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Alumni FAQs

You can contact the Alumni Office by telephone on +61 (0)2 6206 3959, or via email at alumni@canberra.edu.au.

Please note that the Alumni Office is not located on campus and does not receive visitors without appointment.

You can easily update your contact details by completing our simple online form.

It is important to keep all of your contact details up to date not only so we can continue to contact you, but also tailor our events and communications to suit Alumni.

If you are not receiving communications from the Alumni Office it may be because we do not have your correct contact details. Please update your details to ensure your details are correct and you can be contacted.

If you have updated your details but are still not receiving emails after updating your contact details please email alumni@canberra.edu.au.

A testamur is the certificate that you received when you graduated from UC. If you have misplaced this certificate or want a replacement copy of your Academic Transcript you can order these by selecting one of the following links:

If you require proof that you graduated from the University of Canberra or a letter from UC confirming the topic of the degree you completed you can get this information by contacting the UC Degree Verification team.

To receive an Alumni card please update your details and select the "request an Alumni Card" checkbox.

Please note that it may take up to four weeks for card requests to be processed and posted.

Alumni of the University are welcome to visit and borrow books from the University Library. To receive a UC Library card simply present your Alumni card to reception at the University Library

If you do not have an alumni card you will need to update your details and request an alumni card. Please note, it can take up to two weeks to receive your card. 

Should you require instant access to the library and you do not have an alumni card, you will need to join the library as a community member which will cost you $99 per annum; $49.50 for 6 months or $27.50 for 3 months, GST inclusive. 

Please note that Alumni do not receive access to online journals through the Library. There are many online journals available through Google Scholar or you could visit your local city library. 

Read more about the services available from the UC Library.

Alumni can access the free Wi-Fi available on the University of Canberra Bruce Campus. Simply register as a guest using any email address and create a username and password.

The UC Events Calendar lists many upcoming events which are open to Alumni of the University.

The Alumni Office also run a number of Alumni specific events throughout the year in Canberra, nationally and internationally. Alumni will be invited directly via email to relevant events (remember to keep your details up to date to receive notifications), however you can also view and register for upcoming events on the Alumni Events page.

UC Alumni that graduated after 2009 may continue to use their student email address. To reactivate your access, just follow the steps:

  • Your email address will be the same as when you were a student, with your student number and @uni.canberra.edu.au,
  • If you don't remember your password from when you were a student you will need to contact the service desk yourself to get a new one on +61 (2) 6201 5500. They will be able to reactivate the account and tell you the new password.
  • When your account has been reactivated, go to www.outlook.com and sign into your email account.

Unfortunately alumni who graduated prior to 2009 will no longer be able to access their student email account.

Official photos and video from graduation ceremonies can be purchased from Southam Studios.

Social photos taken before and after ceremonies are available from the University of Canberra Alumni Network Facebook page.

There are several ways you can stay connected to the University of Canberra through social media both socially and professionally.

Access to Mahara is available for UC Alumni who graduated on or after 2013. Alumni can register for ongoing access to Mahara by sending an email with their name, student ID, date of graduation, and request for access to: Servicedesk@canberra.edu.au

On applying for Alumni access to Mahara you will be supplied with a new password, and asked to change this to one of your choosing when you first login.

Ongoing Access

Once you have access to the UC Mahara Portfolio you can continue to access the portfolio via this link: http://learnonline.canberra.edu.au/portfolio

Technical details and support

Currently this service is provided to UC Alumni free of charge and for an unlimited time. These terms may change and you will be notified in advance of any changes via the email address that is saved as part of your Mahara profile.

Support for Alumni using Mahara will be of a self-help nature via the Mahara support site: http://learnonline.canberra.edu.au/portfolio/view/view.php?id=21008

The file storage quota for Mahara is 250MB, in the event the maximum file quote is reached, cloud storage options such as Microsoft OneDrive will need to be used, and the content then embedded in, or linked to from Mahara pages.

You can use your Alumni Card to borrow books from the library at the Bruce campus. Simply present your card to reception and they will issue you with a UC library card.

You can also present your card for 10% off membership at the UC Fit Gym.