Staff need to be aware of the specific procedures the University has for raising invoices.

An invoice request form must be filled out before any customer invoice is raised. This is important as it will provide all of the information required to create the invoice. This must be dually authorised by a staff member who holds the correct delegation otherwise it will be returned.

Please note that supporting paperwork must accompany this request form.

Adjustment Notes

Any adjustments relating to accounts receivable invoices must be requested on the adjustment /credit note form. This request must also be dually authorised and accompanied by supporting documentation outlining the reasons for any cancellation or amendments.

Once completed, please return this information to Finance for processing. If you have an questions then please contact Allison Faulkner (x.2935).