Implement customer service standards
  • Develop teams and individuals
  • Establish effective workplace relationships

Please see a copy of the Certificate IV in Business Administration course outline.

3 People and Projector

 

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How do I apply?

To apply for this program please go to the moodle site: http://learnonline.canberra.edu.au/course/view.php?id=4281.

Applications will then be reviewed and if found eligible for the program you will be invited to the presentation and enrolment day.

Cost of the program

UC has initiated this program as an investment in their staff and so there is no fee for you or your work area to pay. You will be expected to buy any compulsory text books and stationary to complete the program but you will not be required to pay any course fees. UC will also support you by allowing you to complete a required number of hours of learning during work time.

If you meet the first two application criteria and you do not currently hold a diploma or a degree qualification, then you will be eligible for government funding. Origin HR will assess all registration forms received for full government funding and confirm eligibility to this program before any commitment to proceed is required.

If you meet the first two application criteria but you do not meet the third application criteria, then the cost of the program will be be funded through HR Organisation Development (the value of the program is approximately $4000). Therefore applications will be considered depending on demand.


Time Commitment

This program will be conducted through online learning and so it is expected that time will be made available to participants to complete their study and assignments during work time (approximately 3 hours/week). A briefing session will be held to ensure participants understand what is required and it is anticipated that other monthly meeting sessions will be organised to ensure participants are engaged with their learning. Participants will also be expected to attend a graduation ceremony upon completion.

The program is scheduled to commence in October 2011 and be completed by August 2012. On successful completion participants will receive a nationally recognised Certificate IV in Business Administration. 

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Supervisor and Sponsoring Dean/Director Support

Your support is critical to achieve maximum benefit from the Program and so you are asked to:

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Key dates for the 2011 program

  • Complete the application, obtain Supervisor and Dean/Director approval by Friday, 14 October 2011
  • Attend the participant briefing or enrolment day at the end of October 2011 (Date to be confirmed)
  • Commence on-line learning (Date to be confirmed)
  • Graduation October 2012 (Date to be confirmed)

Where can I go to for more information?

For more information on this program and other staff development please contact the Human Resources Organisational Development Team.

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