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ITM Service Desk

The ITM Service Desk is the single point of contact for all computer and telecommunication requests, related Incidents, Service Request and Problems.

Service Desk Normal Opening Hours

Days Time
Monday - Friday 6:00 AM - 10:00 PM AST
Weekends
Weekends(Exam Period only)
1:00 PM - 5:00 PM AST
9:00 AM – 5:00 PM AST
Public Holidays Closed

Revised Service Desk opening hours during Christmas break

19th Dec 2016 to 23rd Dec 2016 : 8:00 AM - 8:00 PM AST

28th Dec 2016 to 30th Dec 2016 : 9:00 AM - 5:00 PM AST

3rd Jan 2017 to 27th Jan 2017 (Weekdays only) : 8:00 AM - 8:00 PM AST

Weekends and Public Holidays falling between 17th Dec 2016 and 29th Jan 2017 : Closed

We will resume normal operating hours from 30th January 2017.

Support

For support contact the Service Desk via:

Web: http://servicedesk.canberra.edu.au/ (you can log and review your requests here)
Email: servicedesk@canberra.edu.au
Phone: (02) 6201 5500