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Service Industry Management 2 (7011.6)

Level: Undergraduate Second Year Level
Credit Points: 3
HECS Bands:
Faculty: Faculty of Business, Government & Law
Discipline: School of Management

Availability

    Availability

    This unit is no longer offered. Information may be available for Units in the following years:

    Syllabus

    This unit will look at the skills and techniques required by a manager to best manage a tourism and hospitality service business with specific relevance to human resources. In this subject you will explore various strategies necessary to ensure competitive advantage through people management and development.

    Learning Outcomes

    DESCRIPTION:

    1. demonstrate an awareness of the roles and responsibilities in Human Resources

    2. apply a range of Human Resources theories and concepts applicable to service-based tourism industries

    3. facilitate trainings and assessing the career market for Tourism Graduates

    Contact Hours

    3 hrs per week.

    Prerequisites

    Introduction to Tourism or Global Issues in Tourism or permission of lecturer.

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